You’ve probably heard of the “feedback sandwich” where you put criticism in between two positive or flattering comments. Well Beth Wonson wants to rid the work world of that model because we’re now so trained to hearing it that it undermines the whole experience. She has a completely different approach to feedback - and challenging dialogue generally - rooted in a safe, honest exchange of facts in a way that empowers both the giver and the receiver. This episode is a thought provoking introduction to having better conversations that reduce the drama and emotional drain of conflict.
Expertly produced by Glen Munoz at PodProAudio, https://podproaudio.com/