How NHS Digital Retains Staff & Puts Wellbeing First with Heads of Internal Comms, Helen Hartley & Penny Richards #S2E3
Play • 45 min

It’s often been said that two heads are better than one - so consider the collaboration between Penny Richards & Helen Hartley in their joint role as Head of Internal Communications at NHS Digital as an exhibition of the key role that effective communication plays in any organisation. 

Naturally for NHS Digital, wellbeing is a priority for those working on the frontlines, in the back end, and everywhere in between. In this episode of Work Happy, we discover how Penny & Helen are measuring engagement, and using persona analysis to ensure their comms strategies combat an industry-wide focus on talent retention.

This episode covers

  • NHS Digital’s unique challenges with attracting and retaining talent
  • Measuring engagement and persona analysis
  • Internal comms’ involvement in shaping work and wellbeing within a hybrid model
  • Maintaining boundaries between work and personal time, particularly considering Penny & Helen’s job-share setup
  • What it means to Work Happy at NHS Digital

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