Humans of SaaS
Humans of SaaS
Aug 10, 2021
E44- Doing More With Less (With Kate Walsh, VP of Customer Success and Support at Klaviyo)
Play • 31 min

Kate Walsh is the VP of Customer Success and Support at Klaviyo, a Boston-based company that helps companies turn their e-commerce data into revenue with personalized multi-channel marketing campaigns. In this episode, Kate and Ben discuss how and when companies should begin developing partner programs, some of the valuable lessons Kate learned during her 11-year stint at HubSpot, and how Klaviyo will continue scaling up as the company grows.

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