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The BJSS Podcasts
Podcast series from BJSS, the UK's leading privately-owned IT and Business Consultancy.
Dec 9, 2020
BJSS Deployed - Episode 5: The re:Invent 2020 Partner Keynote
In this episode of Deployed, BJSS’ cloud experts share their key takeaways from the live AWS Partner Keynote hosted by Doug Yeum, Head of Worldwide Channels and Alliances. Watch the recording of the keynote here.
Sep 22, 2020
BJSS Deployed - Episode 4: Making online public services accessible
At least one in five people in the UK have a long term illness, impairment or disability - and even more have temporary disabilities too. With most public sector websites and mobile apps failing to currently meet accessibility requirements, new regulations are in place to make it a legal duty for public sector organisations to meet these standards. This is a monumental shift that challenges long standing design principles. But it needn't be a big deal! There are quick wins to achieve compliance and to build accessibility in from the outset. Susheel Dodeja and Robert van Tol explore in this episode of BJSS Deployed.
Sep 18, 2020
Is it time to trade in the public cloud?
Is possible to trade in the cloud? Greg Allen, Group Chief Technology Officer of the London Stock Exchange shares his perspective and experiences and explores the innovation that took place during his time at TMX where he led IT Governance, Architecture, and Planning. BJSS CTO Larry Ryan moderates. For more about BJSS and trading in the public cloud, or to watch the recorded webinar, please visit bjss.com/trading
Aug 24, 2020
BJSS Deployed - Episode 3: Agile Surgery, Real-World Sprint Challenges
*So you’ve planned your Sprint. Surely it will run like clockwork - what could possibly go wrong? *In this episode of BJSS Deployed, Craig Howarth, Charlotte Sutton, Donna Tosney, and Leah Unsworth-Hughes identify some real world Sprint challenges and discuss the tactics they use to handle them. From testing, to fake news, and then shifting scopes and priorities, our team takes a look at the gap between textbook and reality. This episode is moderated by Hannah Ellston. * *
Jul 23, 2020
BJSS Deployed - Episode 2: Hybrid vs Native Mobile Development
Is it better to develop apps using the language that the target device is built on? Or is it better to use another language so that the app can be used by multiple device platforms? What are the advantages? And are there any pitfalls to avoid? In this episode of BJSS Deployed, Lee Crossley chats with Joe Thornton and Leonie Collier about hybrid vesus native mobile development.
Jun 12, 2020
BJSS Deployed - Episode 1: Monolith vs Microservices
In this first episode of the BJSS Deployed Podcast, Lee Crossley and John Gill discuss the pros and cons of monolithic vs microservices architectures based on experiences gained on a range of recent engagements.
Mar 24, 2020
ChangeMakers – Episode 3: Is training really worth it?
In 2019, the average British company spent over £1,000 on new employee training. And with recent research suggesting that companies which offer structured training programmes generating over 200% higher income per employee than companies that don't, what type of training works best? Formal courses or on-the-job? Face-to-face or e-learning? Join the BJSS ChangeMakers as they explore how best to enable employees to learn and develop. In this episode they ask: is training *really *worth it? ChangeMakers is the change podcast of BJSS Business Consulting. It is hosted by BJSS People & Change consultant Becca Duncan, supported by Tom Silver and Georgie Wickman. Visit us at bjss.com to learn more.
Feb 26, 2020
On Retail - Episode 13: Harnessing an innovation culture and customer obsession: Secrets from four global retailers
This is a special edition of OnRetail recorded live at NRF 2020's Kustomer Stage. The panel was hosted by *Jake Knowles*, Senior Business Consultant at BJSS. Panelists were *Alexa Geovanos, *Brand President, North and South America for Chloe; *Dave Wood, *General Manager (Americas) for Joules USA; *Heidi K Isern, *Senior Director of Customer Experience Innovation for Gap Inc; and *Alex Genov, *Manager of Research and User Experience at Zappos.com ===. *Innovation and customer obsession. They aren't just buzzwords. You’ll hear how retailers are actually achieving this.* But there’s no single recipe for success, some aim to create personal and emotional connections with their customers, others focus on empowering their employees with more access to customer knowledge than they’ve ever had before. So combine this with a desire to learn and experiment, and an understanding that you can fail fast when you innovate- sometimes you’ll learn more from your failures than your successes. Some brands are nailing this, and in this session, we'll hear about their secrets to ensuring that customers remain at the heart of their business, and how a culture of innovation drives them forward. == On Retail is the retail podcast of BJSS Business Consulting. Visit us at bjss.com to learn more.
