Blazing Trails
Blazing Trails
Nov 23, 2022
Salesforce Execs Unpack How Automation and AI Deliver Success Now for Service Teams
Play • 19 min

Today’s service leaders are struggling to meet growing customer expectations amid a 19% average annual turnover rate and tightening operational budgets. But Salesforce Service Cloud CEO Clara Shih and Global Innovation Evangelist Brian Solis see automation and AI as a solution. On this episode they explain how you can drive growth by empowering agents to do more with less, increase efficiencies by streamlining time-intensive processes, and deliver immediate cost savings to organizations across every industry. Tune in to find out more!

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