Improve Healthcare
Dr. Rich Greenhill
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Improve Healthcare is an independent educational podcast focusing on delivery system improvement. It's key themes are "Policies, Processes, & Patients. Featured guests share national and international perspectives on a range of topics that impact the healthcare delivery continuum - both inside and outside of health facilities including public health, health education, and systems-thinking.
Available episodes
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Mar 13, 2023
Advancing Movement Science and AI w/ the Movement Doctor, Phil Wagner MD
Dr. Phil Wagner is founder-CEO of Sparta Science, a physician and a strength coach whose own athletic career as a football and rugby player was cut short by a series of avoidable training injuries. Dr. Wagner’s commitment to data-driven coaching and athlete development began as a strength coach for U.C. Berkeley and UCLA and as a professional rugby coach in New Zealand and Australia.
Frustrated by the lack of evidence-based approaches to athletic performance and injury prevention within professional sports, Phil received his medical degree from USC focused on biomechanics. Phil’s passion for protecting athlete health and longevity through injury resilience coupled with his medically-oriented human performance mindset inspired him to found Sparta Science, a movement technology and data science company focused on improving musculoskeletal health.
During Phil's time as a college athlete and strength and conditioning coach at UC, Berkeley, he became frustrated with the lack of evidence-based approaches to performance injury. This experience inspired Phil to blend machine learning with practitioner expertise to generate data that helps us better understand the complex human body.
Learn More https://spartascience.com/
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Mar 6, 2023
Reducing Physician Burnout Though Point of Care Ultrasound w/ Arun Nagdev, MD
Dr. Nagdev is Exo’s Senior Director of Clinical Education. Separate from his capacity with Exo, he also serves as the Director of Emergency Ultrasound at Highland Hospital as well as a Clinical Associate Professor of Emergency Medicine at University of California, San Francisco (UCSF). In his previous academic position, Dr. Nagdev started the point-of-care ultrasound (POCUS) program and fellowship at Brown University.
Dr. Nagdev is a highly respected international POCUS researcher and educator. He has been a thought leader throughout his career, publishing more than 90 peer-reviewed papers on various aspects of POCUS including pain management, cardiac arrest and volume resuscitation. His work led to recognition and national awards at both the American College of Emergency Medicine (ACEP) and Society for Academic Emergency Medicine (SAEM).
Learn More at Exo
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Feb 28, 2023
Advancing Co-Production in Healthcare w/ Dartmouth Researchers - Eugene Nelson, PhD & Glyn Elwyn, MD
*Eugene Nelson* is a professor of community and family medicine at The Geisel School of Medicine at Dartmouth and The Dartmouth Institute for Health Policy and Clinical Practice. He serves as the director of Population Health and Measurement at The Dartmouth Institute and leads a program on new models to advance the coproduction of health care. Nelson is a national leader in health care improvement and the development and application of measures of quality, system performance, health outcomes, value, and patient perceptions. His current work is focused on using patient-centered registries to develop learning health systems capable of coproducing improved health care and innovative science. He leads a Dartmouth team that is conducting national proof of concept demonstration programs for several chronic disease populations including cystic fibrosis, inflammatory bowel disease (IBD), and rheumatology. In the early 1990’s, Nelson and his colleagues at Dartmouth began developing clinical microsystem thinking. His work developing the “clinical value compass” and “whole system measures” to assess health care system performance has made him a well-recognized quality and value measurement expert.
He is the recipient of The Joint Commission’s Ernest A. Codman award for his work on outcomes measurement in health care. Nelson has been a pioneer in bringing modern quality improvement thinking into the mainstream of health care; he helped launch the Institute for Healthcare Improvement and served as a founding board member. He has authored over 150 publications and is an author of two recent books: Quality by Design: A Clinical Microsystems Approach and Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence. He received an AB from Dartmouth College, an MPH from Yale University, and a DSc from Harvard University..
