Chris Nash, Director (RelevantEdge), on Launching a Business Mid-Pandemic & the Critical Role of Experience in Creating Lifelong Customers
Play • 33 min

Chris Nash is our guest on this edition of The Show EXTRA, discussing why CX is more important than long-term measurable conversions, and where the role of personalisation falls into this. As well as delving into his inspiring drive behind starting a new business in the midst of a global pandemic, and his entrepreneurial role as an independent Digital Consultant. 

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