Claude Silver is an emotional optimist, coach, manager, and mentor. As the first ever Chief Heart Officer it is her great honor to lead at VaynerMedia where she works for 800 Humans, and is in touch with the heartbeat of every single person in the company. Her role is to infuse the Agency with Empathy. It's her purpose.
Culture is a texture. It’s a vibe. A feel. And culture is alive. It’s definitely not one or two-dimensional, she thinks culture is very three-dimensional. Culture is, in a nutshell, the heartbeat for her. It is something that absolutely lights up an entire system — if it is in place, and if it is thriving.
In this episode we talk about what it means to actively listen, her road to landing the role where she leads Gary Vaynerchuk's organization with kindness and empathy, her advice for anyone feeling stuck in life, what keeps her fired up each day and her goal to make this world a better place.
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