Feb 10, 2020
On Retail - Episode 12: The store is no longer the store
*Brick and mortar is so last century. And online is so last decade! * The next big trend is Retail as a Service (RaaS). It offers solutions for cost-conscious retailers to provide a great brick and mortar service, but without splurging out the cash. It’s being driven by a new consumer trend - “showrooming” - where consumers spend time browsing, touching and feeling physical products in a traditional store, before making the purchase online or via an app. But why is this a game changer for retailers? Put simply, RaaS is a great way to merge online channels with a physical high-street environment. Sales associates are trained to familiarise themselves with each product, and then educate consumers on how that product might benefit their daily lives. And it goes beyond the shop floor too - think advanced checkouts, live product recommendations, and cutting edge inventory management! On this episode of *On Retail, *Senior Business Consultant Jake Knowles, and BJSS Head of Retail, David Gore explore the types of markets that exist for RaaS applications. On Retail is the retail podcast of BJSS Business Consulting. Visit us at bjss.com to learn more.
Jan 13, 2020
ChangeMakers – Episode 2: The experience of change
We often display a sense of resilience when change occurs in our personal day-to-day lives. But then we tend to struggle when we're faced with change at work. What contributes to how we handle change? And *what *can we learn about how consumers adapt to change? ChangeMakers is the change podcast of BJSS Business Consulting. It is hosted by BJSS People & Change consultants Tom Silver and Becca Duncan. Visit us at bjss.com/business to learn more.
Dec 2, 2019
On Retail at Christmas 🎄: #MeanTweets 😲
It's Christmas! And retailers up and down the nation are being lambasted for their seasonal sins. Tesco, Morrisons, Asda, M&S and Amazon - no one's immune from the public's festive scorn. In this special Christmas episode of *On Retail *hosted by Jake Knowles, we take a look at last Christmas's funniest Twitter rants. From those predictable complaints about rancid turkey, to disappointment over questionable pizza choices, and cars getting egged in the car park, Giorgia Gallarati, David Gore and Lizzie Willett share their reactions to these real life #MeanTweets. On Retail is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Nov 27, 2019
Value in AI - Episode 1: Intelligent Process Automation
IPA takes a human process and makes it full (or semi) automated. But what are the pitfalls and opportunities that companies face when deploying IPA technologies into their organisations? The aim is to assess and challenge the real need of an RPA licence, or asking if better results can be delivered in a shorter space of time and at a lower cost using several tools. This first episode of *Value in AI *is hosted by Katie Gibbs and guest Carl Austin. Value in AI is the AI podcast of BJSS. Visit us at bjss.com/ipa to learn more about IPA.
Nov 13, 2019
On Energy - Episode 1: The heat is on
Things are getting hot! From weather patterns that threaten food production, to rising sea levels that cause catastrophic flooding, the impact of climate change is now socially and politically toxic. And the spotlight is well and truly on the energy companies. So in response they're: * Developing greener energy, * Producing energy in a more effective way, * Promoting products which produce a smaller carbon footprint. But do renewable or low carbon products really meet consumer and industry needs? Is society really ready to accept a trade off for using greener alternatives? And are they secretly happy to cast a blind (but vocally judgemental) eye to the continued use of carbon sources instead? In this inaugural episode of *On Energy, *hosted by BJSS business consultants Bruce Wen, Anna Cheong and Joyce Tang, we look at real life examples of the Energy Sector's response to climate change. On Energy is the energy podcast of BJSS Business Consulting. Visit us at bjss.com/bu…
Nov 4, 2019
ChangeMakers – Episode 1: Keeping up with the vegans
Veganism has gone mainstream. And organisations are doubling down their efforts to attract vegan consumers. How is it some companies have quickly adapted to these changing consumer needs and desires, while others have struggled to keep up with what people really want? With examples from Burger King to Greggs, and TFL to Uber, this inaugural episode of ChangeMakers looks at how companies are able to rapidly pivot whenever the direction of desire switches. ChangeMakers is the change podcast of BJSS Business Consulting. It is hosted by BJSS People & Change consultants Tom Silver and Becca Duncan. Visit us at bjss.com/business to learn more.
Oct 25, 2019
On Retail - Episode 11: Pigs in a poke?
This year will be remembered for the death of some of Britain's most iconic retail brands. But some have survived administration. With Karen Millen and Coast rescued by the plucky boohoo, Sports Direct snapping up a mismatched Jack Wills, and rumours of mega-mergers in the grocery space, is the high street set for revitalised success? Or have they bought cash-haemorrhaging pigs in a poke? This episode of *On Retail *is hosted by Giorgia Gallarati and* *features analysis from BJSS business consultants Lizzie Willett and Jake Knowles. On Retail is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Sep 25, 2019
On Retail - Episode 10: Sustainability and AI
Sustainability and AI – two of the hottest topics to emerge in 2019's retail sector. And with 77% of major retailers looking to deploy AI technologies within the next three years, we ask the question: can they happily coexist? Or will there be a trade-off between advanced technology and sustainability? On this episode of *On Retail, *Joe Hurman, who joined BJSS on a summer internship, is joined by BJSS business consultants Giorgia Gallarati and Hannah Tharp. They explore the intersection between these two topics and they also discuss Joe's article AI in Retail: A pathway to a sustainable future or an expensive gimmick? On Retail is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Aug 19, 2019
On Retail - Episode 9: AI is revolutionising retail. It's time to get ready.
