Get In Her Lane
Jamie Farley
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*Get In Her Lane is a female-led podcast by women in automotive industry leadership. We aim to push the industry culture forward to attract, retain, and grow more women and diversity in automotive.
Ride along with us as we delve into the automotive business from a womanโs perspective. We shed light on underlying issues hindering progress in diversity, equity, and inclusion. Each episode brings forth conversations, ideas, and solutions from industry leaders on the cutting edge and making a positive change.*
Available episodes
Newest first
Oldest first
May 11, 2023
From Shock to Strength: Empowering Responses to Microaggressions with Dr. Ava Greenwell
Kat and Shan are back!! They dive deep into the world of microaggressions with Dr. Ava Greenwell, and how they impact individuals and teams in everyday life.
Microaggressions are defined as subtle, brief, verbal or non-verbal, everyday slights and indignities that are generally targeted towards historically marginalized groups. They can be unintentional, but their impact on the individual cannot be ignored.
Dr. Ava Greenwell sheds light on the subject and shares her insights and experiences. She explains that if we recognize that we have committed a microaggression, we should go back to the person and ask if they are okay. Dr. Greenwell also discusses the impact of microaggressions on teamwork, which can lead to holding back ideas and feeling less involved and productive.
The impact of microaggressions is not just emotional but also physical. Higher cortisol levels, the stress hormone, and higher blood pressure can lead to a shorter lifespan.
Dr. Greenwell talks about how to best respond to microaggressions. Here are some questions you can ask to disarm the other person, but not attack them:
* What did you mean by that?
* Could you say that again?
The responsibility of leaders is also discussed in the podcast, with Dr. Greenwell emphasizing the importance of training and language to build empathy and emotional intelligence. The need for different points of view on belonging, diversity, and microaggressions is also highlighted.
Tune in so you can get a better handle on this topic that affects almost everyone.
Get in touch with Dr. Ava Greenwell here:
https://ladiesleading.net/bio
and
https://www.linkedin.com/in/avathompsongreenwell/
Other Resources:
Derald Wing Sue https://www.tc.columbia.edu/faculty/dw2020/
A quick summary of Dr. Chester Pierce who coined the term "microaggression":
https://www.youtube.com/watch?v=vY194fO3iE8
U.S. Auto Tech National Championship Info Here!
Link: https://www.tradesnation.com/us/en/etcs/autotech/driven-to-win.html
* Facebook โ U.S. Auto Tech National Championship
* Instagram โ @usautotechnationals
* Twitter โ @USAutoTech_Natl
* LinkedIn โ U.S. Auto Tech National Championship
* YouTube โ Elite Trades Championship Series
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Apr 13, 2023
The Parallels between the Sports and Automotive Industry: a Candid Conversation Surrounding Work, Family, and Intersectionality with Dr. Lacee Carmon Johnson of the Toronto Raptors
Jamie and Samara get "on the court" with Dr. Lacee Carmon Johnson of the Toronto Raptors.
Dr. Lacee candidly shares her journey as a black female manager in the sports industry while juggling family and making a name for herself in athlete advisement and development. We talk about intersectionality and some of the parallels between sports and automotive.
Lacee is big on the social networks, so follow her on:
Instagram @mrscoachlacee
Linkedin: https://www.linkedin.com/in/lacee-carmon-johnson-ph-d-80726316/
U.S. Auto Tech National Championship Info Here!
Link: https://www.tradesnation.com/us/en/etcs/autotech/driven-to-win.html
* Facebook โ U.S. Auto Tech National Championship
* Instagram โ @usautotechnationals
* Twitter โ @USAutoTech_Natl
* LinkedIn โ U.S. Auto Tech National Championship
* YouTube โ Elite Trades Championship Series
Follow Get In Her Lane:
*Instagram: @Getinherlane*
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Mar 6, 2023
"Your LAST First Day" - A Best-in-industry Dealership Onboarding Process with Chad Castor & How it Drives a "Culture Is Everything" Philosophy Among Team Members
Get In Her Lane is ranked #27 of 50 Best Automotive Podcasts here:
https://blog.feedspot.com/automotive_podcasts/
Kat & Shan are on a break while Jodi & Courtney fill in.
