In episode 69 of "Advice from a Call Center Geek!" we take a look at Security With At Home Call Center Operations.
From policies and procedures for equipment, tips for taking credit card information, and how to maintain PCI compliance in a virtual setting we got you covered!
Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.
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