For the Record, An AACRAO Podcast
Doug McKenna
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A Registrar Podcast by the American Association of Collegiate Registrars and Admissions Officers (AACRAO), hosted by Doug McKenna.
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May 17, 2023
AACRAO Podcasts Cross-Episode Release: Annual Meeting Edition
*Portia LaMarr (HEARD co-host), Loida Utley (Transfer Tea), and Sarah Reed (For the Record co-host) took a moment at the AACRAO Annual Meeting to record this cross-podcast conversation. Hear them talk about opportunities for connection between professions (e.g., financial aid, registrar, and admissions); where they feel seen (and where they haven’t); and how they have learned to advocate for themselves. Oh, and Portia’s unwavering commitment to figuring out what birds people are. It’s a great conversation!*
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Apr 25, 2023
An Update from the Mentoring Working Group
*Adrienne Bricker and Jennifer Love return to the podcast to discuss the work of the AACRAO Mentorship Working Group, to talk about their research and the process of being involved in a working group, along with some of their experiences with mentoring. Plus we talk about breakfast food. *
*Key Takeaways:*
* *The AACRAO working group on mentoring examined whether and how to implement a formal mentoring program for the AACRAO membership; the report from the group will be released soon. *
* *Mentoring relationships work best when expectations are clear for each side. Sometimes that means being explicit in your ask: “Will you be my mentor?” *
* *There are many ways to mentor: career advice, support and encouragement, sounding board for psychosocial development, etc.*
*Guests:*
*Adrienne Bricker
University Registrar
Ohio State University
**bricker.164@osu.edu*
*Jennifer Love
Director, Texas One Stop for Enrollment Services
University of Texas - Austin
**jennifer.love@austin.utexas.edu *
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Mar 24, 2023
Transformational Leadership
*The world is facing many challenging situations that require strong leadership. Even if you aren’t in a “leadership position,” you can be a leader. Transformational leaders are those who empower and enable those around them to achieve their highest potential. In doing so, their teams thrive. In this episode, we hear from Bianca Thompson-Owen as she shares her thoughts and reflections on various leadership styles, how failure is a key to growth, and ways that transformational leaders bring out the best in their people. *
*Key Takeaways:*
* *Everyone in your organization has the capacity to be a leader. Yes, even you. Getting people to think of themselves as leaders and to recognize the ways that they are already leaders is an important part of being a transformational leader yourself.*
* *Transformational leaders empower others to empower themselves. They lead by example, are reflective, empathetic, and solution-oriented. They are change agents, and focused on bringing about meaningful change at their organizations. *
* *Transformational leadership is an ongoing process. There is not a “one and done” action that you can do and say “I’m a transformational leader.” It takes self-reflection, vulnerability, a willingness to be adaptable and flexible, and a willingness to change. *
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Mar 14, 2023
The First of Everything
*What is it like to be the first person in your family to be the first of everything? The first to attend college, the first to earn multiple advanced degrees, the first to be elected president of a regional professional association? In this episode Dr. Soraira Urquiza talks about her higher education and career journeys, highlighting the specific challenges first generation students encounter. We also discuss resources institutions should provide for first gen students and ways to ensure the students who need them are aware of them. *
*Key Takeaways:*
* *First generation students have different support needs than students whose families have more experience navigating the college environment. And they may not even be aware that they have those needs until they’re in educational trouble. Institutions need to be proactive with outreach and be persistent with follow-up.*
* *Administrators should review their policies, websites, and communications, through the lens of a first generation student (or even work with actual first generation students in this effort!) to make sure that they are clear and communicate the anticipated message.*
* *If you work as a registrar for 16 years and serve as the president of a regional association, you’re always going to be welcome in the AACRAO family, even if you move on to your dream job of teaching at a community college. And the universe will remind you of this in ways you couldn’t imagine. *
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Feb 17, 2023
The Law School Registrar
*Law Registrars are registrars, it’s right there in their title! But how much do you really know about the differences between the range and scope of responsibilities of a Law Registrar as compared to a University Registrar. In this episode, we talk to three individuals about their experiences working in a Law Registrar’s Office, identify and discuss the key challenges and “extra” administrative responsibilities, and highlight the skills and knowledge one needs to be successful as a Law Registrar.
**Key Takeaways*
* *Law Schools have to adhere to a different set of standards and practices than other parts of an institution as required by the American Bar Association (ABA). Some of these require additional administrative oversight provided by the Law Registrar, like extended exam schedules, anonymous grading, verifying grade distributions, and calculating class rank, among others.*
* *The National Network of Law Officers (NNLSO) is a great way to connect with other individuals who work at law schools (including registrars!). NNLSO hosts a breakfast for members at every AACRAO Annual Meeting and sponsors sessions throughout that conference specifically aimed at Law Registrars’ interests. *
* *Law Registrars rely on their campus counterparts for a lot. Keeping your Law Registrar in mind (if your institution has a law school, obviously), communicating and collaborating with them can make everyone’s lives easier. Reach out, make a connection, and build a strong working relationship. *
*Hosts
**Sarah Reed, University Registrar
University of California - Berkeley
Doug McKenna, University Registrar
George Mason University
**Guests
**Amy Chu
Senior Director, Academic Services & Registration
New York University School of Law
Jerri Cunningham
Director of Academic Services & Registrar
Baylor University*
*Lisa Erck
Associate University Registrar & Law School Registrar
University of the Pacific - Sacramento*
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Jan 20, 2023
History of Grades
*Did you know that what we consider the “standard” letter grade system is a relatively recent phenomenon in US higher education? The history of grades and grading schemes is a long and circuitous tale that illustrates how higher education has evolved over time. From the first categorization of student learning in 1785 at Yale to the first letter grade system in 1897-1898 at Mount Holyoke, through the standardization of student records and grading schemes in the early to mid-20th century, registrars have been involved at every step of the way. This episode highlights the historical interplay of society and higher education through the lens of the student learning assessment practices, e.g. grades. *
*Key Takeaways:*
* *There were a variety of different approaches to assessing student learning in early US higher education. These systems coalesced around categories, ranking, and quality points to give us the standard letter grade system we know today. *
* *The enduring variance in institutional grading schemes and grading practices highlights the inherent power of the faculty at each different institution, and makes the work of the registrar critical for accurate record-keeping. *
* *Grades and grading schemes will continue to evolve and change, as external pressures (like a pandemic) necessitate new approaches to grading, and as faculty continue to explore the best, and more appropriate ways to assess and communication student learning and achievement.*
*Host:*
*Doug McKenna, University Registrar
George Mason University
**cmckenn@gmu.edu** *
*Very Special Guest:*
*LTC (Ret.) Doug McKenna, Ph.D.
