Customer service can make or break a service. Good customer service can mean that your students keep coming back to you, and recommend your courses and services to others.
Key topics:
- Why good customer service is important.
- How to integrate good customer service when selling your online course.
- Why good customer service does not always mean refunds.
- Actionable tips to prepare you for giving your students good customer service.
Links:
Instagram: https://www.instagram.com/veritysangan/
Creating a Refund Policy for Your Online Course Blog Post: https://veritysangan.com/refund-policy-for-your-online-course/
Note:Β This episode is not endorsed, advertising for, promotion, an affiliate, or in any way associated with Genius. I just used them as an excellent example of customer service and by way of explanation for the inspiration of this podcast episode!
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