Why is a commitment to excellence important as a leader and as an organization? Dr. Janet Pilcher interviews Harry S. Hertz Leadership Award
recipient, Dr. JoAnn Sternke, to get her perspective on what it takes to pursue performance excellence. As a superintendent of Pewaukee School District, JoAnn led the organization to receive a Malcolm Baldrige National Quality Award
. In this episode, she reveals the key to seeing results and getting the entire group of leaders moving forward.