The ladies speak with Chad Castor, General Manager of Toyota of Muncie in Muncie, IN. Chad identified one of the most significant areas for improvement in the dealership for long-term employee retention: Onboarding.
What does the onboarding process look like where you work? And what are employees' first days like when they start? Do they feel special? Or are they just a number that has to file a lot of paperwork with HR?
Chad will take you through a process he implemented in his dealership called the "Your LAST First Day", This has improved employee turnover so extensively that it is down to the single digits!
How does he do this? Chad is transparent and generous in sharing his process, which has made all the difference in his store. His method has reduced turnover and provided benefits to his store culture leaps and bounds more than he could ever have imagined at first.
His store is known for t-shirts he and his team wear that read "Culture Is Everything", and they genuinely live that philosophy each day in the store and out in the community. His dealership philosophy is widely known around town, attracting more women and diversity to his store.
Chad can be reached on LinkedIn here:
https://www.linkedin.com/in/chad-castor-5b6b67180/
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Feb 6, 2023
Krystal Roberts: Breaking Down Gender and Race Barriers Through Confidence and Leadership; How to Own Your Spot in the Room When You Are the "Only One"
Welcome to the first episode of Season 2!
https://www.getinherlane.com/
We are excited to be ranked #28 of the Best Automotive Podcasts from FeedSpot!
https://blog.feedspot.com/automotive_podcasts/
Kat & Shan speak with Krystal Roberts from Advantage Auto Group. She is a powerhouse in the industry, and there is a lot we can learn from her in this interview!
Dive in with us to learn about her leadership role in the dealership, her story of how she has gotten to where she is today, how Krystal has had to break down gender and race barriers, and how she plans to continue her family's legacy in the industry.
Get in touch with Krystal here:
https://www.linkedin.com/in/krystal-roberts-b1883033/
For more information on NAMAD (National Association of Minority Automobile Dealers:
https://namad.org/
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Dec 21, 2022
Combating the Technician Shortage & How to Attract More Female Techs
Visit us at ๐ https://www.getinherlane.com/
Follow us on Instagram: @getinherlane
Subscribe โ on Apple, and please leave us a review!!
Happy Holidays from all of us at Get In Her Lane! Episode #10 is the final episode of Season 1 and 2022.
Kathleen, Shannon, and Jamie tackle the dealership technician shortage, an industry-wide problem, and the fact that only 1.3% of technicians are female. They speak with Debbie and Lisa from Rudy Luther Toyota.
As one of the GMs in the Luther organization, Debbie talks about their corporate training center and program for training techs for all of their dealership brands. This program includes a weekly stipend, free tuition, up to a $4,000 tool scholarship, and job placement. There is currently a waiting list to get in!
While not every dealership can offer this size and scale of training, we discuss what can be done at a smaller level.
Click here for the Luther Tech Training Center website: https://www.lutherauto.com/technical-training-center/
Lisa tells us what it is like to be a female technician at Rudy Luther Toyota, and we can learn some great things from her experience and how much culture matters.
We mention Patrice Banks, owner, and creator of Girls Auto Clinic, in our discussion. Here is a link to her website: https://www.girlsautoclinic.com/
Get in touch with Debbie Tufts here: https://www.linkedin.com/in/debbie-tufts-50468210b/
Contact us at: team@getinherlane.com.
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Nov 18, 2022
How to Get More Females in the Parts Department with Special Guest: Kaylee Felio
Visit us at ๐ https://www.getinherlane.com/
Follow us on Intagram: @getinherlane
Subscribe โ on Apple and please leave us a review!! https://podcasts.apple.com/us/podcast/get-in-her-lane/id1613043129
We are now on the Tok! @getinherlane
Only 6% of Parts Managers are women. How do we increase this number? We need to start rethinking these positions so they can evolve from their traditional stereotype and begin to attract a more diverse applicant pool.
Join Kat & Shan as they speak with Kaylee Felio from Parts Edge. She is breaking barriers as a woman working in Parts. She shares her advice and suggestions about how we can take a fresh look at this business area currently underrepresented by women.
Kaylee also has her own podcast: "The Parts Girl Podcast".