*Glyn Elwyn*, is the director of the Institute’s Patient Engagement program. He has assembled an international interdisciplinary team, The Preference Laboratory, examining the implementation of shared decision making into clinical settings, using innovative tools and measures, such as CollaboRATE, a patient experience measure of shared decision making and Observer OPTION, for use on recorded data. Members of the team have led the development of Option Grids™ patient decision aids, tools designed to support collaboration between clinicians and patients.
He holds chair appointments at the Scientific Institute for Quality of Healthcare, University Nijmegen Medical Centre, Netherlands, the Cochrane Institute for Primary Care and Public Health, Cardiff University, and at University College London. He is the lead editor of Shared decision making: Evidence Based Patient Choice, Oxford University Press, 3rd edition, 2016.
Learn more about The Dartmouth Institute Coproduction Laboratory
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Feb 27, 2023
Innovations in Long-Covid and Chronic Disease Management w/ JupiterDX CEO Alex Bahram
Alex Bahram is the co-founder and CEO of JupiterDX, a health data analytics and engagement platform that helps patients suffering from chronic illnesses manage their care and find effective treatments. Using wearables like apple watch and Fitbit to monitor vital signs and activity levels, JupiterDX's app assists patients with energy and symptom management. JupiterDX is currently focused on helping patients with Long COVID.
Prior to co-founding JupiterDX, Alex was the sixth employee at SummerBio, a high throughput COVID testing startup. While there, he helped manage their hardware supply chain and helped the company grow to over 100 employees and the largest COVID tester in California.
He is currently on hiatus from his studies at Northwestern University to focus on growing JupiterDX.
Learn More at JupiterDX
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Feb 24, 2023
Healthcare Workforce Innovation w/Grapefruit CEO and Founder Eric Alvarez
Eric Alvarez is the CEO and Founder of Grapefruit Health, a company that is creating a brand new workforce to help meet the significant shortage of healthcare workers today.
Prior to this adventure, he has held multiple positions within the healthcare industry. Most recently Eric was the COO of a healthcare technology startup called Fibroblast, which was acquired by the EMR giant Cerner Corporation in 2020. In this role, he oversaw product, development, human resources, finance, general company operations, and was active in all major sales cycles.
Before joining Fibroblast, Eric was a hospital administrator at the University of Chicago Medicine and Northwestern Medicine. In these roles, he led large clinical and nonclinical teams mostly in specialty services that included the services lines of Cardiovascular surgery, Urology, and Ophthalmology. These roles have provided Eric with a deep understanding of how health systems function as a business and what their systemic challenges are.
Eric earned his Masters in Healthcare Administration from Rush University, a top 5 program, and his Bachelors in Aviation Management from Southern Illinois University, a top 10 program. Prior to college, he served in the United States Air Force during Iraqi Freedom. Most recently, Eric was named a top 100 Rising LatinX founders, Distinguished Alumni of the Year from Rush, and took a board seat at Southern Illinois University’s College of Health and Human Sciences.
Learn more Grapefruit Health
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Feb 23, 2023
Being Bold in Advancing a Global Agenda for Nursing w/Sigma Nursing President Dr. Ken Dion
Kenneth Dion, PhD, MSN, MBA, RN, RCSI, FAAN, Sigma President, is a 40-year veteran of the health care industry. He is a nurse entrepreneur, inventor, and scholar.
In 1999, Dr. Dion founded Decision Critical, Inc., an information systems company, to meet the education, compliance, and competency development needs of health care organizations. In 2012, Decision Critical was acquired by HealthStream, Inc., where Dr. Dion served as vice president and chief of nursing informatics until 2014.
Dr. Dion joined Johns Hopkins School of Nursing in 2018 as the Inaugural Dean for Business Innovation and Strategic Relationships. His responsibilities included bringing nursing innovations to market, implementing emerging technologies, and providing strategic guidance to the organization.
Dr. Dion earned his bachelor’s degree in nursing at the University of Central Florida and his MBA, MSN, and PhD in nursing systems at the University of Texas at Austin.
