Plug And Pay
Payzaar
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The first global payroll talk show - every month we sit down with expert payroll professionals to discuss interesting topics that are shaping the global payroll industry. Find us on Youtube, Spotify, and all your favorite podcast platforms.
Available episodes
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Sep 15, 2023
How to bring global payroll into the 21st century - Live panel discussion
In this live episode, Marc and Max were joined by three guests, Christopher Fürste, Rita Stappaerts, and Pierre Thenes, to discuss how to bring global payroll into the 21st century.
The discussion was wide ranging, covering vendor models, payroll branding, and even topics like AI, robotic process automation, and how to create a culture of innovation in your team.
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Jul 20, 2023
How to build your business case for payroll transformation - With Pierre Thenes (OLX Group)
Building a compelling business case for #payroll transformation is essential to get stakeholder buy-in for your change initiative.
But despite everyone understanding this, payroll change initiatives are still extremely hard to get off the ground.
So, for the last episode of this season of #PlugAndPay, we have invited a real expert to share his best advice on how to build an effective business case for #PayrollTransformation.
Our guest is Pierre Thenes, Global Head of Payroll at OLX Group. Pierre is an experienced global payroll leader and has worked on transformation initiatives both on the provider side and leading in-house payroll teams.
Having walked the walk many times, Pierre brings great insight into the how's of getting a payroll transformation project off the ground, such as how to manage your stakeholders and get buy-in, how to align with other departments so they support your initiative, and how to execute and make the project successful.
In this interview, he shares his best tips and tricks for building a project that will achieve internal approval and overall success 🚀
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Jun 27, 2023
How to find fun in your payroll career - With Sarah Chasney (Banfield Pet Hospital)
Time for a brand-new episode of #PlugAndPay...
...and the first one featuring our hosting dream team: Marc-Oliver Fiedler & Max van der Klis-Busink 🔥🔥
On this occasion, the pair discussed all the fun that can be found in a #payroll career with Sarah Chasney.
An experienced Payroll & HRIS senior leader, Sarah's enthusiasm and energy granted her a #PrismAward for Management Best Practices –namely, ensuring accurate and timely payroll every cycle while guaranteeing a fun experience for her team members at all times!
If, as a #GlobalPayroll leader, you're looking for ways to improve your team's experience, you'll find much inspiration in her words!
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May 23, 2023
Overcoming all obstacles to payroll transformation - With Steve Batten (EY)
This time, our #PlugAndPay guest is a professional who has worked extensively in #payroll transformation and process improvement for some very large, well-known companies... and can tell us all about the most common obstacles organizations run into when facing these kinds of processes –and how to overcome them!
We're talking about none other than Steve Batten, Senior Manager of People Advisory Services at EY, who in this conversation, offered a whole guide of practical, actionable insights on how to get #payrolltransformation started and carry it out successfully until the end.
Don't miss out!
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Apr 12, 2023
How technology can make payroll professionals' lives better - With Trevor Townsend (Payzaar)
This one is a very special episode, as our guest of honor is none other than our very own Trevor Townsend🤓
A seasoned professional after decades in the #payroll industry, we know few people more passionate than him about #paytech and how to use technological innovations to improve #GlobalPayroll professionals' lives.
We invited him to join us in discussing how technology is currently impacting payroll folks' work, which innovations will transform this industry's landscape shortly (and how)🔮, and also to share a few secrets on what it is like to be an entrepreneur in the payroll environment🤫 –this is an episode you cannot miss!
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Mar 8, 2023
Is risk aversion paralyzing payroll? - With Pete Tiliakos (GxT Advisors)
From how #payroll can become a competitive advantage, an important differentiator from a talent acquisition perspective...
...to the technology VS services dichotomy in #GlobalPayroll...
...or how risk aversion might be hindering Payroll's progress,
no (payroll) stones were left unturned in our conversation with Pete Tiliakos during episode 21 of #PlugAndPay!