Find it here: https://www.partsedge.com/the-parts-girl-podcast/
Kaylee can be reached on LinkedIn here: https://www.linkedin.com/in/gotopartsgirl/
Kaylee is also an expert in Subway sandwiches. This is the "proper order of veggies for a Subway sandwich":
Spinach (if you want that lol)
Lettuce
Tomato
Pickle
Onion
Bell pepper
Olive
Banana pepper
Jalapeรฑo
Oil & Vinegar
Salt & Pepper
Oregano
And any other sauce you like.
We love this, Kaylee, thank you!!
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Oct 3, 2022
What Companies Need to Know to Retain New Moms
Calling all companies, organizations, and dealerships! This episode is key to better understanding what new moms experience during their "return to work." How much time do you spend thinking about this?
๐ What you do or don't do can make or break your retention of new moms!!
Shan & Kat are on a break for this one, but Jamie, the producer, hosts this episode with her two co-workers, Jen and Eva, both working moms.
This episode was inspired by a CADIA (Center for Automotive Diversity & Inclusion Academy) Webinar, which featured Stephanie Boms and Della Leapman, co-founders of Nestl Space.
* Over 3 million women have left the workforce in the last year (CBS News)
* Of those still left in the labor force, 1 in 4 women are now considering leaving the workplace or downshifting their careers (McKinsey / Lean In Women 2020 Report)
* The female workforce has already dropped below 47% - the lowest levels since 1988 (National Womenโs Law Center)
Jamie, Eva, and Jen share their return to work experiences and what companies can do to "do better". It's just good business. It saves on recruiting costs, training costs, and downtime due to employee transition and helps eliminate the risk to employee morale.
Get in Her Lane provides credit to Stephanie Boms, Stephanie@nestl-space.com, and Della Leapman, Della@nestl-space.com, for the material that inspired this episode.
And to CADIA:
https://www.automotivediversity.org/ for the platform that supports this great content.
If your organization needs help with lactation space or "return to work" ideas, feel free to reach out to:
https://www.nestl-space.com/
We also mentioned, Mamava, private lactation pods. They can be found at:
https://www.mamava.com/
Article about Fowler Automotive: "How One Car Dealership Steered the Way to Gender Inclusivity":
https://www.mamava.com/why-buy-blog/car-dealership-steers-way-to-gender-inclusivity
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Sep 1, 2022
The Subi Series Part 2: Finding Your Voice
Visit us at ๐ www.getinherlane.com
Follow us on Instagram: @getinherlane
Part 2! ๐ช When did you last find your voice? This voice lives in your heart โค and mind and leads you to self-discovery. It is the surest way to build connections and lets you live your truth. When you share your voice, you become a valuable asset to your managers, colleagues, and community. You also become a leader.
In this invigorating Part 2 episode, Kat & Shan continue to speak with Subi Ghosh from Stream Companies. She talks about her journey in finding her voice and offers advice on how others can do the same. We learn that finding and using our voice is ever-evolving. It takes courage, confidence, and the willingness to continue to learn.
Women who ignore or lose their voices can struggle to achieve their goals. Conversations and decisions need to have a balance, which contributes to innovation and the greater good.
Check out this episode for inspiration and ideas for finding and using your voice. It's bigger and stronger than you think.
Subi also provides excellent suggestions for the leadership teams of dealerships and dealer groups to connect with their people to build a culture where employees want to stick around for the long term.
Subi is extremely generous with her advice, time, and passion. Check it out where she volunteers herself to connect with anyone who is looking for assistance. She is truly an inspiration.
Subi can be reached on Linked in: https://www.linkedin.com/in/subighosh/
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Aug 4, 2022
The Subi Series Part 1: Prepare to be Inspired - A fresh take on Mentorship, Leadership and creating Dealership Advocates with Subi Ghosh
Visit us at ๐ www.getinherlane.com
Follow us on Instagram: @getinherlane
Kat & Shan speak with Subi Ghosh from Stream Companies. Subi is the EVP of Strategic Partnerships and one of the founding board members of Women in Automotive. Subi was recently appointed to a significant role in WOCAN: Women of Color Automotive Network. https://www.wocautonetwork.com/
Subi is such an inspiration that we needed to have two parts! She is passionate about moving the automotive industry forward by actively participating, challenging, and educating dealers on elevating culture, consumer experience, and internal processes and procedures.
