In this episode of The K-12 Tech Experience, Jake Kasowski interviews Jon Wiederspan, a Network Operations Manager at Northshore School District in Washington state. Jon gives an inside look at the ransomware attack against Northshore School District back in October 2019, and shares more about the recovery process and what the early warning signs are that district IT teams need to be aware of. Jon discusses how his role has changed since March 2020 and the start of the 2020 school year (04:16); the lessons Jon and his team learned during the 2020 school year (05:53); the ransomware incident that Northshore School District experienced in October 2019 (08:15); the unexpected issues experienced during the incident (12:27); how Jon and his team went about informing district leadership at the start (15:13); the list of priorities that needed to come up first during the recovery process (16:49); the experience working with cyber insurance and government agencies (18:55); key changes Northshore School District has made to help protect against potential future incidents (25:05); what IT teams can be doing to catch ransomware and the warning signs as early as possible (30:11); how the ransomware incident and the past year in K-12 education changed Jon's thinking on cybersecurity (34:08). Resources Jon uses to stay up to date on the latest news and trends: The Community Emergency Response Team (CERT), FBI Newsletters, the Cybersecurity and Infrastructure Security Agency (CISA), and the K12 Security Information Exchange (K12 SIX). Share us your thoughts on Twitter @managedmethods @jakasowski and on LinkedIn. Learn more about ManagedMethods at https://managedmethods.com/