Learn more at SigmaNursing
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Jan 25, 2023
Streamlining Tasks in Health Administration w/Madaket Health CEO - Eric Demers
Eric Demers is the CEO of Madaket Health. He believes we can transform healthcare delivery through the power of data and interoperability. With more than 25 years of global healthcare experience, Eric has built and scaled leading technology and service companies, from early stage to Fortune 100. He is highly sought-after for speaking and consulting on international health, having advised global entities and governments on critical issues facing healthcare. A growth-minded leader, Eric has founded three companies and exited two. Eric previously served in strategy-focused executive roles at IBM, Accreon, MEDecision and Orion Health. He is a graduate of Brandeis University and The George Washington University School of Medicine and Health Sciences.
Madaket Health accelerates healthcare administration with seamless integrations and a fully connected platform that ensures healthcare organizations run smarter, faster, and more efficiently. With Madaket, providers, payers, and intermediaries uncover provider data analytics and insights, saving more than $500 million in the process. The company’s platform automates 90% of burdensome and error-prone administrative tasks, streamlining provider credentialing, licensing, and verification processes, boosting staff productivity 10-20X while reducing processing times by up to 50%. Learn how Madaket targets billions of dollars in healthcare administrative waste by simplifying provider data management, revenue cycle, and exchange processes at madakethealth.com.
Learn more about Madaket Health
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Jan 23, 2023
Implementing Health Equity with Inovcares CEO - Mohamed Kamara
Mohamed is the founder and CEO of InovCares Connected Comprehensive Healthcare, LLC.He was inspired to develop InovCares following the tragic loss of both his sister and his aunt to pregnancy hemorrhage & preeclampsia. Previously, Mohamed was the Director of Operations for the Russell Innovation Center for Entrepreneurs. During his time at the center, he supported150 minority-led businesses from idea to growth stage and headed the center's nonprofit financial statement preparation, budgeting, billing, and receivables, building operations, and maintenance. Mohamed has served as Entrepreneur-in-Residence for Goodie Nation - a nonprofit supporting 350 impact-driven founders with connections, access to capital, and customers. He also held positions as Chief Financial Officer for Wellness Healthcare Clinic - a comprehensive behavioral health and addiction medicine clinic supporting underserved patients impacted by opioids. Mohamed is also the host and producer for The Empowered Patient Podcast sponsored by InovCares, where he connects with healthcare providers, payor executives, and other healthcare leaders. He has held several roles as Program Leader for Startup Leadership Program, Manager of FP&A for National Fire Sprinkler Association, Senior Financial Analyst for TSYS, Senior Valuation Analyst for Rea & Association, and Senior Financial Analyst for AirNet Systems, Staff for Ernst & Young. Mohamed holds an MBA in Finance from Mount Vernon Nazarene University, where he served on the Alumni Association council board. He received his BSBA in Economics & Accounting with a minor in Political Science. He served as President of the Accounting Association and founded a nonprofit - Voice of Africa, that connects high school students to college campus mentors. He has been featured by Forbes, Google, Google Play, Android, Axios, Washington Post, Politico, Protocol, Medscape Education, Becker's Healthcare, AfroWellness Magazine, and other news outlets for his work with InovCares.
Learn More about InovCares
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Jan 4, 2023
Communicating for Greater Patient Understanding with Digitalis Medical CEO - David Sanchez, RN
David Sanchez is the Founder and CEO of Digitalis Medical and Miracle Recovery. On one hand, David is helping healthcare brands build their profits and visibility through digital marketing. Through Miracle Recovery, he works to save lives from addiction. From being a nurse in the ER, to scaling his own addiction treatment center from 0 to 7 figures – David is committed to making a huge impact on communities, while also driving huge results for companies.
Learn more about Digitalis Medical
Learn more about Miracle Recovery
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Dec 20, 2022
Clinical Workflow Optimization w/EvidenceCare Chief Medical Officer - Brian Fengler, MD
Dr. Brian Fengler is the Co-Founder and Chief Medical Officer of EvidenceCare (recently named as an Inc. 5000 Fastest-Growing Company), a company that provides a clinical decision support system (CDSS) that’s uniquely integrated with the Electronic Health Record (EHR) to optimize clinician workflows.
