Arts and Culture
More from Google
Get the Android app
Get the iOS app
The Retail Podcast
The Retail Podcast
A global conversation on the future of retail.
Jul 27, 2020
Alistair Crane CEO of Hero & the Future of Ecommerce
The future of retail will no longer be flat, the customer will journey never just start in the store but can terminate there, store associates are experts and are the representation of the brand online, 4 x4 grid selling of ecommerce platforms are dead. The Future of retail is bright and thanks to business leaders like *Alistair Crane*, retail will bounce back. In our last episode before the summer break, we get to talk with one of retails shining lights and saviours during the pandemic, enabling retailers to stay open and meet customers from London to New York and around the globe. Alistair is CEO and Founding Partner at *HERO®* - a new breed of technology that accelerates omnichannel sales for the world's leading retailers by connecting online shoppers live with associates in the physical store. During our conversation we discussed many areas, but focus on several key topics: · Shopping in the Live Stream · Ecommerce · Ultimate sales technologies · Future of Data *#liveshopping* *#digital* *#retail* *#ecommerce* *#digitalcommerce*
Jul 20, 2020
Future of Retail with Kate Machtiger Design Director | NEW INC | 30 Under 30
In this episode, I have the great pleasure of digesting the HBR article ( What Will the Retail Experience of the Future Look Like?) with Kate Machtiger the author, which was an absolute pleasure. Sensory perceptions and feelings are a part of the retail experience and unfortunately we have to many flat one dimensional experiences (+ conversations) and it is only through diversity of thought, that we can create true customer journeys that challenge and bring delight to customers, for me design is as critical as the technology, and I truly feel privileged to have been able to have some time with somebody like Kate who is a thought leader in design. Kate Machtiger is the founder of Extra Terrestrial Studio, where she designs and builds “deep space” — surreal places that build connection through exploration and play. Kate brings strategic vision to complex projects and harnesses her multi-disciplinary design and business background to translate concepts into reality. She was formerly Design Director at Assignment Studios, where she helped clients bring their brand visions to life in the form of retail spaces, pop ups, and events. In 2016, Kate was selected to the Forbes 30 Under 30 for her role in developing emerging technology programs with the federal government. Previously, Kate served as a creative consultant on numerous large-scale real estate and hospitality ventures, and as an innovation consultant for Fortune 500 companies, government agencies, and large nonprofits. She began her career as an investment banker at Goldman Sachs. She has spoken at SXSWedu and the XR for Change Summit.
Jun 21, 2020
Friction Vs Reward with CEO of Uncrowd & Author Richard Hammond
Richard has been in the retail industry for approximately 35 years, from stores to authoring the best-selling retail manual Smart Retail, which is currently in its 4th edition and is available in 22 languages. In 2018, Richard and his co-founder embarked on building the next generation of customer analytics through their start-up Uncrowd.uk and is also an advisor to NearSreet. In this episode we cover the below and much more: * *NPS Vs Analytics* * *New Normal or Not?* * *Cost Vs Choice Vs Effort* * *Personas Vs Mindstates* * *Choice Economy* And winning in retail! Want to watch this episode on Youtube, well now you can: https://bit.ly/2NpzteI
1 hr 1 min
Jun 10, 2020
Retail Trends with Head of Trends, Cate Trotter at Insider Trends
Our first video and audio podcast! This is a jammed pack episode 1 hour in length focused on the Future of Retail, covering: * The New Normal * Retail Winners during COVID lockdown * Naked Wines https://www.nakedwines.com/ * Digital Experiences * Near Street https://near.st/ * Hello Alfred https://www.helloalfred.com/ * Hello Alfred & Unilever, creating a new Third or Fourth Space in retail. Video Link: https://www.youtube.com/watch?v=oPBQCYf0ueM Insider Trends: https://www.insider-trends.com/
1 hr 1 min
May 26, 2020
INTERVIEW WITH JD SPORTS GROUP CIO BARRY LOFTUS
A very special edition of the retail podcast, from one of the UK´s hottest retail brands and third largest FTSE 100 retailer with a market capital of 5.53b GBP. JD Sports has grown from its Northern roots (Bury to be precise), to becoming a global leading sports fashion or athleisure business with stores across Europe, Asia, and now the US thanks to its acquisition of Indianapolis Head Quartered retailer Finish Line in 2018 for $558M.
Apr 29, 2020
Post COVID-19 A New Normal Part 1 of 3 (5 Minute Digest)
What is this New Normal in Retail, who does it apply to. What should you be building as the waves of this pandemic sweeps through the economy, do you have the right partners in place for your supply chain or business, will you be able to tap into the new normal and what could be possible areas of focus for growth?
Feb 3, 2020
Future Consumer 2022 (5 Minute Digest)
A look at the Future Consumer 2022 report from Andrea Bell @ WGSN. Presented at NRF 2020.
Jan 31, 2020
What Can Retailers Learn From Jack Dorsey @Twitter (5 Minute Digest)
During the summer of 2019, Jack Dorsey @ Twitter gave various interviews for several podcast episodes. He was very honest open and frank about the evolution of Twitter. What struck me as so relevant was how retailers could extract some of the ways Twitter is engaging with its user/customers, Jacks focus on creating a global conversation platform is the blueprint for the future of retail.
Jan 31, 2020
Decision Fatigue in Retail (5 Minute Digest)
What is decision fatigue, how do retailers use it? And what do you think?
Jan 29, 2020
Experiential Retail Is Dead (5 Minute Digest)
A 5 minute food for thought soundbite on a big question is Experiential Retail Dead?
Apr 25, 2019
Pilot 0 Building a Community
The big experiment, building a retail community to meet up at NRF 2021