Culinary Mastery and World-Class Hospitality with Jill & Jack Stein, The Seafood Restaurant #6
Play • 51 min

The rise in popularity of culinary TV personalities has promoted some of the most successful chefs into ‘rockstars’ - we all know Nigella, Gordon, Jamie and Gino on a first name basis. What separates Rick Stein’s family brand apart, however, is the attention to detail in their hospitality. 

Founder and Co-Owner of The Seafood Restaurant in Padstow, Jill Stein, and Chef Director Jack Stein are a mother-son team whose skill set spans the interior decoration to invite people in, and first class cuisine that rewards those who visit.

We hear from the duo on how they’ve upheld the reputation of a highly successful and well respected brand, the trust that forms the backbone of their ‘rock band’-like hospitality team, and holding family members to the same standards as the rest of the company.

This episode covers:

  • Balancing the focus between hospitality and culinary excellence
  • Allowing the next generation to enter the business on their own terms
  • The dynamic working with siblings
  • How they treat family like any other employee in the business
  • Similarities between hospitality and a performance

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