*
*Additional Resources:*
*Doug McKenna - HE721 - “Making Grades” learning activity** *
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Dec 19, 2022
Responding to a Weather Emergency
*We are seeing an increase in the frequency and strength of major weather events, or emergencies caused by weather events: Hurricanes, snow storms, wildfires, etc. In this episode, we use the backdrop of Hurricane Ian to discuss preparedness for weather emergencies on campus. *
*Key Takeaways:*
* *A Continuity of Operations Plan (COOP) is a critical document that enables rapid and thorough response to an emergency situation. If you haven’t reviewed your COOP, or if you don’t have a COOP, start there. Your emergency management team should be able to assist. *
* *Registrar’s offices have a specific set of responsibilities that need to be accounted for in the case of an emergency; planning for a worst case scenario is a good idea. Assume no power, no internet, and no system status for some period of time.*
* *Designated, authorized individuals in the registrar’s office may need to create a “driveaway kit” that includes information about student class schedules, emergency contact information, and any other critical forms, documents, or information that your institution may need. *
* *Often, the majority of the work relating to a weather emergency happens once the storm (or event) itself has passed. Maintaining flexibility, understanding, and working with compassion with your staff, your students, and your faculty can go a long way to restoring some semblance of normalcy. *
* *Being able to coordinate with other registrars is very helpful! AACRAO and your regional association can help you make those connections. *
*Hosts:*
*Sarah Reed, Registrar
University of California Hastings College of the Law
**reedsarah@uchastings.edu** *
*Doug McKenna, University Registrar
George Mason University
**cmckenn@gmu.edu** *
*Guests:*
*Brian Boyd
University Registrar
University of Central Florida
**brian.boyd@ucf.edu**
**https://registrar.ucf.edu/
*
*Additional Resources:*
*ready.gov** - Federal resource for emergency planning*
*Continuity of Operations Plans** - FEMA guidelines*
*Core Competencies and Professional Proficiencies:*
*Leadership and Management*
*Collaborative Decision Making*
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Sep 20, 2022
Transfer Guides (and More!)
Improving the transfer experience for students is a high priority for a lot of institutions, and nationally making transfer better is a huge conversation. In this episode, we hear from a faculty member from the University of Texas at Austin, Dr. Lauren Schudde, who has conducted research on the transfer process from a 2-year institution to a 4-year institution. In a lively discussion that ranges from systemic inequality to transfer articulations to football weekends, we hear some recommendations for registrars offices and others across institutions about ways to guide transfer students through the process.
*Key Takeaways:*
* Transfer students need easy access to publicly accessible (and student-focused) transfer guides that help them determine how the transferability and applicability of their earned credits will advance them toward the goal of earning a bachelor’s degree.
* Registrar’s offices are often responsible for significant parts of a holistic transfer guide: the coding of the degree audit, and the production of the institution’s Catalog. Incorporating accurate, up-to-date requirements and policies in a transfer guide is critical for transfer students who might be researching potential transfer destinations.
* True change with regards to improving the transfer process will need to be a comprehensive adjustment of people’s understanding about their responsibilities, the role they play in the process for their institution and in support of transfer students, and may require policy/legislative remedies.
* Transfer is a huge topic and to better address all of the various topics relating to transfer, AACRAO will be launching a brand new podcast this fall called The Transfer Tea, hosted by Loida Utley. Look for it later this fall!
*Hosts:*
Sarah Reed, Registrar
University of California Hastings College of the Law
Doug McKenna, University Registrar
George Mason University
Guests:
Dr. Lauren Schudde
Associate Professor, Department of Educational Leadership and Policy
University of Texas at Austin
https://education.utexas.edu/faculty/lauren_schudde
*Additional Resources:*
AACRAO Re-Envisioning Transfer
Schudde, L., Bicak, I., & Meghan, S. (2022). Getting to the core of credit transfer: How do pre-transfer core credits predict baccalaureate attainment for community college transfer students? Educational Policy. https://doi.org/10.1177/08959048211049415
Schudde, L., Jabbar, H., Epstein, E., & Yucel, E. (2021). Students’ sense making of higher education policies during the vertical transfer process. American Educational Research Journal, 58(5), 921–953. https://doi.org/10.3102/00028312211003050
*Core Competencies and Professional Proficiencies:*
Transfer & Articulation
Interpretation and Application of Institutional and External Data
Holistic and Systemic Thinking
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Aug 11, 2022
Women Supporting Women
*In this episode, three women share their experiences with supporting and being supported by other women and what that support has meant for their careers and themselves personally. In a lively conversation, we discuss ways that allies can and should provide support, as well. Sara Sullivan, Becky Keogh, and Beth Warner talk about dealing with slights, lifting others up, the changing AACRAO leadership demographics, and dealing with that little inside voice.
Key Takeaways:
Women can and should support women because women are not always great at supporting themselves. It’s important to acknowledge the women who were on the path ahead of you who opened doors, and recognize that there are women on the journey behind you for whom you are blazing a trail.
Allies can support women in a variety of tangible ways: mentorship, opening doors to opportunities, giving credit appropriately, giving clear, actionable feedback are just a few.
Don’t be afraid to be yourself, to bring all parts of you to bear in your work. Don't worry about whether someone thinks you’re taking up “too much space” or “being emotional.”
Hosts:
Sarah Reed, Registrar
University of California Hastings College of the Law
Doug McKenna, University Registrar
George Mason University
Guests:
Sara Sullivan
Associate Registrar
University of Iowa
Becky Keogh
Senior Associate Registrar
Michigan State University
Beth Warner
Associate Registrar
University of Wisconsin - Madison
*
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Jul 15, 2022
Project Management for Registrars
The modern registrar’s office moves readily from one project to the next in our work to support student success and provide outstanding service to the university community. Employing best practices from a project management framework can go a long way to making those projects run more smoothly, efficiently, and more successfully. Rita Peaster and Aaron Apel talk about their background and experience with project management frameworks, provide insights into ways to improve your office’s overall project management capabilities, and reflect on various aspects of project management.
Key Takeaways:
* Application of project management best practices can make the work of your office more efficient, effective, and successful.
* Pursuing project management certification makes sense if your work includes significant project work. Otherwise, informal training will be sufficient. The Project Management Institute is a good place to start if you are interested in formal training or certification. There are also many free resources available with a simple web search.
* Many downstream issues can be alleviated with careful, thoughtful preparation and consistent, transparent communication in the early stages of a project. Consider the stakeholders who will be affected and keep them in the loop. There will be surprises with every project and open communication from the start will help immensely.