Dr. Fengler authored a treatment protocol for Pulmonary Embolisms when he was a resident at The University of Virginia. Despite being an expert in the field, he encountered a challenge while treating a 36-week pregnant patient suffering from a massive pulmonary embolism. Like 80% of healthcare decisions, he had to make a snap decision based on a quick internet search. Even though he was able to save both the mother and the unborn baby, he realized there was a gap in evidence-based information available to providers when they need it the most.
Looking to fill the gap in 2014, Brian founded EvidenceCare with Co-Founder, Jim Jamieson, to create software that would help physicians make better decisions for their patients and hospital. Before EvidenceCare, he was an Assistant Professor of Emergency Medicine at St Thomas Midtown and Rutherford Hospitals, one of the Founding Physicians and Managing Partners of Physicians Urgent Care, and a partner-owner of the Middle Tennessee Emergency Partners physician group. Dr. Fengler is now revolutionizing decision support at the bedside by providing what clinicians need to give better, evidence-based care.
Today, our incredible guest speaker will share more about his journey starting a healthcare tech company, EHR innovation, optimizing clinical workflows, and how the healthcare system can and should be improved.
Learn more about https://evidence.care/
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Nov 10, 2022
Power of Artificial Intelligence to Improve Dental Practice w/ VideaHealth CEO - Florian Hillen
Mr. Hillen is the founder and CEO of VideaHealth, a Massachusetts of Technology spinout and leading dental-AI company working with leading DSOs, insurers, and other companies in the dental industry. Previously, he conducted research at the intersection of engineering and social science at MIT’s Institute for Data, Systems and Society and at Harvard Business School. He also worked for McKinsey & Company and founded Ninu, a digital healthtech startup. He holds two master’s degrees from MIT in computer science and technology policy and a bachelor’s in management and technology. He completed the first German State exam in medicine, as well.
Learn more at VideaHealth
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Nov 2, 2022
Scaling Care Delivery through Technology-enhanced Telehealth Platforms w/Mend CEO Matt Mcbride
Matt McBride is the CEO and Co-Founder of Mend — an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations scale their practice and care for more patients. An experienced entrepreneur, he co-founded Mend in 2015 with his three best friends to revolutionize healthcare delivery.
From a young age Matt developed an interest in technology, and throughout his career
has combined this passion with his expertise in business and leading teams to improve the patient experience. Having seen digitalization transform industries, he recognized the need for healthcare organizations to harness software to increase access to care – transitioning away from a heavy reliance on phones and paper.
At Mend, Matt is focused on using the power of telemedicine, A.I. reminders, digital forms and more to make it easier for patients and providers to communicate. With deep experience in healthcare tech companies – including OneOncology and Varian Medical Syste…
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Oct 31, 2022
Perspectives in Patient Safety w/ Peter Lachman, MD - Royal College of Physicians of Ireland
Peter Lachman M.D. MPH. M.B.B.Ch., FRCPCH, FCP (SA), FRCPI was Chief Executive Officer of the International Society for Quality in Healthcare (ISQua) from 1st May 2016 to 30th April 2021. He has great experience as a clinician and leader in quality improvement and patient safety. He led the transformation of ISQua to be one of the leading global organisations in quality, safety and person centred care.
Dr Lachman was a Health Foundation Quality Improvement Fellow at IHI in 2005-2006 and developed the quality improvement programme at Great Ormond Street Hospital where he was the Deputy Medical Director with the lead for Patient Safety. He was also a Consultant Paediatrician at the Royal Free Hospital in London specialising in the challenge of long term conditions for children. Dr Lachman has been the National Clinical Lead for SAFE, a Heath Foundation funded RCPCH programme which aims to improve situation awareness in clinical teams across England.
