Top 3 Quotes

• “The more that you can show your customers that you're being a good steward with their data, the more they're likely to trust you. And from a reputational standpoint and a branding standpoint, that's always one of the best benefits and one of the reasons that consumers will choose one product or service over the other.”
• “And I think if you look carefully, the CCPA is quite a blessing. It helps reduce expenses and monetize the information life cycle because you have a better understanding of what's under the hood in your company.”
• “...you know there's not one silver bullet when it comes to preparing data for an information governance strategy, IG is essentially a multidisciplinary type of approach.”

Show Highlights

[01:28] Rafael’s background in law and consulting
[02:35] Discussing Rafel’s company and beginnings
[04:36] The “Olympics of Privacy” 
[05:59] A watershed moment in Compliance and Privacy
[08:05] Rafael’s personal connection to records in California 
[09:05] The incredible moment Rafael received his birth records
[12:00] The “blessing” of CCPA
[14:11] Rafael’s personal opinion of CCPA
[16:19] Best practices for privacy and policy management
[19:30] Policy management systems
[21:04] How to read more about Rafael’s thoughts on these issues
[22:58] The Little Girl With The Big Voice
[24:03] Vendor Risk Management 
[25:00] Being mindful of what’s outside your company walls as well as what’s within them

Resources:

• Connect with Rafael on LinkedIn
• Connect with Rafael on Twitter
• Rafael’s Website
• The Little Girl With the Big Voice