Hosts:
Doug McKenna, University Registrar
George Mason University
cmckenn@gmu.edu
Sarah Reed, Registrar
University of California Hastings College of the Law
reedsarah@uchastings.edu
Guests:
Rita Peaster
University Registrar
Oklahoma State University - Main Campus
rita.peaster@okstate.edu
Aaron Apel
Assistant Registrar for Enrollment & Residency
University of Wisconsin - Madison
aaron.apel@wisc.edu
References and Additional Information:
Project Management Institute
scrum.org - the home of scrum
Project Management Best Practices: Salapatas, J. N. (2000). Best practices—the nine elements to success. Paper presented at Project Management Institute Annual Seminars & Symposium, Houston, TX. Newtown Square, PA: Project Management Institute.
PMBOK Guide - A Guide to the Project Management Body of Knowledge - 7th Edition
Project Management classes via LinkedIn Learning
Core Competencies and Professional Proficiencies:
Leadership & Management
Data Systems Management
Change Management
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May 27, 2022
In Memoriam Tina Falkner
The AACRAO community was shocked and deeply saddened by the sudden passing of our friend and colleague, Tina Falkner at the end of March, 2022. She was such an incredible presence within AACRAO and state and regional associations, who was incredibly generous with her time, energy, and expertise. Collected here are but a sampling of the testimonials and remembrances of Tina from people who knew her..
Contributors:
Doug McKenna
George Mason University
Ingrid Nuttall
University of Minnesota - Twin Cities
Helen Garrett
University of Washington
Rhonda Kitch
Cornell University
Sara Sullivan
University of Iowa
Jackie Carter
Washington University of St. Louis
Scott Dittman
Washington & Lee (Retired)
Sherri Wells
Lamar University
Adrienne Bricker
Ohio State University
Tim Amyx
Volunteer State Community College
Sarah Harris
University of Iowa (Retired)
Alex Frain
Marquette University
Mark Hommerding
The Grad Team
Music:
“Better to Light a Candle” by Doug McKenna
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May 13, 2022
Registrar Reflections from the Annual Meeting
Recording at the Portland Convention Center as part of the 107th AACRAO Annual Meeting afforded an opportunity for people to share some thoughts and reflections on their careers, what they find surprising about working in a registrar’s office, and how the AACRAO community has affected them. In this episode, participants of the Registrar 101 and FERPA workshop share some thoughts, with a few additional guests sprinkled in.
Key Takeaways:
* The AACRAO Annual Meeting is a fantastic place to network, meet people, share experiences, and get invited to participate in a podcast.
* There isn’t one “right” way to be a registrar; there isn’t one “right” career path. These conversations shed light on the journeys we are all on and ways that our journeys intersect with opportunities to support and encourage each other.
Guests:
Catarina Moita
Registrar Advisor
Colorado School of Mines
cmoita@mines.edu
Loida Gonzalez Utley
Assistant Director of Transfer Recruitment
Texas A&M Un…
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Apr 29, 2022
Conversations with Sarah - Part II
Recording at the Portland Convention Center as part of the 107th AACRAO Annual Meeting afforded an opportunity for people to share some thoughts and reflections on their careers, what brought them to this particular place, and how the AACRAO community has affected them. Sarah Reed, Registrar at UC Hastings College of the Law serves as guest host for many of the conversations, hence the title of the episodes.
*Key Takeaways:*
* The AACRAO Annual Meeting is a fantastic place to network, meet people, share experiences, and get invited to participate in a podcast.
* There isn’t one “right” way to be a registrar; there isn’t one “right” career path. These conversations shed light on the journeys we are all on and ways that our journeys intersect with opportunities to support and encourage each other.
*Guests:*
Sarah Reed
Registrar
University of California Hastings College of the Law
reedsarah@uchastings.edu
Emily Shandley
University Registrar
Yale University
emily.shandl…
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Apr 22, 2022
Annual Meeting Conversations with Sarah - Part 1
Recording at the Portland Convention Center as part of the 107th AACRAO Annual Meeting afforded an opportunity for people to share some thoughts and reflections on their careers, what brought them to this particular place, and how the AACRAO community has affected them. Sarah Reed, Registrar at UC Hastings College of the Law serves as guest host for many of the conversations, hence the title of the episode.
*Key Takeaways:*
* The AACRAO Annual Meeting is a fantastic place to network, meet people, share experiences, and get invited to participate in a podcast.
* There isn’t one “right” way to be a registrar; there isn’t one “right” career path. These conversations shed light on the journeys we are all on and ways that our journeys intersect with opportunities to support and encourage each other.
*Guests:*
Sarah Reed
Registrar
University of California Hastings College of the Law
reedsarah@uchastings.edu
Ingrid Nuttall
Director, Office of the Registrar
University of Mi…
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Mar 30, 2022
Microcredentials and You
There is a growing movement in higher education to identify ways to offer more accessible learning for our students and for members of our communities. Microcredentials have the potential to fill that need. Whether for credit or not, course-based or not, transcripted or not, a microcredential can be used to represent a specific learning objective or set of learning objectives. In this episode we talk to colleagues from the University of Colorado - Boulder to hear about their efforts to stand up a microcredential program and what planning, policies and procedures, communication, and technical infrastructure is needed.
Key Takeaways:
* A microcredential is not the same thing as a “badge.” A badge is to a microcredential as a diploma is to a degree program. A badge can be issued to represent the completion of a microcredential.
* Take the time to be thoughtful and prepare for a microcredential program offering at your institution. You can get a badging platform and start issuing…
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Mar 7, 2022
That Registrar is Sus
Imposter Phenomenon was first identified and written about by two female clinical psychologists in 1978. Sometimes referred to as “imposter syndrome,” it describes feelings of inadequacy or fear of being “found out” and is estimated to affect upwards of 70% of professionals, both women and men. In this episode, we talk to a friend and former colleague, Emy Farley, about her experience with feelings of imposter phenomenon, ways she manages those feelings for herself, and strategies to acknowledge and minimize those feelings in others.
*Key Takeaways:*
* A registrar’s office is an exceptionally complicated organization within any institution, and it can be intimidating for people starting out in an office. This can lead to feelings that they should know everything right away, and it’s important to nurture an office culture of speaking up to ask questions.
* Affirming accomplishments can go a long way to building someone’s confidence, which can also help diminish impos…
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Jan 14, 2022
A Deeper Dive Into AACRAO
The American Association of Collegiate Registrars and Admissions Officers (AACRAO) is not just the sponsor of this podcast. It’s also a vibrant professional association with full-time staff dedicated to advancing the work of records and admissions offices in higher education. In this episode, we hear from Interim Executive Director Melanie Gottlieb to explore the organization and structure of AACRAO and about the various initiatives, offerings, and support AACRAO offers its members.