Currently, he is Lead Faculty Qualit…
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Oct 13, 2022
Importance of Medical-Surgical Nursing in Safe Care Delivery w/ AMSN CEO Dr. Terri Hinkley
Dr. Hinkley was hired by the Academy of Medical-Surgical Nurses (AMSN) and the Medical-Surgical Nursing Certification Board (MSNCB) in August 2017. She has over 32 years in acute care nursing in the healthcare setting. She has ten years of association management leadership experience, having held executive positions in both individual membership associations and certification boards. The Academy AMSN, under her leadership, earned an association industry award for a suite of COVID-19 resources designed specifically for med-surg nurses and employers and was recognized by the association industry as “one of 100 healthcare associations that will save the world”.
Hinkley’s industry experience and education allow her to contribute tangible expertise in board governance, innovation, competency frameworks, education development, and board governance but also deep knowledge of the future of work and learning, and the strategies needed to lead professional membership-based and certificati…
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Oct 4, 2022
Quality Healthcare on Both Sides of the Stethoscope w/ Rob Oliver
Rob Oliver is passionate about helping medical professionals improve the quality of healthcare they deliver. He has been educating the medical community personally and professionally for almost 30 years as a self-advocate, speaker and podcaster. He hosts the record-setting podcast “Perspectives on Healthcare” and is an award-winning International Keynote speaker. Audiences around the world gain insight into quality healthcare from both the patient and the professional perspective and, most importantly, take away practical action steps for delivering high quality healthcare.
Learn more at Rob Oliver
Check out the Podcast - Perspectives on Healthcare
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Oct 3, 2022
Inside Scoop on Leadership, COVID, and other topics w/ e7 Health CEO, Dr. Jonathan Baktari, MD
Dr. Jonathan Baktari, MD is the CEO at both e7 Health and US Drug Test Centers and the host of Baktari MD. e7 health is a preventative health and wellness company that has been called the “the Uber of preventive medicine” and was named the Best Technology Company in the Healthcare Space in 2019. US Drug Test Centers is a nationwide network of over 20,000 testing centers in the US and is revolutionizing drug and alcohol testing across the nation. Both of these groundbreaking technology companies were born out of a combination of Dr. Baktari’s expertise as a doctor, medical director and educator and his over 20 years of clinical, administrative and entrepreneurial experience. A former triple board-certified physician with specialties in internal medicine, pulmonary and critical care medicine, being a healthcare CEO is only the latest chapter in Dr. Baktari’s life mission to help others by making integrative preventative medicine available to everyone. Dr. Baktari has always belie…
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Sep 20, 2022
Interoperability & Data Quality w/ Arrive Health CEO - Kyle Kiser
Kyle Kiser is Chief Executive Officer at Arrive Health, the industry leader in delivering data-driven insights to the point of care. In this role, he focuses on helping providers and care teams improve patient access, affordability, and outcomes while reducing administrative burden. By partnering with health systems, health plans, IT vendors, and pharmacy benefit managers, Arrive Health is driving data transparency and better patient care nationwide.
Since 2013, Kyle has helped grow the company from a vision to a reality, and he has been at the forefront of some of the most transformational initiatives in healthcare. In particular, he has focused on projects that lower the cost of care, improve health outcomes, and enable informed decision-making at the point of care.
His focus on interoperability has allowed partners to improve provider workflows and millions of patientsʼ lives.
Kyle has helped develop incentive strategies for some of the countryʼs most innovative employers and l…
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Sep 19, 2022
Democratizing Diagnostic Testing for Preventable Diseases w/MainzBiomed CEO Guido Baechler
Guido Baechler is CEO and Director at Mainz Biomed (NASDAQ: MYNZ) a leading developer of market-ready molecular genetic diagnostic solutions for life-threatening conditions. The Company's flagship product is ColoAlert, an accurate, non-invasive, and easy-to-use early detection test for colorectal cancer.
Guido has 30 years of global experience leading public & private life sciences companies having held senior executive roles at Singulex and SummerBio, and at Roche, where he led Roche Molecular’s global program management.
