How to Be a Great Manager with Guy Roberts
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In this episode, our guest Guy Roberts shares with us the time he went from being a Service Advisor to a General Manager, and THEN going from General Manager to a District Manager. He’ll share what he learned about how to be a great manager, and leave some great clues on how owners can support their managers and how managers can support their team.
If you’ve got a service advisor who you think could become a manager, then this episode would be great for them too!
More episodes from Success Leaves Clues: An Automotive Industry Podcast
Sep 26, 2023
How Humanizing Your Metrics and Data is a Cheat Code for Your Shop with Mike Difato
So often, when we think about our numbers, metrics, and KPI's we get caught up in the "facts" we learn from these, creating a very rigid interpretation of them. Curiosity goes out the window, and we bulldoze our team with what we think is the problem. We forget that making stark assumptions often leads to flawed conclusions and our team's confusion and frustration. This week's guest is Mike Difato, Owner of three successful auto and boat repair brands with six locations across FL. An early experience in Mike's career in corporate America forever shaped how he uses data and allowed him to unlock an absolute cheat code to build a better team and an incredible shop. He also brings other powerful insights on a few other topics to help you further level up your leadership skills.
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Aug 31, 2023
This Episode is for the Techs with Lowell Greene and Phil Quillen
This one’s for the techs. Without you, our world would look very different: Parents wouldn’t be able to make it to their kid's games, food wouldn’t make it to stores, and the world as we know it wouldn’t exist. Yet despite this, historically, your role hasn’t been appropriately respected or appreciated. The good news is that there is a massive movement to change this from organizations that want to find and train the next generation, change public opinion, and help techs build a lucrative future. My guests today are Lowell Greene of TechFix and Phil Quielln, Company Forman of EuroFix, AutoFix, and Mike’s Auto in TN. In this episode, we give an insider's perspective, covering topics few are willing to discuss --- the good, bad, and downright ugly. We hope it inspires you and encourages you. Technicians, thank you for all you do.
Thanks to our sponsors, Leads Near Me and Shop Fix Academy. They serve our industry and help make this show possible. Learn more about them below.
Leads Near Me is a full-service online digital presence provider for automotive repair shops. Let Leads Near Me effortlessly increase your car count by reaching them at 888-953-2379 or by visiting them online at LeadsNearMe.com
Shop Fix Acadamy’s sole purpose is to stop the average small business from destroying the average family. Call 615-645-3683 to speak to someone on our leadership team about seeing if Shop Fix Acadamy is a good fit for your shop. Learn more at ShopFixAcademy.com
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Aug 11, 2023
How Trauma and Our History Shape Us As Leaders with Kyle Meadows
Our effectiveness as leaders, employees, or any other role in our lives is often profoundly shaped by our past experiences- good and bad. Some experiences like trauma and other huge losses can leave us with deep wounds that, if left untreated, profoundly hinder our abilities in many areas of business and personal life. Moving forward is one of the most challenging yet rewarding journeys we can take. This episode's guest is an incredible shop owner named Kyle Meadows. He took on that quest and overcame some huge blows he took from his past, allowing him to build an incredible repair shop, thrive in his personal life, and now be able to support others through their struggles. This is a powerful episode. Stay tuned.
NOTE: There are mentions of overdose, addiction, and suicide. Listener discretion is advised.
Suicide and Crisis Hotline: 988 (call or text)
SAMHSA Substance Abuse Hotline: 888-662-4357
Thanks to our sponsors, Leads Near Me and Shop Fix Academy. They serve our industry and help make this show possible. Learn more about them below.
Leads Near Me is a full-service online digital presence provider for automotive repair shops. Let Leads Near Me effortlessly increase your car count by reaching them at 888-953-2379 or by visiting them online at LeadsNearMe.com
Shop Fix Acadamy’s sole purpose is to stop the average small business from destroying the average family. Call 615-645-3683 to speak to someone on our leadership team about seeing if Shop Fix Acadamy is a good fit for your shop. Learn more at ShopFixAcademy.com
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