*Key Takeaways:*
* Check out the interview with Melanie in College & University (link below) that you should check out as an on-ramp into reading an AACRAO journal. Also, the “Campus Viewpoint” feature in C&U is a good way for new staff to get a sense of things happening on campuses across higher education.
* Getting involved in your State & Regional association is a great way to springboard into a leadership role with AACRAO (but you can also just volunteer for a position with AACRAO directly,…
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Dec 8, 2021
Moving from a Small School to a Big School
There are many different types of institutions of higher education in the United States, and making a shift from a small institution to a large institution can feel daunting or even overwhelming. Four registrars who have made that shift at least once (or more) in their career share their insights on that experience along with what they learned at the smaller institution and what they wish they would have known earlier in their career. And finally they share words of advice for newer registrars or people who are working toward becoming a registrar.
*Key Takeaways:*
* Bigger is not necessarily better--there are many fine people doing important work at small institutions; this episode is not an advertisement for large institutions;
* A small institution may give you the opportunity to be exposed to a significant number and type of responsibilities, take advantage of this and learn as much as you can;
* A large institution may require different skills to navigate, and take time to…
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Nov 24, 2021
Registrars Reflect
At the AACRAO SEM Conference in Miami, Florida, I had the opportunity to present the Registrar 101 and FERPA workshop with Heather Abbott from Yale Law School and LeRoy Rooker from AACRAO. The two-day workshop covers a broad range of registrar functions, responsibilities, and roles. And of course, so much FERPA info.
I was able to convince some of the participants to share some reflections on any or all of the following questions:
* What brought them to the registrar’s office?
* What has surprised them the most about being a registrar?
* What are they concerned they don’t know enough about?
And to share an emergent challenge or opportunity their office is facing.
Key Takeaways:
* There’s an in-person and an online version of REG101, and we’ll offer the in-person version again at the Annual Meeting in Portland in April 2022;
* There are many different kinds of institutions in the United States and so there will obviously be many different kinds of registrars, and…
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Oct 29, 2021
Considerations When Closing an Institution
Increased stressors on institutions of higher education in the United States have resulted in the closing or merging of some those institutions. Even prior to the pandemic, institutions were facing reduced state funding, a challenging recruiting environment, and renewed scrutiny about the value of a post-secondary education. AACRAO has recently published a report (linked below) providing guidance on what to do if your institution is closing or if you are at an institution receiving records from another institution. In this episode we talk about the lived experience of the registrar staff at an institution that is closing, from finding out to locking up the office for the last time.
*Key Takeaways*:
* There are a number of very significant considerations that must be resolved relating to the students’ records when an institution is going to close;
* Make sure you’re engaging in ongoing best practices with regards to imaging documents and updating student’s degre audits;
*…
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Aug 27, 2021
Fall 2021 Return to Campus Plans
The delta variant of COVID-19 has spurred changes to the fall 2021 return-to-campus plans for many institutions. In this special call-in episode, AACRAO members share the approach their institution is taking, answering the following questions:
* Who are you, where are you from, and how many students are enrolled at your institution?
* Is your institution requiring students/faculty/staff to be vaccinated, and if so, how are people providing that information?
* Will masks be required? What other mitigation strategies will be used, if any?
* Is your institution back to pre-covid primarily face-to-face / a blend of face-to-face and online / still primarily online?
Guests:
Rick Sparks, Assoc. Vice Provost and University Registrar
Virginia Tech
Rhonda Kitch, University Registrar
Cornell University
Veronika Carter, Registrar
University of Vermont
Becky Keogh, Associate Registrar
University of Iowa
Pam Wells, Assoc. Vice President and University Registrar
Grand Valley State Univ…
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Aug 16, 2021
Community Colleges: A Hidden Gem
Community colleges play a vital role in the higher education ecosystem. With more than 6.8 million students enrolled in for-credit classes, four-year institutions can and should be partnering with community colleges to help students succeed in achieving their educational goals. In this episode we talk to Barbara Hopkins and Jen Nelson, both of Northern Virginia Community College, about the benefits of community colleges, the student experience, ways four-years can partner to assist with student success, and what it’s like to work at a community college.
This is the first in what will be a series of episodes focused on the community college experience, the transfer experience, reverse transfer, and ways registrars can be involved in these processes.
Guests:
Barbara Hopkins, Interim Associate Vice President of Academic Affairs
Northern Virginia Community College
bhopkins@nvcc.edu
Jen Nelson, Coordinator of University Transfer & Initiatives and Chief Transfer Officer
Northern Virgin…
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Jul 2, 2021
The Academic Calendar
*Description*:
Most people don’t give the academic calendar a second thought...those people are not registrars. The way the academic year has been structured has changed over time, and will likely continue to change. Registrars will remain front and center in the management of the academic calendar. In this episode we dive into the history of the various calendar categories, highlight some considerations for creating an academic calendar, and present best practices for making sure the dates are accurate and the appropriate people are informed.
*Key Takeaways*:
* The academic calendar is a critical piece of higher education infrastructure that has morphed and changed over time since the beginning of the higher education enterprise in America.
* There are three basic calendar categories: semester, quarter, and trimester. Each category brings its own set of benefits and challenges. There isn’t one “right” academic calendar; the academic calendar in use at an institution sho…
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Jun 9, 2021
Making the Most of Mentoring
With a significant number of registrars eligible to retire within the next ten years, mentoring the next generation of higher education registrars and admissions officers is critical. Adrienne Bricker and Jennifer Love join us to discuss the work of the AACRAO Mentorship Working Group, and to talk about their research and experiences with mentoring.
Key Takeaways:
* Mentoring is traditionally understood as a more senior person helping a more junior person with their career, think “taking someone under their wing.” These can be formal or informal arrangements.
* There’s an AACRAO working group examining whether and how to implement a formal mentoring program for the AACRAO membership; the report from the group is targeted by the next Annual Meeting in Portland, OR in 2022.
* Mentoring relationships work best when expectations are clear for each side.
* There are many ways to mentor: career advice, support and encouragement, sounding board for psychosocial development, et…
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May 17, 2021
Learning Organizations
What is a learning organization and how do I know if I’m in one? In this episode of For the Record we talk with Erin Mason of UConn (and soon to be Ball State) about the characteristics of learning organizations and how you can implement them in your own institution. Is your office devoted to transparency, the creation of shared meaning-making, the values of learning, amassing knowledge and co-creating knowledge? If yes, you’re well on your way to having a learning organization.