Learn more @MainzBiomed
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Sep 14, 2022
Intelligent Facilities Design Planning in Healthcare w/ Enstoa CEO Jordan Cram
For over 20 years Jordan Cram has advised organizations to spend more strategically on improving operations in the built environment. He has successfully created digital transformation visions and delivery teams for leading clients worldwide in healthcare, oil and gas, power and utilities, engineering and construction, public infrastructure, education, and real estate. The organizational benefits realized have been substantial. One New York City hospital has documented over $20 million in realized savings in operating and capital expenditures. Jordan has worked in the Middle East, China, South Korea, Europe, North America, Australia, and India. He is from Colorado and is now based in Miami.
Learn more at Enstoa
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Sep 12, 2022
Innovations in Eye Care to Expand Access for Vulnerable Populations w/ Lexitas CEO George Magrath, MD
Dr. George Magrath is CEO and a board-certified Ophthalmologist. He has worked in the clinical research industry for 5 years. George worked previously worked at Hovione, LLC Edison Investment Research Limited Medical University of South Carolina prior to joining Lexitas in August 2020. He received a Bachelor of Science in biological chemistry from Clemson University and his medical degree from the Medical University of South Carolina. He then stayed on at the Medical University of South Carolina to complete an internship in General Surgery and a residency in Ophthalmology. Finally, he completed a fellowship in ocular oncology at Wills Eye Hospital in Philadelphia. Upon completion of fellowship he returned to the Medical University where he served as the Chief of the University’s Ocular Trauma Service. He has 24 peer reviewed publications and has presented at multiple national and regional conferences. In addition to his medical degree he holds an MBA from The Citadel and a Masters in…
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Aug 31, 2022
Ask2BSure - Preventing Meningitis B with the J.A.M.I.E Group
Jamie Schanbaum was a University of Texas student when she contracted meningitis in 2008. After two days in the hospital, Jamie was diagnosed with meningitis, and given only a twenty percent chance of survival. Jamie ultimately was faced with the difficult decision to amputate her lower legs and all fingers.
Today, Jamie is a passionate advocate for vaccination for meningitis. In 2009, then-Texas Governor Rick Perry signed the Jamie Schanbaum Act, mandating meningitis vaccination for college students. With her mother, Jamie founded the J.A.M.I.E. Group (Joint Advocacy of Meningococcal Information & Education), supporting continued work toward meningitis prevention.
In addition to her advocacy, Jamie is an accomplished cyclist, having competed with the U.S. Paralympic Cycling Team. Jamie works in sales and currently lives with her husband, Chris, and their dog, Billie Jean, in Austin, Texas.
* *Dr. Iriny Salib who is a vaccines researcher and educator, works at GSK as a Field Medical…
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Aug 26, 2022
Technology & Primary Care Telehealth Innovation w/ Octiva CEO Cody Hall
Cody Hall is the Founder and CEO of Octiva Healthcare. Cody has a diverse background in military, technology, and healthcare making him capable of leading organizations and teams effectively. Cody led customer service and Human Resource teams from early-stage startups to industry-leading tech giants, creating benchmark customer experiences and employee journeys for teams, large and small.
Following his time with larger organizations, he set off to impact innovative companies, starting and assisting multiple startups in developing world-class teams, customer experiences, and technology workflows.
After years in technology, Cody was recruited to join the Titanium Healthcare Team as the Chief Compliance Officer. Cody led the company’s cultural development, policy and refined the organization’s human capital management abilities. Cody’s time at Titanium inspired the creation of Octiva in 2020.
Learn more at Octiva Healthcare
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Aug 24, 2022
Scalable Chronic Care Management Services & Technology w/Engooden Health President and CEO - Thomas Ferry
Tom joined Engooden Health as President and CEO after two years as a member of the board. Prior to Engooden, for nearly 20 years Tom was CEO of Curaspan, a discharge planning technology company that he co-founded in 1999 and sold in 2016. Before Curaspan, Tom held multiple business development roles at American Hearing Centers, Thermo Electron Corporation, and Specialty Chemicals Business, a division of Monsanto.
