TED Business
TED Business
Aug 2, 2021
Encore: How to Build (And Rebuild) Trust | Frances Frei
Play • 27 min

Trust is the foundation for everything we do. So what do we do when it's broken? Harvard Business School professor Frances Frei gives a crash course on the three essential components of trust, and how to build them — a process she put to use during a stint at Uber. Plus, Modupe explains how to apply those principles of trust with Black colleagues and others in the minority.

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