The DNA of Work
The DNA of Work
May 16, 2023
Why you need the workplace management framework
Play • 27 min

Organizations are finding it increasingly difficult to attract and retain the right skills and talent – in the face of rising employee expectations and fierce competition. Under these conditions, the experience people have at work is critical – leaving this to chance is foolish and wastes an enormous opportunity to ensure people have what they need to deliver for your organization.

Delivering the best workplace experiences requires you to carefully manage the workplace (whether that’s an office, or people’s homes). The Workplace Management Framework provides a structure for the development and assessment of best practice in the management of the workplace. And there is now a training course (available through IFMA) to help workplace professionals learn what they need to know and how to implement these best practices.   

Here's a quick overview of the topics in this episode:

  • Defining the experience of work (05:40)
  • The creation of the workplace management framework (12:25)
  • Discovering the “how to” aspects of the training program (18:14)
  • Designing for change (21:31)


AWA Host: Karen Plum


  • Andrew Mawson, Founder & MD, AWA
  • Brad Taylor, Director of Consulting, AWA
  • Lucy Jeynes, Managing Director, Larch Consulting

 AWA Guest details: 



AWA contact: Andrew Mawson 

AWA Institute contact: Natalia Savitcaia

Music: Licensed by Soundstripe – Lone Canyon

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