Learn more at Engooden Health
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Aug 15, 2022
Healing the Healer: Recover, Renew, and Protect Yourself Against Nursing Burnout
Beth Cavenaugh, RN, BSN, CHPN, is a certified hospice and palliative care nurse. With over 25 years in internal medicine, short stay surgery, and both home and inpatient hospice, she understands firsthand that compassion in health care can be elusive.
In collaboration with Dr. Dominic Vachon, an expert in the science of compassion, and MJ Murray Vachon, a counselor with over 40 thousand hours of experience, Beth helps nurses develop, strengthen, and maintain compassion in their career.
Compassion, patient autonomy, and transparent communication are at the core of Beth’s care philosophy. Her first book, “*Some Light at the End: Your Bedside Guide for Peaceful Palliative and Hospice Care*” provides personal stories, tender candor, and a touch of humor to help terminal patients understand the dying process.
Beth is also a reiki master, a four-mile hiker, and a resistant tea drinker. Learn more at https://www.bethcavenaugh.com/
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Aug 9, 2022
Healthcare's MissingLogic: Addressing Burnout in Healthcare using the Polarity Intelligence Framework
In this episode Michelle Troseth and Dr. Tracy Christopherson share insights into their seminal work on addressing burnout in healthcare.
Michelle Troseth and Dr. Tracy Christopherson are co-founders of MissingLogic®. They help healthcare organizations and healthcare leaders combat burnout through the power of a framework driven approach founded on Polarity Intelligence™. The core of their work is leading healthcare organizations through transformational change that results in the best place to give and receive care, and for leaders to live their best lives both personally and professionally.
Learn more at MissingLogic®
Also have a listen to their fabulous podcast Healthcare's Missing Logic
Download the FREE resource The 3 Biggest Mistakes Healthcare Leaders Make When Trying To Achieve Work Life Balance
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Jun 16, 2022
Technology Advancements in Point of Care Ultrasound w/ Exo CEO Sandeep Akaraju & Physician Leader Dr. Joseph Minardi
In this episode, I sat down with a technology leader Sandeep Akkaraju and physician leader Joseph Minardi to discuss point of care diagnostic imaging.
Prior to founding Exo, Sandeep was Founder and President of Jyve Inc. (acquired by a major semiconductor corporation at an exit valuation of more than $60M). Previously, he was CEO of IntelliSense, a leading provider of micro-mechanical integrated circuits (MEMS) and nanotechnology-based software and solutions. Under his guidance, IntelliSense expanded its physical presence into China and India and its sales presence into 30+ countries. Sandeep helped the company rapidly grow from a startup to its eventual acquisition at a valuation of $750 million. In 2003, he led the re-acquisition of IntelliSense from Corning.
Sandeep holds a B.Tech from the Indian Institute of Technology, an M.S. from LSU and an M.B.A. from INSEAD, France.
Dr. Joseph Minardi a Professor and Director at West Virginia University’s Medicine Center for Point-of-Care…
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Jun 3, 2022
Unlocking the Value of Clinical Data w/Q-Centrix Innovators - Brian Foy & Sara Bienvenu
In this episode, I sat down with movers and shakers in Clinical Data Management!
Brian Foy, Chief Product Officer of Q-Centrix
Brian Foy joined Q-Centrix in 2014 to lead product development, by 2017 he led both the product and engineering teams. As Chief Product Officer, Foy led the development and launch of the only enterprise clinical data management software on the market. The Enterprise Clinical Data Management (eCDM™) combines technology and expertise to enable healthcare systems to capture, submit, and analyze clinical data from varying service lines throughout the hospital as an enterprise.
Prior to joining Q-Centrix, Foy has spent most of his career with strategic accountability for software applications in the health information technology (HIT) space. At TransUnion Healthcare and later, at Altegra Health, Foy led a Healthcare Analytics application through an acquisition while overseeing the addition of key quality reporting and care management features. At Blue Cross Blu…
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May 24, 2022
Men's Health and Resilience w/Life Coach Dennis Procopio
In this special episode, I sat down with Men's Health and Wellness Coach Dennis Procopio. He shares his history and some really insightful ideas and methods for wellness in a stressful world!