*Key Takeaways:*
● Learning: acquiring knowledge and skills and having them readily available from memory so you can use them to solve future problems or engage with opportunities;
● It’s possible to create a learning organization within your local unit or even your local team; place that’s psychologically safe, comfortable, creative, collaborative, truly inclusive, willing to take risks, and reflects on what went right/wrong and use that to guide to future design
● There is a self-assessment…
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Mar 26, 2021
Connect | Educate | Advocate
For the Record – Season 3 Episode 13- Connect, Educate, and Advocate with the Asian American and Pacific Islander Caucus
Episode Notes
Description:
With the recent significant rise in racist rhetoric and violence against Asian Americans, members of our community are experiencing fear, anger, and anxiety. In this episode of For the Record, we talk to two members of the Asian American and Pacific Islander (AAPI) Caucus to hear their sentiments about the current spate of violence and to talk about ways that we as higher education professionals can support our affected students, faculty, and staff.
Key Takeaways:
* The Asian American community includes 40 different races/ethnicities. It is not monolithic and is quite diverse.
* The AAPI Caucus is open to anyone who wants to participate and is an affinity group to provide community, resources, and support to Asians, Asian Americans, and Pacific Islanders.
* The United States has a long history of persecuting Asian Americans and…
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Mar 8, 2021
Prior Learning Assessment in Higher Education
Registrars regularly oversee the practice of how credits are recorded in the academic record and how these credits apply towards educational credentials. Registrars are also often at the forefront of helping to shape the institutional policies related to Prior Learning Assessment (PLA). Listen as Becky Klein-Collins of the Council for Adult and Experiential Learning (CAEL) talks through the origins of PLA and Competency-Based Education (CBE), the ways PLA and CBE can assist older or non-traditional learners achieve a credential, and some of the barriers PLA and CBE face when it comes to implementation and adoption by institutions of higher education.
Key Takeaways:
* Neither PLA nor CBE are new. They’ve been around since the early 70’s. They started as concepts supported by FIPSE, and can be viewed as a way to advance social justice by creating college opportunities for non-traditional populations.
* PLA is a way for students to receive college credit for knowledge and skills…
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Feb 12, 2021
Campus Partners: The Office of Financial Aid
Financial Aid is a critical student service office that relies heavily on the student data stewarded by the Registrar’s Office. Many of the things we do in the registrar’s office affect the work of financial aid counselors. Understanding what the flow of the financial aid cycle is, and how the work of the registrar fits into it, can make a big difference for operational efficiencies. In this episode we visit with a director of a financial aid office to talk about some of the ways these two critical offices can work together.
Key Takeaways:
* The Office of Financial Aid is a critical campus partner and it is essential that registrars establish and maintain strong working relationships with their Financial Aid counterparts.
* Financial aid is a highly regulated enterprise (as you might imagine) and understanding what is possible versus what is not allowed can help registrars be better advocates for specific kinds of policies or practices on campus.
* Financial Aid operates on…
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Jan 29, 2021
Access, Equity, and Inclusion in Practice
In a conversation with two members of the AACRAO Black Caucus, this episode focuses on the practical applications and implications of equity and inclusion work. Along the way we talk about the work of the Black Caucus (and caucuses in general), ways the pandemic has challenged registrar’s offices and students alike, and ways that you can begin to engage with diversity, equity, and inclusion work. It’s critical to make space for challenging conversations, and to give grace during those conversations.
Key Takeaways:
* The responsibility for creating an inclusive environment lies with each of us; don’t wait for someone to tell you to work on it.
* The registrar’s office can be a powerful agent for inclusive change on campus given the breadth of interactions with students, forms, policies, practices, and as the steward of student academic data.
* AACRAO caucuses are a great way for members to get connected with affinity groups for networking, support, and advocacy.
* Take…
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Jan 11, 2021
Comprehensive Learner Record (CLR) Data Standards
*Since 2015, AACRAO has been leading the charge in the development of a Comprehensive Learner Record (CLR). Partnering with other organizations such as NASPA, and working with a grant from the Lumina Foundation, AACRAO has made considerable progress in these efforts. CLRs seek to capture, record, and communicate learning when and where it happens in a student’s higher education experience. In this episode we’ll talk with Tom Green and Mark McConahay about the history of the project, the various stages of development, where we are today, and what’s next. *
*Guests:*
*Tom Green, Associate Executive Director*
*AACRAO*
*email: **tomg@aacrao.org*
*Mark McConahay, Associate Vice Provost and Registrar*
*Indiana University - Bloomington*
*email: **mcconaha@indiana.edu*
* *
*Key Takeaways:*
* *The CLR is a new kind of a record; it is not a replacement for the transcript and not simply a combination of the transcript plus some additional data elements;*
* *The CLR is for the…
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Jan 11, 2021
A Commentary on the State of Affairs in the United States of America
*On Wednesday, January 6, 2021, a group of armed insurrectionists stormed the United States Capitol building in Washington, DC, as Congress held a joint session to certify the election of Joseph Biden and Kamala Harris. This episode talks about the implications of this attack on US democracy, how it affects our institutions, and encourages people of good will to be active and engaged in their response. *
*Special Guest:*
*LTC (Ret.) Doug McKenna, Ph.D (That’s my Dad!)
West Point Class of 1968; Ph.D. in History from Duke University*
*References and Additional Information:*
*The Constitution of the United States of America: **https://www.archives.gov/founding-docs/constitution*
*Incited by Trump, Rioters Storm the Capitol: **https://time.com/5926883/trump-supporters-storm-capitol/*
*June 1, 2020 - Clearing of Lafayette Square: **https://www.washingtonpost.com/politics/2020/06/02/timeline-clearing-lafayette-square/*
*George Floyd Protests in Washington DC:*
*https://en.wikipedia…
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Nov 12, 2020
Registrar as Superhero
Sometimes registrars find it difficult to explain to people who don’t work in a registrar’s office what exactly a registrar does. And sometimes a video comes along that not only explains it but does so in an hilarious way.
Guest:
Tina Miller, Senior Associate Registrar and Chief Residency Officer
University of Washington, Seattle Campus
millert@uw.edu
Key Takeaways:
* Just watch the video and enjoy!
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Oct 5, 2020
How to Work Smarter
In today’s environment of constrained resources, we are all expected to be more productive. While strategic planning is important, strategic doing is where the rubber meets the road. In this episode we will talk about tools, methods, and approaches to help you focus and operate more efficiently. We’ll discuss resources for individual experimentation within the broad category of “productivity.”
