S01E08 The Honor People's Voices Episode
Play • 45 min

Check-In Question:

  • Would there be more or fewer people leaving their jobs (divorces)  if people could read each other's minds? 

Big Ideas:

  • The importance of candor in organizations
  • How we do candor matters
  • The culture of candor matters - sometimes labeled a non-team player if point out mistakes
  • Safety as it relates to communication styles - direct/indirect
  • Our own relationship to threat and how it relates to psychological safety
  • Two people can be on the same team, and one can feel safe and another not
  • The company needs people to feel psychological safe
  • How we receive candor matters
  • The stories we create about our sense of safety, versus the reality of our safety
  • Our personal agency when it comes to being safe at work
  • Rules of engagement for our candor for both the giver and receiver
  • Scaffolding to our candor - meeting people where they are
  • Balance candor with empathy
  • Having the conflict about the issues, NOT the people
  • Bridge the connection and the work together 
  • Not just what we do, but how we do it
  • Is how we treat each other more important than what we do? 
  • Seeing our employees as not just rational beings, but emotional beings as well
  • It's not about balance, but counterbalance. Yes/And rather than Either/Or
  • Do our ideas about our company belong to us or our company? 
  • Interplay between voice and silence within an organization
  • Silence as a sign of psychological safety - hearing people think in silence, space between contributions shows listening
  • Having a seat at the table doesn't mean having a voice
  • Collective intelligence - equal time of speaking is one of the factors
  • Increasing psychological safety also increases collective intelligence
  • Psychological safety as an outcome, there is no formula
  • Honoring people's voices without forcing their voices


Resources Mentioned:

  • 'The Fearless Organization' by Amy Edmondson
  • 'Principles' by Ray Dalio
  • Google's Project Aristotle


More episodes
Search
Clear search
Close search
Google apps
Main menu