After a three-decade career in the industry, Pete is renowned for his extensive knowledge of the Payroll and HR spectrums –who better than him to discuss with us the past, present, and future of this field, the impact of #technology in it, and how to take it further?
This is, for sure, an episode you don't want to miss!
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Feb 22, 2023
What should payroll leaders be doing that they aren't? - With Bart van der Storm (Payrollminds)
Time for a new episode of #PlugAndPay... can you believe we've already reached number 20?🎉
On this occasion, we were lucky enough to have Bart van der Storm as a guest! After working in #payroll-related fields for over two decades, Bart used his experience and extensive industry knowledge to start Payrollminds.
Having seen A LOT thanks to his diverse roles as a payroll consultant, few know better than him what #GlobalPayroll leaders need to do to make sure they are setting up their organizations for success, the most common issues that might come in their ways, and the secrets of the best-running global payrolls🤫
Not only was this a thrilling discussion –it was full of actionable insights that will help you get a fresh point of view over your own set-up and identify those areas of improvement that can help boost your payroll operation🚀
Don't miss out!
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Feb 8, 2023
Building the payroll leaders of the future - With Paul Kirwan (Tenable)
Time for a new episode of #PlugAndPay... but, this time, we're not talking payroll😱
Or not exactly, at least! Rather than focusing on payroll processes, improvements, or technological trends, on this occasion we wanted to discuss something we deem vital for this industry's progress: the career development of #payroll professionals.
We had a great chat with Paul Kirwan, EMEA Payroll Manager at Tenable, to round up a good list of advice and actionable insights that all payroll leaders can apply to boost their team members' careers ever further.
Check it out, let it inspire you, and let's keep building the payroll leaders of the future together🚀
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Jan 26, 2023
Live Stream: Looking into the future of payroll - With Anita Lettink, Thomas Otter, and Trevor Townsend
We are very excited to kick off a new year of #PlugAndPay with our second live episode!
This time, we discussed the future of the #payroll industry (with a big focus on technology 🤓) with two experts on the matter, Thomas Otter, seasoned HRTech investor and General Partner at Acadian Ventures, and Anita Lettink, HRTech and Future of Work thought leader, speaker, and advisor.
We were also joined by Trevor Townsend, co-founder of Payzaar. Trevor has been in payroll on the provider side for a long time, and his spicy takes definitely contributed to sparking a great discussion.
We talked about the changes experienced by this industry in the last few years, but mostly what's to come in the future, what current trends will be taking off, and their impact on payroll professionals' roles and skillsets.
Don't miss out!
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Dec 14, 2022
Transitioning from local to global payroll as a practitioner - With John Lestock (Boeing)
Time for the last episode of #PlugAndPay of the year! 🎉
And we couldn't finish the 2022 chapter of our talk show on a higher note, as few people embody the concept #passionforpayroll more than our guest for this episode, John Lestock.
After an established career in domestic #payroll, John had his "AHA" moment when he started learning about the differences in processes, laws, and regulations in other countries.
He was immediately captivated --so much so that he decided to switch gears fully, joining the #GlobalPayroll team at Boeing!
We discussed with him the differences between local & global payroll, which learnings he carried over when he changed his career path, and what this experience has taught him so far --a thrilling episode showing that passion is, no doubt, the main ingredient in a career in payroll!
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Nov 23, 2022
The payroll services VS solutions dichotomy - With Anita Lettink (Author "How to select your next payroll")
Time for a new episode of #PlugAndPay!
On this occasion, we looked into today's #payroll vendor/tech landscape by the hand of none other than Anita Lettink.
An accomplished HR & Payroll #Tech advisor, and recent author of 𝘏𝘰𝘸 𝘵𝘰 𝘴𝘦𝘭𝘦𝘤𝘵 𝘺𝘰𝘶𝘳 𝘯𝘦𝘹𝘵 𝘱𝘢𝘺𝘳𝘰𝘭𝘭 📖, Anita helped us analyze where we are today (and how we got here), look into the maturity of this category, and even predict what the future looks like 🔮
All in all, a thrilling discussion --don't miss out!