Guest: Heather Abbott, Deputy Registrar, Yale Law School Email: heather.abbott@yale.edu
Key Takeaways:
* There isn’t only one way to work efficiently and productively. Each of us operates within a different work environment or culture, and each of us responds to different approaches differently. Experiment and find what works best for you.
* Don’t hesitate to stop using a productivity method if it isn’t working for you.
* The production calendar within a registrar’s office is the annual To Do list that if you don’t consult on a regular basis you might miss something. If…
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Sep 14, 2020
Registrar Tips, Tricks, and Hacks - Vol. 1
This is Volume 1 of crowd-sourced registrar tips, tricks, and hacks. Thank you to the brave contributors who called and left their nuggets of wisdom to make this episode possible. If you’d like to contribute, follow the instructions below.
Contributors:
AnnaMarie Bianco, Associate Vice President and University Registrar, Georgetown University
“Learn as much as possible. Be open, invite criticism.”
Emily Shandley, University Registrar, Yale University
“Make change happen through continuous suggestion.”
Kristi Wold-McCormick, University Registrar, University of Colorado - Boulder
“Self advocate. Don’t be the Say No to Everything registrar--be open and flexible.”
Rob Hornberger, Associate Vice President for Enrollment Management and Services, Missouri State University
“Understand the rules and when to apply them strictly, when to make exceptions.”
Scott Dittman, University Registrar, Washington and Lee University
“Invest yourself in your community.”
Rho…
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Jul 27, 2020
International Students and Online Learning
The past several weeks have been tumultuous for international students registered to study at American higher education institutions this fall, as SEVP released much more restrictive guidance than had been issued in the spring. We talk with Steve Springer from NAFSA about the regular requirements for international students, and how the recently released (then subsequently rescinded) guidance affects those. We also hear from Jay Ligon, Director of International Student Scholar Services at Louisiana Tech and Rob Berwick, AVP and Registrar at Jacksonville University about their institutions’ responses.
The saga continues! Part of this episode was recorded between July 6 and July 14 when the restrictive guidance was rescinded. Steve and I spoke after the rescission, but we both anticipated additional guidance being released, and as of Friday afternoon, July 24, there is updated guidance for fall.
*Key Takeaways: *
* There’s a significant amount of uncertainty relating to fall 2020…
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Jul 8, 2020
The Carnegie Unit
The Carnegie Unit grew out of a desire to provide a pension for college professors and turned out to be a significant factor in the standardization of secondary and post-secondary education in the United States. Its continued usage today both helps and hinders innovation in higher education. Discussing the impetus for, continued reliance on, and consequential nature of the Carnegie Unit is Elena Silva, Ph.D., lead author of the Carnegie Foundation for the Advancement of Teaching’s paper, The Carnegie Unit: A Century-Old Standard in a Changing Education Landscape.
*Key Takeaways: *
* The Carnegie Unit has had a significant effect on the development of higher education over the past 100 years. While there are limitations to its application, finding a replacement for this standard has proven difficult.
* The Carnegie Unit is a time-in-seat measurement that was never intended to measure learning outcomes or subject matter competency. That remains the faculty’s responsibility.
*…
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Jun 9, 2020
Organizational Frameworks
Framing is a way of understanding and communicating about a particular issue. As registrars, we operate in a highly complex world of varying demands. Organizational frameworks can assist us in understanding our various challenges, and organizing our thoughts and approaches to develop plans of action and solutions. Casey Bullock, Ph.D., Executive Director and University Registrar at Weber State joins the podcast to discuss the four main organizational frames and about how expanding our knowledge of different theories and frameworks makes us better registrars and better leaders.
*Key Takeaways: *
Bolman and Deal posit four key organizational frames: Structural, Human Resources, Political, and Symbolic; these frames can assist us in understanding organizational issues and help us to develop appropriate solutions.
Each of us probably already incorporate these frames into the way we approach a problem, but a more intentional approach that encompasses aspects of each frame would be benefi…
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May 20, 2020
The Future of Higher Education
I was asked to provide my thoughts on the future of higher education for Coursedog’s Community 2020: A Virtual Summit for Higher Ed event. Looking 20-30 years into the future, I talk about higher education re-branding itself as Lifelong Education, how the funding model will change, increased access and representations, the ways students will engage in modular learning, the ways technology will change the classroom and the administration of lifelong education, and of course the record keeping requirements for all of these changes.
*Key Takeaways*:
All of this is speculation and a fun thought exercise. These predictions are based on current trends, but the future is uncertain and ever changing. That’s why this is fun! I could be totally off base, but we’ll have to wait 30 years to find out.
Lifelong Education is a much better branding for our industry for the kind of learners we will serve in the future.
The funding model for lifelong education must change in order for the indu…
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Mar 20, 2020
COVID-19 Situations
The higher education landscape has changed dramatically over the past several weeks as a result of the presence of the novel coronavirus, COVID-19. This episode talks about ways the registrar is involved in decision-making on campus, and details three recent situations relating to shifting the academic calendar, the physical relocation of staff, and contemplating policy changes or exceptions to policy specifically related to grading.
*Key Takeaways: *
* Higher education is an exceptionally complex enterprise and that the registrar plays a critical role in advising the institution on policies that affect the student experience.
* Reacting to global pandemics requires rational thinking, a steady hand, and compassion; keep the humanity of higher education front and center.
* Registrars are pretty amazing but we also need to take care of ourselves. Find ways to manage stress and remain healthy.
*References and Additional Reading:*
*The Ready Campaign*
*National Preparedness Lead…
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Feb 27, 2020
Emergency Management and You
With the backdrop of a global pandemic (and a suspected case of COVID-19 at George Mason--which turned out to be negative), this episode explores the way that registrars support the work of the emergency manager at their institution. We’ll get a glimpse into the public safety and emergency response world, and talk about ways that the registrar’s mission aligns with that of emergency managers. While not specifically about COVID-19, we will talk about prevention of, planning for, and responses to various emergency situations, including infectious disease outbreaks.
*Guests*:
Dr. David Farris, Director of Public Safety and Emergency Response
George Mason University
dfarris@gmu.edu
https://ready.gmu.edu/
*Key Takeaways*:
The vast majority of work done by emergency managers is focused on the prevention of and planning for emergencies, and for providing training and resources to assist with campus readiness. (Also, participating on committees.)
Registrars play a critical role in su…
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Feb 12, 2020
Access, Equity, and Inclusion
The registrar can be an advocate for students in many ways. One of the critical ways is putting equitable systems in place that support student success. In this episode we discuss the framework of access, equity, and inclusion, and discuss ways that registrars’ offices can be working toward a goal of equitable policies, practices, and procedures while increasing the cultural competencies of registrar staff.
