Advice from a Call Center Geek!
Call Center Coffee- Starting the Day in the Right Way in Your Call Center
Jan 1, 2019 · 17 min
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We discuss the importance of controlling the first 30 minutes of an associate's day to have an awesome and productive shift with our "Call Center Coffee Procedures".
We discuss:
1) Your call center environment and energy.
2) Greeting each associate with enthusiasm!
3) Recapping team and individual goals.
4) How are you going to have fun today?
5) Work transition.

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