In this episode of Sourcing Guru, Steve Rudderham, Head of Global Business Services at AkzoNobel delves into the challenges and their potential solutions for the GBS sector:

• Talent- hiring, training, retaining, is the key challenge for the industry.
• Adapting to the pace of change through agility- Hiring and empowering people across all levels in the organisation.
• Selling Automation internally in bite sized chunks to ease skeptics into acceptance.

Rudderham discloses how suppliers can elevate to becoming trusted partners by sharing their wealth of experience and bringing benchmarking and innovation.

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