Guests:
Cassandra Moore, Director of Enrollment Development and Admissions
Anne Arundel Community College
csmoore@aacc.edu
Soraira Urquiza, Registrar
The American Film Institute
surquiza@afi.com
*Key Takeaways: *
* Equity in education requires putting systems in place that ensures every student has an opportunity for success.
* Registrars can make a difference for students at their institutions by applying an equity focus to their policies, procedures, and practices;
* Improving staff’s cultural competencies should be an intentional pursuit;
* “Equity is the new k…
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Dec 17, 2019
Working Effectively with Faculty
Faculty are one of the main constituents for any Registrar’s Office, but, like students, they pose interesting challenges to effective working relationships. In this episode, Dr. Susan Christy, herself a former tenured faculty member, discusses the ways that administrators can work effectively with faculty by understanding their incentive structures and motivations, strategies for communication, and the general mindset to adopt.
Guests:
Dr. Susan Christy
Tenured psychology professor, certified corporate management consultant, and researcher/author
susan@workingwithfaculty.com
*Key Takeaways: *
Faculty members are academics whose entire professional career has reinforced a sense of competition and individual achievement;
Registrars and administrators need to understand the faculty’s incentive structure and how it differs from their own in order to communicate and work effectively with faculty;
Faculty respect professionalism and competence even if their training leads them to c…
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Nov 25, 2019
The Registrar's Website
The registrar’s website is an important (but often overlooked) tool for communication and service delivery. Dan Vainner and Jason Cronkrite from Grand Valley State University discuss the ways that they used analytics, an iterative development cycle, and some creativity to transform their website, adding function AND fun.
Guests:
Dan Vainner, Associate Registrar, Grand Valley State University
vainneda@gvsu.edu
Jason Cronkrite, Assistant Registrar, Grand Valley State University
cronkrij@gvsu.edu
Key Takeaways:
* Think of your content development as the foundation from which to build--you’re building a web *presence* not just a web *site.*;
* Analytics are your friend: monitor the pages on your site that are getting the most hits, see if you can make them even more effective in delivering content (OR if you need to revise a different process somewhere else to avoid making people go to your website in the first place);
* Campus partnerships with Communications & Marketing te…
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Oct 23, 2019
Get to Know Your State and Regional Association
*AACRAO is a national professional association but did you know that there are state and regional associations as well? In this episode we talk to Helena Minerva, Coordinator of Policy and Training at the Fashion Institute of Technology in New York and the current president of the Middle States Association of Collegiate Registrars and Officers of Admissions (MSACROA) about ways being involved with MSACROA aided in her personal and professional life. *
*
Guests: *
*Helena Minerva, Coordinator of Policy and Training
Office of Policy and Compliance
**Fashion Institute of Technology**
President, **MSACROA**
helena_minerva@fitnyc.edu*
*Key Takeaways: *
* *Your state and/or regional association can be a great way to get exposure to the industry and how other institutions are doing things;*
* *Connections made at the state and/or regional association can be extremely useful in your day-to-day work life;*
* *You don’t have to commit to being the president of your state and/or regio…
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Oct 15, 2019
Season Two Introductory Episode
The season 2 intro is both retrospective of season 1 and a preview of the topics to be covered in the upcoming season.
*Key Takeaways: *
Thank you for listening!
Season 2 is going to be great: lots of topics both high level and “in the weeds” content.
I’m always interested in hearing from you: registrarpodcast@gmail.com
*References and Additional Reading:*
Dare to Lead by Brene Brown
Ego is the Enemy by Ryan Holiday
We Should All be Feminists by Chimamanda Ngozi Adichie
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Jul 26, 2019
Episode 10: FERPA in the 21st Century
The Family Educational Rights and Privacy Act (FERPA) was enacted in 1974 in a completely different technological paradigm than we find ourselves in today. What are the ways these technological advances affect how we interpret and apply FERPA? What role should the registrar play at an institution with regard to FERPA training and compliance? Helen Garrett from the University of Washington shares her insights and expertise in this FERPA-focused conversation.
*
Guests*:
Helen Garrett, University Registrar and Chief Officer, Enrollment Information Services
Office of the University Registrar, University of Washington
Enrollment Information Services
email: helenbg@uw.edu
*Key Takeaways*:
* Don’t be afraid of FERPA!
* Do outreach to your campus community about FERPA early and often, *before* there’s a problem (whenever possible).
* Be involved with your purchasing department for any systems that touch student data.
* AACRAO and the AACRAO membership are here to help if you ha…
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Jul 23, 2019
Episode 09: User Acceptance Testing (UAT)
As the number and types of systems registrars offices interact with or manage has increased, the need for structured user acceptance testing (UAT) has also increased. Understanding the need and creating an extensible, repeatable, collaborative process will go a long way to making your life simpler when the need for testing rolls around (and it will).
*
Guests*:
Tara Sabbagh, Associate Registrar at American University
Paula Palhus, Assistant Registrar at American University
Joe Papari, Director of Enrollment Services for Student Systems and Technology at Southern Methodist University
*Key Takeaways*:
User Acceptance Testing (UAT) is critically important to ensure the continued functioning of all of the systems we use in our day-to-day work from ERPs to niche applications; UAT is increasingly part of the role of the registrar, not outside the scope of our work; establishing best practices for UAT is important for ongoing success; a strong relationship with your IT shop makes a big dif…
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Jun 6, 2019
Episode 08: Chosen Name
The registrar plays many roles on campus. One of those roles is to advocate for the appropriate representation of a diverse student body and to create an inclusive learning environment where everyone feels comfortable engaging. In this episode, we hear about two institutions’ initiatives to enable students to use a chosen name, declare a gender identity, and select pronouns.
Guests:
Nicole Kragt, College Registrar at Kalamazoo College
Stacey Tidball, Director, Continuity & Compliance | Academic Support Resources
Key Takeaways:
The registrar’s influence on student-facing systems gives a unique ability to advocate for more inclusive practices when recording students’ names and pronouns; enabling students to use a chosen name creates a more inclusive environment for a broad set of students who may not want to use their legal name for a variety of reasons; engagement with students and affected stakeholders early and often during an implementation of chosen name is critical to the s…
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May 14, 2019
Episode 07: Privacy Principles
The United States has sector-specific privacy laws and registrars are (or should be) most familiar with FERPA. But beyond FERPA, there are a set of principles that inform the appropriate use of data. These Fair Information Practice Principles (FIPPs) are described, discussed, and related back to FERPA in this engaging and conversational episode.
