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The UX Coach
A show about careers in digital design and research featuring guests from across the globe sharing their experience of personal development in digital design and transformation.
Oct 12, 2023
Now you’re using a thicker Sharpie
In this episode, I am talking to Pete Winchester. Pete and I have known each other for quite some time now. And he recently posted about his experience of taking on a Design MBA or the D.MBA, I was really curious to know what that was, and how it might differ from an MBA that you might have heard of people, Six Sigma, and all the rest of our business speakers talking about what benefit there might be in designers learning more about business. We got together at the beginning of September, things were chaotic and busy for both of us. It was really great to be able to carve out a bit of time one day to sit down and talk about that. And also to sort of pick into some of the career decisions that Pete has made within the last 10 years as somebody who has gone from being a individual contributor in UX, moving into leadership and management roles with varying sizes of teams, then going back to being an individual contributor, before finding himself where he is now as Head of Design
Jun 29, 2023
How to dig into the why?
In this episode, Erica Johansson shares how she went from being a journalist with a love of music to the first content designer, a little known startup called Amazon, and has blazed the trail for content strategy working with big tech, including Microsoft and slack. We talk about the role of content in design, and the differences between content design, strategy, marketing and UX design, what the role of a Content Designer is how design research differs from UX research, and how you can get into content design and research today. Let's kick off with a little potted history.
May 29, 2023
And you may ask yourself, how did I get here?
May 9, 2023
Is your head in the clock or Cloud
Oct 24, 2022
Where are the companies that support your development?
Sep 12, 2022
UX Bootcamps, your results may vary
This time around I am speaking to Tom Bird. Tom and I met a few years ago, and this actually the second time I’ve interviewed him for the show. We first tried this the week before the UK closed its borders and shut the country down for COVID-19. After some time away I wanted to revisit the topics of design education, and see how Tom’s feelings on Bootcamps for UX had changed, if at all, and to hear Tom share what it was like to join a company the week before the world caught fire, the impact that had on his employee experience, and his recent move into a product design role for a remote first company.
Jul 21, 2022
Make yourself an action plan
Our return to The UX Coach Podcast features an interview with Learning Experience Designer Fiona MacNeill. We talk about what the design industry can learn from education and visa versa, how to align professional development with business goals and the value of finding a community to lurk in. https://twitter.com/fmacneill
Apr 23, 2022
The UX Coach Season 3 trailer
It's back! Season 3 of The UX Coach Podcast is returning Spring 2022 along with some other news from theuxcoach.com. Listen in for info on how to be a guest on the show and our debut course launching on the site.
Dec 6, 2021
How I became an AI feasability investigator (Rebroadcast)
In this episode I am really happy to be in conversation with Caroline Jarrett. Caroline has been an important voice in digital design for many years. Her mantra fix-the-forms is what lies behind her timeless book Forms that Work, designing web forms for usability, and her forthcoming book on survey design I am sure will become a go-to for years to come. --- I wanted to hear about Caroline’s diverse career, her thoughts on design leadership, management and career progression, as well as the state of education and what challenges lie ahead for people coming into digital design in 2020. This was a really deep dive and so this episode is a little longer than usual, I hope you agree with me that it was well worth it.
Dec 6, 2021
How do you find the right company for you? (Rebroadcast)
In this episode I am in conversation with Vanessa Colina, founder of UX Backstage, a series of online courses for designers that aim to help develop the necessary skills to find your next job. --- Vanessa has some great advice for hiring managers of all kinds about what they can be doing to improve the quality of the candidates they attract and being honest about what they need, and how UX Backstage launched in order to support designers looking to move out of junior or mid-weight positions into organisations that will help you develop skills and spaces for the future. https://uxbackstage.com/
Dec 6, 2021
It works best when things are a little blurry (Rebroadcast)
In this episode I am in conversation with Jo O’Keefe, Lead User Researcher with the Care Quality Commission in England.
Dec 6, 2021
If you want to know others you have to know yourself (Rebroadcast)
This week I’m talking to Anna Kincses, head of research for Why? a Hungarian design agency.
