Arts and Culture
More from Google
Get the Android app
Get the iOS app
Jeff Burkhart (Barfly columnist and author of the book Twenty Years Behind Bars) discusses topic germaine to the service business with co host Kevin Blum (Community Manager for Yelp!)
Sep 4, 2020
Season 2: Episode 16: Talking home cooking with Joanne Weir
Jeff and Kevin welcome James Beard award winning chef and food educator Joanne Weir to talk about the joys of cooking at home, pandemic or no pandemic
Aug 7, 2020
Season 2: Episode 15: Talking "The Gay Gourmet" with David Landis
The origins and motivations of David Landis, the Gay Gourmet, plus some inescapable pandemic talk
Jul 5, 2020
Season 2: Episode 14: Joanne Weir
Discussing Covid and Copita with Joanne Weir: award winning chef, cookbook author and restaurateur
Jun 17, 2020
Season 2: Episode 13: Pride Month, Hospitality and the Gay Gourmet during the era of coronavirus
Discussing how the coronavirus is affecting Pride Month in the Hospitality Industry with David Landis aka The Gay Gourmet
Jun 2, 2020
Season 2: Episode 12: restaurant reboots in age of Coronavirus with Shah Bahreyni
Talking restaraunt reboots in age of Coronavirus with Shah Bahreyni, Managing Partner of the Boca Restaraunt Group
May 18, 2020
Season 2: Episode 11: Opening post covid 19 with Sean Saylor
Discussing some of the ins and outs of restaraunt reopening post covid 19 with Sean Saylor
Apr 3, 2020
Season 2: Episode 10: From the front of the house to the front lines with Covid 19
Pam Colon, former bartender and current Respiratory Therapist, shares her thoughts and experiences from on the front lines with the Coronavirus
Mar 24, 2020
Season 2: Episode 9: Sheltering in place with King Floyd's bitters
Biambu Garrett of King Floyd's bitters in Novato gives his take on bitters and cocktails
Feb 28, 2020
Season 2: Episode 8: Rhum, mixology and cocktails with Tristan Mermin
Tristan Mermin on eco positive rhum, the past and present of mixology, and cocktails
Jan 31, 2020
Season 2: Episode 7: What works and what doesn't with Felicia and Luigi Petrone
Discussing what works and what doesn't in the restaurant industry with D'Angelo's Luigi Petrone and Felicia Ferguson
Jan 17, 2020
Season 2: Episode 6: Talking change with Tanya Henry
Talking about change with the Pacific Sun's Tanya Henry in both the restaraunt world and the reporting world.
Dec 23, 2019
Season 2: Episode 5: talking restaurant reboots with Jason Sims
Discussing rebooting a restaurant with Bungalow 44's Jason Sims
Dec 6, 2019
Season 2: Episode 4: Restaurant marketing with Joan Simon
The do's and don'ts of restaurant start ups with Joan Simon of Full Plate Consulting
Nov 22, 2019
Season 2: Episode 3: Juggling three restaurants in one maket with Ged Robertson
Ged Robertson gives his take on owning three restaurants in one market: Bootjack Woodfired Pizza, Shoreline Coffee Shop and the new Watershed
Nov 6, 2019
Season 2, Episode 2: Changing of the guard at Piazza D'Angelo
Discussing taking over the family business with Felicia Ferguson and Luigi Petrone, the second generation of family ownership at Piazza D'Angelo.
Oct 10, 2019
Season 2, Episode 1: Pet Peeves; Service dogs in the service industry with Jason Sims
Jeff and Kevin welcome Jason Sims, Bungalow 44 General Manager to talk about service dogs, both real and imagined in the service industry
Sep 10, 2019
Barfly Podcast Episode 22: Minding your business' internet footprint with Gabe Bryant
If you don't mind your internet presence, somebody else will.
Aug 7, 2019
Barfly Podcast Episode 21: Pros and cons with Annette and Gerner Andresen of Lighthouse
Discussing the good and the bad of the restaurant business with Lighthouse owners Annette and Gerner Andresen
Jun 27, 2019
Barfly Podcast Season Two Promo
Barfly Podcast Season Two coming soon, complete with new guests, new topics and new music
Jun 21, 2019
Barfly Podcast Episode 20: Times a changing with Peter Schumacher
Celebrity chefs, new food critics and changing times in the restaurant business
May 22, 2019
Barfly Podcast Episode 19: Free Wine
Talking free wine with Tiburon Wine's Jerry Horn
May 7, 2019
Barfly Podcast Episode 18: The Lighthouse story
Kevin and Jeff discuss the Lighthouse restaurant journey with Annette and Gerner Andresen.
