How Comms Can Evolve Culture with UCL’s Head of Employee Experience, Kate Faxen - #6
Play • 46 min

Communications strategy in a world-renowned educational institution is a tall order, and for UCL’s Head of Employee Experience Kate Faxen, keeping the best interests of its staff at heart is essential as we come back to the workplace.

Giving Alex a look at how the “Belong” programme and data from regular staff feedback is guiding the decisions that UCL are making, Kate joins us for episode 6 of ‘Work Happy’ to break down their evolving mix of channels, how senior staff sponsorship can usher in cultural shifts, and the inspiring values that are regularly reminded to UCL by an unusual source - a centuries-old philosopher’s dead body...!

This episode covers

  • How UCL are helping their staff come back to work safely and confidently
  • The overlap between communication strategies and cultural change
  • Using data to really connect with the issues affecting colleagues
  • Tweaking the channels used to maximise reach and engagement

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