You can’t run. You can’t hide. Black Friday is back. It returns on 30 November 2018 and planning should have already started. This episode we speak to experts/survivors of Black Friday including: John Munnelly, head of operations – Magna Park, John Lewis: “We’re very much at the beck and call of how the other retailers actually trade.” Duncan Licence VP, Global Solutions and New Products at Metapack Group: “Black Friday has changed not just Christmas but the whole of the peak trading period.” Lynne Parnell, Logistics Partners: “Automation can help because you can increase your productivity through peak,” Peter Ward, CEO, UKWA: “The big challenge is labour and skills to handle that.” We’ll also be talking about 2.1 million sq feet of underground warehouse space at Heathrow with Kevin Mofid from Savills.