Fuel the Conversation
Kyle & Freddie
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Talking trends in the fuel and propane industry. Discussing everything from delivery tools, todays trends, software & efficiencies. This is brought to you by Rural Computer Consultants Inc. A leader in the Fuel Software industry since 1979.
Available episodes
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Dec 5, 2022
Episode 3- RCC Pricing Insider
In this episode we dive into pricing in RCC. Price maintenance has been re-written in v10 and is available upon request. We also dig into how to maintain prices during volatile times. As well as some tools and reports available for analyzing and monitoring prices.
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Dec 5, 2022
Continuing the RCC Tradition of Customer Service
Joining us this episode is Mara Thurston an 11 year old with a unique view and experiences with customer service. One of RCC's core values is customer service. We pride ourselves on friendly and high level service a value that started with the original founders father Fabe Sheehan and continues today.
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Oct 31, 2022
RCC Insider Episode 2- Reports, Queries, and KPI
Jessica, Abby, Kyle, and Freddie dive into the powers of RCC reporting and the constantly changing world of data and data analytics.
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Oct 31, 2022
What to look out for this upcoming winter
Kyle and Freddie share information that was gathered from summer meetings and trade shows. These topics were discussed throughout the summer and provide insight into what you should pay attention to in the upcoming 22-23 winter heating season.
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Oct 6, 2022
RCC Insider Episode 1- Texting & Service Manager
Kyle & Freddie are joined by Jessica and Abby for this new series to Fuel the Conversation. In this series we will cover topics on what new features are being released for the RCC software package.
In this episode we tackle texting and service manager. Two new products that have been released in the last 2 months.
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Aug 9, 2022
Celebrating Major Life Milestones with Brian Sheehan
In this episode we are joined by Brian Sheehan. One of the original founders of RCC. Brian was recently inducted as president of Lions Club. This journey for Brian started 4 years ago and culminated in his induction as president at the 2022 Lionscon held in Montreal. We also talk about the major life milestone for Kyle as this podcast was recorded from the Grooms VIP room at his wedding. Join Freddie and father and son team Kyle and Brian as we discuss the family atmosphere of RCC and celebrating these life accomplishments.
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Jul 12, 2022
The new remote working environment- Talking with 3 remote staff visiting RCC
In this episode we talk with 3 of our current remote staff from RCC. Since Covid the work from home environment has become the new normal. We talk with 3 staff that have began their RCC journey by working from home. These 3 staff are from all over the US and discuss the challenges and benefits they have experienced while working remotely.
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Jun 6, 2022
2022 RCC Customer Seminar- Orlando
Kyle and Freddie discuss the format and new sessions at the 24th annual RCC customer seminar. The seminar is being hosted in Orlando, FL and also has a virtual option.
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May 16, 2022
Talking Tech with Justin
In this episode we explore the ever changing world of Cyber Security. How to protect yourself and your company from attacks. Join us and our special guest Justin Braegelman as we discuss the changes in how threats are attacking individuals and businesses in this ever growing virtual world.
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May 2, 2022
Women in Propane with Nancy Coop & Susie Peterson
RCC's CEO Susie Peterson joins us in talking with Nancy Coop about Women in Propane, Leadership & Mentorship within the propane industry. This podcast was recorded on the show floor of the NPGA SE show in Nashville, TN.
The mentor link Nancy mentions is located here.
https://knowledgeexchange.chronus.com/
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Apr 18, 2022
RCC's 30 under 30 Nominees
In this episode we are joined by Jerod and Kassi. Two nominees for the Young Gassers 30 under 30 award this year. We delve into how they have impacted both RCC and the propane industry in their short and promising careers.
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Mar 28, 2022
Talking NPGA Benchmarking Council with special guest Chad Kroening
In this episode Kyle and Freddie discuss NPGA Benchmarking Council with special guest Chad Kroening the current steering committee chairperson. In this episode we touch on what the Benchmarking Council does & why marketers should join Benchmarking.
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Mar 28, 2022
Fuel the Conversation our first podcast!
Listen to Kyle and Freddie discuss why Rural Computer Consultants decided to start up a podcast.
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