Advice from a Call Center Geek!
Hiring the BEST Call Center Associates for your Organization Based on Culture
Dec 18, 2018 · 21 min
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In this episode of "The Geek" we look at your call center culture and how we can evolve it so be a tool to hire, incentivize and engage our call center associates.
We look closely at:
1) Defining your call center culture
2) Hiring the right call center associate, not the "best" candidate
3) How to incent off culture
4) The importance of getting employee buy-in to our culture and how to do it.

Join the Advice from a Call Center Geek texting community! Text us at 814-247-0366 and you will be able to have direct access to us for any call center ops question. We will also be sending out exclusive call center ops content to all community members.

We will NEVER attempt to sell you anything nor will we sell your data. All this is, is another way for us to be able to help you with your call center operations questions.

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