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Nov 9, 2022
Why more payroll people should be “payroll technology people” - With Iggy Svoboda (UKG)
On this occasion, we sat down with Iggy Svoboda, whose vast experience, combined with great curiosity and undoubted passion for #payroll, gives her a very interesting perspective on the industry and how to take it further (spoiler: #tech has a big role on that 🤓).
Check out this episode if you'd like to hear more about:
▪️ Why more payroll people should be "payroll technology people"
▪️ How does a payroller find herself on a corporate jet? ✈️
▪️ Is there a lack of alignment between providers and practitioners in this industry?
▪️ What's missing from the market nowadays that would make payroll people's lives easier
▪️ What will the future of payroll technology look like?
▪️ What's harder: getting the crowd to dance as a DJ or getting payroll right? 🕺
...and much, much more!
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Oct 31, 2022
Payroll Horror Stories - Halloween Special
For #Halloween🎃, we have asked some #PlugAndPay guests to share their scariest #payroll experiences... and you can bet they have some really bloodcurdling ones😱😱😱
Watch our Payroll Horror Stories at your own risk --we take no responsibility for your nightmares 😈
**With special thanks to our #horrorguests Nick Day, Rob Falkner, Alisha Marigoni, Jaco van der Merwe, and Iggy Svoboda👻
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Oct 25, 2022
Let's talk payroll education - With Tim Kelsey (Kelsey's Payroll Services)
On episode 14 of #PlugAndPay, we touch upon a topic that we deem essential for the future of this industry: #payroll education📚
To discuss the current state of payroll #training and its evolution, and assess the resources at hand and the impact of data and technology in the industry (spoiler: it's a great one, and it's here to stay!) and how to prepare professionals to make use of these assets, we have invited an expert on the matter: Tim Kelsey, who has been contributing to the development of payroll professionals' skills for over a decade.
Don't miss out!
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Oct 11, 2022
Driving payroll improvement by being process-driven - With Katinka Sleyffers (payrollminds)
It's no secret that at Payzaar we like to talk payroll #processes --and it looks like we've met our match with Katinka Sleyffers😍
An experienced Global Payroll Consultant, currently working at Payrollminds, our guest for episode 13 of #PlugAndPay parts from a "process-driven mindset" that allows her to see developments and opportunities for the global #payroll departments she contributes to.
We thoroughly enjoyed discussing
🔸 How to boost efficiency so that your processes work for you (instead of against you!).
🔸 What can be done to ensure smooth collaboration between different departments and stakeholders.
🔸 Payroll's position as a goalkeeper 🥅 and why it shouldn't always be so.
🔸 Why she sees Payroll as a self-standing department with a lot to say in the business.
🔸 How an issue in her payslip drove her to start investigating and, eventually, develop a great passion for this industry.
Don't miss out!
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Sep 21, 2022
How can payroll generate value for the organization - With Jaco van der Merwe (Kantar)
After more than a decade in the industry and thanks to his great passion for payroll, Jaco van der Merwe (AKA The Payroll Pundit) has developed a keen eye for spotting new ways to elevate the role of payroll within the business.
In this episode of #PlugAndPay we talk precisely about that: how payroll can generate value for the organization and graduate from its traditional role of a back-office, cost-containment function, finally receiving the recognition it deserves...
...but we also discussed things such as what he does when he is "all payrolled-out" or which are the biggest satisfactions of his job.
Check it out!
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Sep 12, 2022
Live Stream: Is Payroll facing the Big Burnout? - With Annemarie Verwaaijen (Visa), Melanie Pizzey (GPA), and Callum Dudrenec (JGA Recruitment)
Long hours and short deadlines are payroll's bread-and-butter, but is too much being asked of #payroll professionals?
There seems to be an increasing number of payroll professionals suffering from burnout --is it due to an increased workload in the post-pandemic environment? Or is it a case of professionals becoming more aware of their mental health needs, and more willing to put their foot down and practice self-care?
