Providing Your Students with Good Customer Service
Play • 15 min

Customer service can make or break a service. Good customer service can mean that your students keep coming back to you, and recommend your courses and services to others.

Key topics:

  • Why good customer service is important.
  • How to integrate good customer service when selling your online course.
  • Why good customer service does not always mean refunds.
  • Actionable tips to prepare you for giving your students good customer service.

Creating a Refund Policy for Your Online Course Blog Post:

Note: This episode is not endorsed, advertising for, promotion, an affiliate, or in any way associated with Genius. I just used them as an excellent example of customer service and by way of explanation for the inspiration of this podcast episode!

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