1 hr 2 min
Dec 3, 2021
With great power comes great responsibility (Rebroadcast)
In this our final episode, I’m in conversation with Dylan Wilbanks. Dylan has been part of the digital design community since the mid-90s, a frequent writer Dylan was present a lot in the speaker circuit but in recent years has chosen to step down to make way for new voices, something he is greatly passionate about supporting. Thank you for joining me here on the debut season of The UX Coach podcast. In this our final episode, I’m in conversation with Dylan Wilbanks. Dylan has been part of the digital design community since the mid-90s, a frequent writer Dylan was present a lot in the speaker circuit but in recent years has chosen to step down to make way for new voices, something he is greatly passionate about supporting. I reached out to Dylan after he made a comment that he had reluctantly accepted his first job as a Manager. For someone who has been driving change, and leading design for almost 20 years I was fascinated to find out where this statement came from. We covered…
Dec 3, 2021
What makes a good user researcher (Rebroadcast)
In this episode I met with Mark Branigan, head of research at Hippo Digital a digital service design consultancy from the UK to talk about his career to-date, what it’s like being responsible for the hearts and minds of future generations and how a move into civil service opened his eyes to the amazing world of user research. Welcome to The UX Coach podcast, I’m Andy Parker and this is the show where we explore careers in digital design. You made it! This is our debut episode and boy have we learnt a lot already. Not as easy as you think stitching this together you know. In this episode I met with Mark Branigan, head of research at Hippo Digital a digital service design consultancy from the UK to talk about his career to-date, what it’s like being responsible for the hearts and minds of future generations and how a move into civil service opened his eyes to the amazing world of user research. We also discuss whether there really is such a thing as a mid-weight designer. For…
Nov 27, 2021
Is joining a startup right for you (Rebroadcast)
In this episode I’m in conversation with Miles Reiter. Miles is both UX Designer and Product Manager at Bolstra, a Saas business that has developed a customer success management platform based out of Indianapolis in the United States of America. --- In this episode I’m in conversation with Miles Reiter. Miles is both UX Designer and Product Manager at Bolstra, a Saas business that has developed a customer success management platform based out of Indianapolis in the United States of America. We got deep into what it is like being the first hire in a startup, and more than that, how to tell if you’re geared up for the baptism of fire that comes with joining a startup straight out of school. Miles tells us about his degree in infomatics and its potential for creating great digital products, we discuss our favourite reads of 2018 and other ways to seek advice and develop your skills when you are the design-team of one.
1 hr 3 min
Nov 27, 2021
Should I stay or should I go? (Rebroadcast)
This is a rebroadcast of The UX Coach with guest Tom Walker
Nov 27, 2021
Why don't we practice design every day? (Rebroadcast)
In this episode I’m in conversation with Bradley Orego is a User Researcher, Experience Designer, Entrepreneur, and Professional Dancer currently located in Brooklyn. --- In this episode I’m in conversation with Bradley Orego a User Researcher, Experience Designer, Entrepreneur, and Professional Dancer currently located in Brooklyn. We talk about the parallels in the digital product industry and creative arts, how the education sector is struggling to develop the career paths of Gen-Z and I ask how you continue to develop your own skills once you reach a senior level of experience. * [https://www.1010data.com/](https://www.1010data.com/) * [https://bradorego.com/](https://bradorego.com/) * [https://medium.com/performing-design](https://medium.com/performing-design) * [Google Machine Learning Course](https://developers.google.com/machine-learning/crash-course/)
1 hr 4 min
Nov 27, 2021
Measuring progression (Rebroadcast)
In this episode I’m in conversation with Johnny Burch, founder of Progression app a new product to help design managers and team leaders that aims to Stop spreadsheet-wrangling, text-wordsmithing and ladder-shuffling when it comes to supporting team growth. --- In this episode I’m in conversation with Johnny Burch, founder of Progression app a new product to help design managers and team leaders that aims to Stop spreadsheet-wrangling, text-wordsmithing and ladder-shuffling when it comes to supporting team growth. Johnny’s experiences as a design manager at Deliveroo, one of the world’s fastest growing startups in the gig-economy gave him insight into the murky world of team management and career development that resulted in progression which is now in Alpha. We discuss how better tools for design leadership and management may be able to address and improve the current inequalities and balances in the design industry and his long-term dreams for how Progression could contribu…
1 hr 12 min
Nov 18, 2021
Make your work fit around your life (Rebroadcast)
In this episode I’m in conversation with Hugo Jenkins, owner of The 25th Company, a user experience and product design consultancy from Melbourne Australia. --- In this episode I’m in conversation with Hugo Jenkins, owner of The 25th Company, a user experience and product design consultancy from Melbourne Australia Hugo and his wife also run Things For Kids, A childrens' activity directory born from their own experiences of becoming parents and the struggles with wellbeing and the all important work-life balance. We discuss overcoming the fears of leaving tradition employed life and going out on your own as a contractor or starting your own business, the connections between musicians, designers and the by-gone era of myspace skinning.
Nov 18, 2021
Is anything really new anymore? (Rebroadcast)
In this episode I am in conversation with Tom Kerwin, Product Design Lead at Qubit, a personalisation platform where Tom has recently begun developing a UX research team. --- We talk about how Tom’s background in psychology and computer engineering lead him to user experience design, and the new skills required to be a design leader. Tom has a great view on the types of Manager there is, and how that relates to coaching and being a mentor. Links * [Progression.FYI]([https://www.progression.fyi/]) * [http://www.tomkerwin.com/](http://www.tomkerwin.com/) * [https://twitter.com/uxdesigntom](https://twitter.com/uxdesigntom) * [So you want to break into UX but don't know where to start](https://uxdesign.cc/so-you-want-to-break-into-ux-but-you-dont-know-where-to-start-8ae95567f7e0) * [Why content needs to get into the sea](https://medium.com/@CorissaNunn/why-content-needs-to-get-in-the-sea-74e2fce63e13) * [Icarus Paradox Exceptional Companies Downfall](https://www.amazon.co.uk/Icarus-Par…