Does the payroll industry need to start making changes to better protect its own? and if the answer is yes, what would need to change?
We couldn't think of a better topic to kick off the second season of #PlugAndPay (and our first-ever live stream!).
We'll be trying to answer these questions and many others in a conversation featuring three experts from different branches of the payroll world:
→ Annemarie Verwaaijen (Vice President of Global Payroll and Equity at Visa),
→ Melanie Pizzey (CEO at the Global Payroll Association (GPA)),
→ Callum Dudrenec (Senior Co…
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Jul 12, 2022
How can tech empower payroll professionals? - With Marc-Oliver Fiedler (Payzaar) and guest host Max van der Klis-Busink
And, just like that, we've reached the end of #PlugAndPay's first season!
To close this first stage of our #payroll talk show until September, we have decided to switch gears... with the help of the great Max van der Klis-Busink, who this time plays the host role!🤓
After a whole season of watching him ask all the questions --it's time to put Marc-Oliver Fiedler in the spotlight so we can learn more about who he is, why he chose #globalpayroll as an industry, and what inspired him to become an entrepreneur... and to finally find out whether he listens or not to Celine Dion when he needs to focus!
How will our host do when it's his turn to provide the answers?
Don't miss out on ✨Plug And Pay - The Season Finale Special✨
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Jun 21, 2022
Spearheading payroll transformation... without succumbing in the process - With Ioana Sirbu (Tenable)
Our guest on this occasion is Ioana Sirbu, Senior Payroll Manager at Tenable.
Ioana defines herself as "the kind of professional that looks outside the box and likes to go further than her day-to-day responsibilities", an attitude that has led her to be involved with various #payrolltransformation projects throughout her career.
It was particularly interesting to find out which learnings she has taken from all those experiences, including:
🔸 Dealing with change when it becomes a full-time job... on top of your full-time job!
🔸 Spearheading a transformation project while "still flying the old payroll plane" ✈️
🔸 Picking the best vendors and solutions based on your needs -present and future.
🔸 Being the best possible payroll leader for your team so that they can be their best selves🦸
...and much more!
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Jun 7, 2022
A new payroll frontier: cryptocurrency payments - With Alisha Marigoni and Keith O'Brien (Blockchain.com)
In #PlugAndPay, we always mention that this show is very much about discussing exciting topics shaping the global payroll industry - so this time, we are focusing on one of the most topical issues nowadays: the role of #cryptocurrency in payroll.
We talked with Alisha Marigoni and Keith O'Brien, US Payroll Manager and Head of Global Payroll at Blockchain.com, about their experiences on
* As a payroll professional, which things do you need to watch out for when using cryptocurrency?
* Which are the differences between processing traditional #payroll VS working with #crypto?
* Tax & regulatory implications of these new currencies
* Are we really in a crypto winter? What does this mean, exactly? ☃️
If you are curious about the role of cryptocurrency in the salary payments context today, you definitely cannot miss this episode!
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May 25, 2022
The passion and purpose of payroll - With Gerard Hall (That Payroll Guy)
Episode 7 of #PlugAndPay is out and it's a special one. This time we had a chat with the one and only Gerard Hall, better known as ✨That Payroll Guy✨... face to face during our visit to Las Vegas for #PayCon 2022!
Gerard is one of the most recognizable voices in payroll, and over the years he has become a spokesperson for payroll people, spreading the message on the value of payroll and raising awareness and appreciation of the profession.
We really enjoyed hearing his perspectives on:
🔺 How he became a payroll evangelist.
🔺 How the perception of payroll is changing
🔺 The superpowers of payroll professionals & how to shine the spotlight on them
🔺 What does the future of payroll look like?
...and much more, such as what he'd be doing now if he wasn't a payroll pro – can you guess?
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May 10, 2022
When payroll DOES have a seat at the table - With Annemarie Verwaaijen (Visa)
This time, we had a chat with Annemarie Verwaaijen, Senior Director of Global Payroll at Visa.