Within the next three years, and with fantastic new use cases including recommendations, sizing and intelligent automation, the retail industry is expected to spend over US$7.3 billion on AI. These technologies will improve customer experience, forecasting, environmental impact and back-office functions. Put simply: the retail sector is all set for AI. But some including Ocado, Walmart, Nike, Asos and Macy’s have already started the journey. This episode of *On Retail *– which is presented by Jake Knowles, Mel Wade and BJSS Head of AI, Katie Gibbs - looks at the ways that these retail pioneers are using and advancing AI. On Retail is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Jul 24, 2019
On Retail - Episode 8: Unicorns
*Unicorns* - not the mythical creatures, but imaginative retail startups that have achieved valuations of over $1billion. In this episode of *On Retail, *BJSS Retail Consultants Giorgia Gallarati, Mel Wade and Jake Knowles look at some of the world's most exciting Unicorns and discuss the key ingredients that define these highly profitable organisations. *On Retail *is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Jun 5, 2019
On Retail - Episode 7: Sustainable Retail
BJSS launched its latest research - *You, Me and Sustainability* - on World Environment Day 2019. In this episode of *On Retail *we examine a key theme in our report. Nimble start-ups are now building entire business models around being sustainable through shared consumer values, and through supporting truly sustainable businesses. To illustrate these points, we speak with Henrietta Adams, founder of Henri and Megan Adams, founder of Re:Store. Download the report at bjss.com/sustainability. *On Retail *is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
May 20, 2019
On Retail - Episode 6: The Real Thing - Rowing Blazers
Rowing Blazers was founded in 2017 by author, archaeologist and U.S. national team rower Jack Carlson and his girlfriend, national champion oarswoman Keziah Beall. This episode of *On Retail* is all about this brand where classic British and American menswear is produced for the modern world using vintage patterns, details and construction techniques and ethically-sourced materials. Rowing Blazers was named as one of New York's newest and most innovative retail concepts in BJSS' Concrete Comparisons report. See the leaderboard and download your copy at bjss.com/stores. *On Retail *is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Apr 19, 2019
On Retail - Episode 5: Think the department store is dead?
Is the department store format dead, or does it need a shake-up? The Ocado and M&S deal: Is it a deal born out of desperation or could it be the joint venture of the year? And will we start to see the rise of social commerce or it just a fad? Retail Consultants Hannah Tharp and Lizzie Willett tackle these questions alongside their host, Mel Wade, in the fifth episode of *On Retail*. *On Retail* is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Apr 15, 2019
On Retail - Episode 4: #BreakTheBinary - The Phluid Project
The Phluid Project is the world's first gender-free part-retail, part-community space. After visiting Burning Man, The Phluid Project founder Rob Smith became inspired to move on from a 30-year career in corporate retailers like Macy's and create an inclusive retail experience for gender-nonconforming customers. This episode of *On Retail* is all about the inspiring story of this community hub where people can stop, shop and engage. The Phluid Project was named as one of New York's newest and most innovative retail concepts in BJSS' Concrete Comparisons report. See the leaderboard and download your copy at bjss.com/stores. *On Retail *is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Mar 12, 2019
On Retail - Episode 3: Retail isn't dead but mediocre retail is
Retail isn't dead but mediocre retail is. What causes the biggest retailing headaches: delivery or returns? Will the next generation know what a CD is for? And is veganism here to stay, or has plant-based dieting become a Veganuary fad? This episode of *On Retail* is all about the two conflicting perspectives of Retail Consultants Hannah Tharp and Mel Wade.* *Giorgia Gallarati reprises her role of (completely unbiased) judge, and Jake Knowles presents.* * *On Retail *is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Feb 18, 2019
On Retail - Episode 2: The NRF Big Show and Concrete Comparisons
Over 38,000 attendees and 16,000 retailers from across the globe descended on New York to attend this years NRF Big Show. BJSS' Head of Retail, David Gore, and Retail Consultant, Jake Knowles were there too and they share their NRF perspectives in this edition of *On Retail. *We also released our latest research: Concrete Comparisons. Looking at 20 stores as diverse as Converse, Rowing Blazers and Phluid Project, the report analyses New York's newest and most innovative retail concepts. See the leaderboard and download your copy at bjss.com/stores. This episode is moderated by Melissa Wade, Retail Consultant. *On Retail *is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.
Jan 28, 2019
On Retail - Episode 1: The state of Britain's high street
Which retailers are the ones to watch? Which have to desperately pull their socks up? And by the end of the year, what will Britain's high street look like? BJSS' Head of Retail, David Gore, and Retail Consultant, Jake Knowles duel in this inaugural episode of *On Retail,* with Associate Retail Consultant Giorgia Gallarati playing the role of unbiased judge! *On Retail *is the retail podcast of BJSS Business Consulting. Visit us at bjss.com/business to learn more.