How to open a shop - with Kate Tompsett
Play • 38 min

Kate Tompsett is a designer and business owner, running Happy & Glorious as both an online and a high street shop. She sells British made gifts, art and homeware, some of which she designs herself, and in less socially distant times, also hosts creative workshops in the space.

Listen in to hear Kate share:

  • How and why she got started (1:40)
  • Her store’s environmental policy (3:55)
  • The criteria for products that make it into her store (5:11)
  • Knowing your ideal customer (6:25)
  • Finding British made products (8:14)
  • The importance of having a strong vision (9:45)
  • The products Kate designs herself and why she enjoys the fun, creative side (11:18)
  • The importance of taking small steps as you build and grow your business (13:50)
  • The journey to opening her brick and mortar store (16:44)
  • How having a store has changed the mechanics of the business (22:24)
  • How the lockdown in the UK affected her business (26:26)
  • What she loves about having a products based business (31:33)
  • Her top pieces of advice for other product creators (35:05)

USEFUL RESOURCES:

Happy & Glorious website

Happy & Glorious on Instagram

Happy & Glorious on Facebook

Happy & Glorious on Twitter

Kate’s own designs

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