Apr 23, 2019
Barfly Podcast Episode 17: Peter Schumacher
Kevin and Jeff welcome Peter Schumacher (managing partner of Playa, Bungalow 44 and Buckeye Roadhouse) to discuss some of the in's and out's of tip pooling in light of some new changes to the law.
Apr 9, 2019
Barfly Podcast Episode 16: Hanson Distillery
On their first field trip, Kevin and Jeff travel to Hanson Distillery in Sonoma. Meeting with Brandon and Alanna Hanson they discus organic vodka, the new tasting facility in Sonoma, as well as the new tasting room in Sausalito and an upcoming Hanson whiskey.
Feb 27, 2019
Barfly Podcast Episode 15: Controlling your own narrative with Diana Haven
Kevin and Jeff discuss the importance of controlling the narrative about your bar/restaurant on social media with Ellipses PR's Diana Haven before someone else does
Jan 15, 2019
Barfly Podcast Episode 14: The effect of Influencers with Diana Haven
Ellipses' PR's Diana Haven discusses the rise and effect of internet and social media influencers on the bar and restaurant industry
Nov 30, 2018
Barfly Podcast Episode 13: The Challenge of the Customer with Gabe Bryant
Customers are both the boon and the bane of the industry. This episode we discuss some those challenges with Gabe Bryant owner/operator of Archive Bar and Kitchen in SF.
Oct 26, 2018
Barfly Podcast Episode Twelve: Discussing Politics at the Bar with Jerry Horn
Election Day is coming up. In the bar business, the three big no-no's for discussion have always been: religion, sex, and politics. This episode we ignore that axiom and discuss the last one.
Sep 30, 2018
Barfly Podcast Episode Eleven: A slipping of professionalism? with Gabe Bryant
Part 2 of the difficulties of hiring in the service industry. Are we seeing a slippage of professionalism? Jeff and Kevin discuss the issue with Gabe Bryant of Archive Bar and Kitchen in SF.
Sep 11, 2018
Barfly Podcast Episode Ten: The Difficulties of Employing People in the Bay Area Service Industry with Gabe Bryant
Jeff, Kevin and Gabe Bryant (owner/operator of Archive Bar and Kitchen in SF) discuss some of the in's and out's of hiring people in an employment environment where rents and the cost of living are going through the roof.
Aug 24, 2018
Barfly Podcast Episode Nine: Dealing with Problem Customers, with Sean Saylor
Customers are the backbone of the service industry, but what happens when a customer becomes too much of a problem?
Aug 10, 2018
Barfly Podcast Episode Eight: Is the Customer Always Right? with Sean Saylor
Jeff and Kevin, along with chef/owner of Saylor's Restaurant and Bar in Sausalito, discuss the most over used statement in the restaurant business.
Jul 27, 2018
Barfly Podcast Episode Seven: Reading and Responding to a Yelp Review
Yelp Community Manager Kevin Blum and author/columnist Jeff Burkhart discuss how best to read and respond to Yelp reviews.
Jun 29, 2018
Barfly Podcast Episode Six: Writing a Yelp Review
The who, what, why, and how of writing Yelp reviews. Yelp Community Manager Kevin Blum gives us the low down on all of it.
Jun 6, 2018
Barfly Podcast Episode Five: Buyer Beware
Kevin and Jeff discuss Caveat Emptor (buyer beware). What to watch out for in the service business, from the casual upsell (the service side) to the half a glass ripoff (the customer side). Learn how not to get taken from both sides of the equation.
May 23, 2018
Barfly Podcast Episode Four: Trendy Terminolgy
Farm to table, grain to glass, local, sustainable, organic, do any of these term mean anything? Kevin and Jeff discuss the terms that do, and the terms that do not. Education is key, an idea that is often the exact opposite of being trendy. Listen in and agree or disagree.
May 9, 2018
Barfly Podcast Episode Three: Tipping
Kevin and Jeff discuss the ins and outs of tipping in the restaurant business, from both the service side and the customer side
Apr 25, 2018
Barfly Podcast Episode Two: Food Allergies
Recently Gourmet Magazine conducted a poll of food service workers and surprisingly, people who fake food allergies was the second biggest peeve in the service industry! This week Kevin and Jeff discuss that, plus what to do if you really do have allergies and how to handle the situation if you are on the service side.
Apr 10, 2018
Barfly Podcast Episode One: Pet Peeves
Author/columnist/bartender Jeff Burkhart and Yelp! Community Manager Kevin Blum discuss pet peeves in the service industry from the customer side and the service side.