*Key Takeaways*:
FERPA is one of several sector-specific laws that exist in the United States that all originate out of the same working group’s findings; the Fair Information Practice Principles (FIPPs) are a critical framework for governing any data; the FIPPs have been adopted and incorporated into laws around the world; Understanding the FIPPs can assist in your FERPA analysis; Attorneys like to add “the” in front of FERPA and other laws’ acronyms.
*Guest*:
Claire McKenna
University of Notre Dame Law School, JD 2004
Michigan State University, BA 1996
Claire McKenna is an attorney with 15 years of experience advising public and…
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Apr 11, 2019
Episode 06: Staying Current with Technology
In this episode of For the Record, we talk to two people who “get it” when it comes to technology, Tom Black, University Registrar at Johns Hopkins University and Frank Blalark, University Registrar at Duke University. We’ll hear about the changes they’ve experienced over their careers and strategies and approaches they use to stay current with technology.
*Guests*:
Tom Black, University Registrar at Johns Hopkins University
Frank Blalark, University Registrar at Duke University
*Key Takeaways*:
Technology has changed and will continue to change the way we conduct our work in higher education; Interrogating different technologies is an important part of the work of the modern registrar; Reviewing offerings from vendors and developing relationships with companies (even those whom you don’t contract with) is a good way of finding out what’s available; Reading criticisms of higher education and creatively finding solutions with technology can drive progress.
*References…
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Mar 25, 2019
Episode 05: The AACRAO Annual Meeting
In this episode of For the Record, we converse with the AACRAO president-elect, past president, and current president to hear their thoughts and reflections on what the AACRAO Annual Meeting has meant to them, what they’ve gained from participating, and words of advice for members who are attending for the first or second time.
*Guests*:
Jim Bouse, AACRAO Past President, Associate Registrar for Technology, University of Oregon
Tina Falkner, AACRAO President, Director of the Office of Student Finance, University of Minnesota, Twin Cities
Luisa Havens-Gerardo, AACRAO President Elect, Vice Provost for Enrollment Management, Virginia Tech
*Key Takeaways*:
The AACRAO Annual Meeting is a wonderful place to meet colleagues, network, learn about the profession, and pick up best practices to bring back to your institution; if there’s a session you are interested in be sure to get there early; ask questions and don’t be afraid to get involved; AACRAO members want you to succeed, we w…
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Mar 18, 2019
Episode 04: Performance Management
In this episode of For the Record, we converse with Michelle Frederick and Colin Gerker from American University’s Human Resources Talent Development team to discuss trends in performance management, ways performance management differs from a traditional model of annual performance appraisal, and practical ways to incorporate performance management into your work to improve your team’s outcomes.
*Guests*:
Michelle Frederick, Interim Director of Talent Development, Office of Human Resources, American University
Colin Gerker, Performance Consultant, Office of Human Resources, American University
*Key Takeaways*:
Incorporating performance management best practices can increase your team’s performance by 40% over the traditional year-end appraisal process alone; performance management is a collaborative and iterative process, conducted year round; relationship building and engagement with your staff is critical; clearly articulating expectations and providing consistent, ongoin…
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Mar 6, 2019
Episode 03: A Business Intelligence Primer
Technology is driving changes to the work of the registrar and data is the new precious metal. Understanding the registrar’s role as the steward of all student academic data is critical to succeeding in the role in modern higher education. Understanding data stewardship’s place within the business intelligence framework is equally important. This episode provides a primer on business intelligence, with special focus on data governance, data stewardship, and data quality management.
*Key Takeaways*:
The registrar is the steward of all student academic data; business intelligence is an umbrella term that includes the applications, infrastructure, tools, and best practices that enable access to and analysis of information to improve and optimize decisions and performance; technology has changed and will continue to change the work of the registrar, making our reliance and engagement with data commonplace.
*Extra Credit Reading Section*:
Big Data: A Revolution That Will Transform H…
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Feb 15, 2019
Episode 02: A History of the Student Record
In this episode of For the Record, we converse with Dr. Ethan Hutt from the University of Maryland and learn about the development of the student record and the role higher education (and registrars in particular) had in shaping it into what it is today.
*Guest*: Dr. Ethan Hutt, University of Maryland
Assistant Professor, Department of Teaching and Learning, Policy and Leadership
PhD, Stanford University, 2007 – 2013
MA, Stanford University, 2007 – 2009
BA, Yale University, 2001 – 2005
*References / Links*:
Hutt, Ethan L. “A Brief History: A History of the Student Record.” Ithaka S&R: September, 2016: 1-32.
*Extra Credit Reading Section:*
Twentieth-Century Higher Education: Elite to Mass to Universal by Martin Trow (Author), Michael Burrage (Editor)
The GI Bill: The New Deal for Veterans (Pivotal Moments in American History) by Glenn Altschuler and Stuart Blumin
The G.I. Bill, the Veterans, and the Colleges by Keith W Olson
Student Records Management: Retention, Dis…
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Feb 4, 2019
Episode 01: What's a Registrar Anyway?
In the first episode of For the Record, we discuss the position of the registrar, its place in higher education’s history, the evolution of the role and the way technology has influenced that evolution, and the many and varied responsibilities registrars are charged with.
*Key Takeaways*: The Registrar is a critical position within higher education institutions; Technology has changed and continues to change both the work that we do and the role that we play at our institutions; Registrars need to be leaders, managers, collaborators, as well as technically competent data stewards.
*References / Links*:
Duderstadt, J. J., Atkins, D. E., & Van Houweling, D. (2002). Higher Education in the Digital Age: Technology issues and strategies for American colleges and universities. Westport, CT: Praeger Publishers.
Geiger, R. (1999). Ten Generations of American Higher Education. In P.G. Altbach, R.O. Berdahl, and P.J. Gumport, (Eds.), American higher education in the twenty-first century :…
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Jan 31, 2019
Episode 00: An introduction
The introductory episode of For the Record, a registrar podcast sponsored by AACRAO, hosted by Doug McKenna. Learn more about your host, about AACRAO, and the topics that will be covered in upcoming episodes.
*Key Takeaways*: The Registrar is a critical position within higher education institutions; For the Record is going to be amazing; You should subscribe, like, and share links to the podcast.
*Extra Credit Reading Section*:
Theolonius Monk – The Life and Times of an American Original, Robin D. G. Kelley
Attitudes of Gratitude, M. J. Ryan
Factfulness, Hans Rosling
Good Night Stories for Rebel Girls, Elena Favilli and Francesca Cavallo
The Monk of Mokha, Dave Eggers
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