After a long career in the #payroll industry, Annemarie has achieved every #globalpayroll manager's dream: for her department to become a true partner for the business, occupying a leading position within the organization.
So, of course, during our chat we discussed:
✴️ What was the journey that brought the Global Payroll department at Visa to the organization's forefront?
✴️ Which environmental factors facilitated it?
✴️ What does it mean to be a partner of the business?
✴️ What are the practical benefits of occupying such a position?
...and much, much more -don't miss out!
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Apr 27, 2022
Why payroll should be an independent department - With Senad Isovic (Prosus Group)
For the fifth episode of Plug And Pay, we had a chat with Senad Isovic, Head of Global Payroll at Prosus Group.
Senad is a highly passionate professional with extensive experience in the payroll industry and a very clear (and unique) goal: to get #Payroll on the same level as Finance and HR, as an independent department.
We discussed his views on the industry and its future, as well as:
🔸 The many areas of impact of Payroll within the organization
🔸 The importance of (good) salary management for employee retention
🔸 The biggest struggles for multinational companies when it comes to payroll...
...and much more!
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Apr 12, 2022
Can the right payroll data foundation take the organization further? - With Thomas Emmrich (Parexel)
On this occasion, we had a chat with Thomas Emmrich, International Payroll Manager at Parexel, who has been working for years on developing a seamless data flow between his global payroll department and the rest of the organization to help the business make more informed decisions.
During our conversation, we touched upon his experience on
🔹Are organizations recognizing more the value of payroll data than they used to?
🔹The crucial requirements for any organization wanting to use payroll data to make better business decisions -processes, tools, and mindset.
🔹Why customer focus is essential to manage payroll the right way.
🔹Why vendor relationship is (almost) like marriage ⚭
🔹The impact of political and economical circumstances on the organization... and the livelihood of all employees.
🔹Why would an employee ask to get paid... late? 🤔
...and much more!
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Mar 23, 2022
Evolving Trends in the Payroll Profession - With Nick Day (JGA Recruitment)
On the third episode of Plug And Pay, we had a chat with one of the most recognizable voices of the payroll industry: the one and only Nick Day!
Recruitment expert, consultant, podcaster, founder of JGA Recruitment Group... Nick is one of those people working hard every day to contribute to the advancement of this industry, and it was nothing short of thrilling to hear his views on:
🔹Is it true that most professionals claim to have "fallen into" payroll?
🔹Which are the critical skills to have a successful career in this field?
🔹The (incredible!) variety of career paths within payroll.
🔹Traditional payroll roles and their evolution.
🔹The Great Resignation and its effects on this industry...
...and much more!
Check out Nick Day's The Payroll Podcast: jgarecruitment.com/the-payroll-podcast
JGA Recruitment Group: jgarecruitment.com
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Mar 9, 2022
The Struggles of Leading a Payroll Transformation - With Rob Falkner (Mercury)
On this occasion, we had a chat with Rob Falkner, Group Head of Payroll at Mercury, who told us:
🔹The challenges and the friction points that, in his experience, often drive the need for payroll transformation.
🔹Which are the critical success factors in these processes.
🔹How to measure transformation success.
🔹His view on why many companies don't dare to embark on payroll transformation projects.
🔹His checklist to overcome all obstacles and ensure success...
...and much more!
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Feb 23, 2022
Is Global Payroll Stuck In The Past? - With Max van der Klis-Busink (Zoom)
For the inaugural episode of #PlugAndPay - A Payroll Talk Show, we had a chat with Max van der Klis-Busink, Senior Global Payroll Manager at Zoom, who told us:
🔸Why he doesn't think global payroll is stuck in the past... most of the time.
🔸Why #payroll isn't one for revolution but doesn't disregard evolution.
🔸Why he doesn't buy the "seat at the table" talk, but he still believes payroll has a lot more to give to the organization.
🔸His predictions for the future of the industry.
🔸How working in payroll helped him achieve a childhood dream.
...and much more!
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