Mar 19, 2021
In Search of Shopping Convenience— Ugochi Owo
Play • 31 min

This week, the SphereCast team interviews Ugochi Owo, CEO of Flindel — a platform that is making consumer returns as easy as ordering a pizza from your phone. Flindel’s “Automated Returns Machine” allows tenants to return purchases from hundreds of retailers to a single apartment drop box. While the platform specifics are currently unreleased, Flindel boasts an advisory board of founders and executives from some of the world’s most well-known tech unicorns, publications, and venture capital groups.

Ugochi’s story is one of finding a market gap, inspired by her own shopping displeasure. In a world of retail convenience, no one yet seems to have “cracked the code” on returns, and a negative experience drove Owo to find a solution. On the podcast, she details the incredible story of how her company was born, shares what went into her platform’s proof of concept, discusses how she stays healthy and productive as a CEO, and so much more. 


Noteworthy Quotes:

"Believe in yourself; be bullish on yourself... Sometimes you need to remind yourself of who you are to be in a positive mind-frame to kill your meetings or gain that partnership. It all starts with confidence."

"I used to work in 'sprints' and work for 2 days straight... I realized this was not healthy... Then I became that person who is focused on being the most optimal person I can be, energy-wise, and I'm more productive."

"We're pretty optimistic about technology's ability to create — to make something out of nothing and create magic."

"As an entrepreneur, you have to be very fluid and be married to the core idea of your business — not be married to the 'ideal picture.'"

"You never know who is willing to help you unless you ask. People aren't really that mean and scary in real life."

"We look for people who can give our company unfair advantages."

"Depending on what kind of business you have, it's okay to put out the crappiest version of your product. But if you're a B2B business, there's a certain level of 'togetherness' that you have to have as a company... Make sure you present yourself as polished to other businesses."

"We wanted to create a Jetsons-like experience, where things can happen instantly at the consumer's doorstep."


Bullet List of Resources – 

Ugochi Owo



More episodes
Clear search
Close search
Google apps
Main menu