Part 1 dives into Subi's story of starting out in a dealership, and then she shares her perspective on mentorship, leadership, and creating dealership advocates. Producer Jamie joins Kat & Shan at the end for a debrief.
Part 2 will be all about how Subi found her voice. Her mission is to help new groups of women find their voices and change the face of the auto industry.
We couldn't be more excited to interview Subi! Subi can be reached on Linked in: https://www.linkedin.com/in/subighosh/
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Jul 5, 2022
Why your dealership should be on TikTok & Multicultural Advertising from industry expert, Kim Wagner
Visit us at ๐ www.getinherlane.com
Follow us on Instagram: @getinherlane
Kat and Shan chat with industry expert, Kim Wagner, about recent advertising trends, why your dealership should be using the social media platform, TikTok, and how it can reach female and multicultural consumers.
Tune in for some fascinating stats on TikTok usage and how to use it to build brand awareness and affinity.
Shannon also discusses her obsession with Rock Tumbling. If anyone wants to sponsor a rock tumbler for Shannon, check out this link for some great options:
๐ https://www.livescience.com/best-rock-tumblers
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Jun 27, 2022
Bonus: Celebrating PRIDE, How to form an ERG, Drive With Pride/Walser Automotive Group
We are celebrating PRIDE month this June with a special Bonus Episode!!
Shannon and Jamie chat with Dayna Landgrebe from Walser Automotive Group. Dayna is the Director of Diversity, Engagement & Foundation at Walser Automotive Group, and she shares what their organization does to support its LGBTQIA+ team members.
Walser has an Employee Resource Group called "Drive With Pride" and she explains what it is all about.
Is your dealership or organization doing this? If not, Dayna also gives some great advice and inspiration about where to start and what you can do to support your employees without it costing a lot of money.
Dayna can be contacted on LinkedIn:
https://www.linkedin.com/in/daynalandgrebe/
The link to Walser's "Drive With Pride" ERG:
https://www.walser.com/about-us/Drive-With-Pride/
For all Get In Her Lane episodes and show notes, be sure sure to go to our website at:
https://www.getinherlane.com/
Follow us on Instagram at @getinherlane
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May 30, 2022
Terry Adams - Hireology: How Your Organization Can Incorporate DE&I
Visit us at ๐ https://www.getinherlane.com/
Follow us on Intagram: @getinherlane
Subscribe โ on Apple: https://podcasts.apple.com/us/podcast/get-in-her-lane/id1613043129
Terry Adams is the VP of People at Hireology and a Diversity, Equity, and Inclusion (DE&I) expert. Learn about how Terry's role is really about working for the people in her organization vs. being an HR executive, and how to incorporate DE&I into dealerships๐ (or any organization) and make it a priority!
Terry chats with Shannon and Kathleen about *Four Key Actions* you can take to start working on this now. You can also find them here:
https://hireology.com/blog/tips-for-diversity-equity-inclusion-at-dealerships/
Want more info on how to compete with the Gig Economy?? Check this out:
https://hireology.com/blog/the-rise-of-gig-economy-work-and-how-to-compete/
Additional Resources:
Havard Project Implicit Test: Take this quiz to quickly measure and uncover unconscious bias you may not even be aware of!!
httโฆ
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May 2, 2022
"Your Employees Are Your Brand"
Kathleen and Shannon speak with Sandra about her experiences working in many different positions in automotive retail. They dive into Culture, what it means to be part of a team (versus just being on a team), and how to attract more women to this great industry since there are so many opportunities. Finally, they talk about the perfect dealership snack.
Maslow's Hierarchy of Needs:
https://www.simplypsychology.org/maslow.html#:~:text=There%20are%20five%20levels%20in,esteem%2C%20and%20self%2Dactualization.
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Apr 4, 2022
Why So Few?
Kat and Shannon start digging into the Deloitte "Women at the Wheel" study. Eric Stahl from Fort's Toyota of Pekin joins the gals to discuss hiring and retaining women in his department.
file:///C:/Users/100497/Downloads/us-women-at-the-wheel-2020-executive-summary-final.pdf
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Mar 6, 2022
Introducing: Get in Her Lane
Introducing: Get in Her Lane! Teaser Trailer for the female-led podcast inspiring a more inclusive culture for women and diversity who work in and around automotive.
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