Dennis is the Founder of Man-UP Life Coaching and focuses on men's health in terms of mindfulness, building positive relationships, and working through mental health issues from trauma. Dennis says that “His single biggest passion in life is to help other men see the value in themselves and to achieve the success that has so often eluded them.” His 30 plus years of experience and approach of focusing on the root causes of his clients issues have help them achieve their goals and him achieve high success.
Learn more at https://www.manuplifecoaching.com/
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May 13, 2022
Innovations at the Intersection of Nutrition and Data Science w/Elo CEO - Ari Tulla
In this episode, we hear from Ari Tulla ; he is passionate about developing innovative solutions that improve peoples’ lives, and is a proponent of food as medicine.
Ari Tulla is a San Francisco-based entrepreneur and the co-founder & CEO of the smart nutrition service, Elo, whose mission is to transform food from the leading cause of disease to medicine. Ari is also an active angel investor and advisor with a portfolio of 40 startups, including Virta Health, Good Eggs, and Ōura. Previously, Ari was the CEO of Quest Analytics, the market leader in doctor data and network management. When not working or co-parenting his two young children with his wife, Ari spends his time on the steep cliffs, powdery slopes, and big cold waves that only Northern California can offer.
Ari has shared details as well as a promotion for Improve Healthcare podcast users in the U.S.
*Elo Free Biomarker test
*
How does it work? Go to https://www.elo.health/ and signup with code *IMPROVEHEALTHCARE *to st…
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May 11, 2022
The Broken Math in Healthcare w/Technology Pioneer - Sanjeev Agrawal, President & COO at LeanTaaS
Sanjeev serves as the President and Chief Operating Officer at LeanTaaS, the leading health care predictive analytics company based in Silicon Valley. LeanTaaS has an expanding customer base and is currently working with over 490 hospitals across 125 health systems with remarkable success. Sanjeev co-authored a book published by Forbes - "Better Healthcare Through Math", has been featured on CNBC, and has been named one of the top 100 entrepreneurs in Healthcare.
Before LeanTaaS, Sanjeev was Google’s first Head of Product Marketing, and led three successful startups - CEO at Aloqa (acquired by Motorola), VP Products & Marketing at TellMe Networks (acquired by Microsoft) and Founder & CEO at College feed (acquired by AfterCollege).
Sanjeev graduated with BS and MS degrees in Electrical Engineering and Computer Science from MIT. He started his career at McKinsey & Company and Cisco Systems before joining Google. Sanjeev has been named by Becker's Hospital Review as one of the top ent…
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May 10, 2022
Uses of Artificial Intelligence in Clinical Care Delivery w/ GYANT Chief Medical Officer - Dr. Justin Graham
Justin Graham, MD, MS, is a senior physician executive and digital health product innovator with over 25 years’ experience in medicine, infectious disease, informatics, electronic health records, and healthcare operations.
Since 2020 Dr. Graham has been the Chief Medical Officer at GYANT, a digital health start-up specializing in complex medical conversational AI. As CMO, Dr. Graham helps lead product strategy and oversees the development and management of the complex set of clinical triage algorithms that power GYANT’s virtual assistant.
Dr. Graham came to GYANT from the Artificial Intelligence business unit at Anthem, one of the nation’s leading health benefits and insurance companies. Previously, Dr. Graham spent 6 years as Chief Innovation Officer for Hearst Health, where he directed the Hearst Health Innovation Lab, a team of product strategists, developers and clinicians. There, he and his team developed innovation strategies for creating new technology and content-enable…
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May 4, 2022
Community-Based Improvement in the Dallas Metro Area w/ Parkland Health Plan COO, Andrew Shapiro
Great chat with a Dallas area safety leader Mr. Andrew Shapiro!
Andrew has more than 25 years of experience in leading the development and delivery of effective systems of care to meet customer needs in diverse markets. In his current role, he is responsible for managing non-clinical plan operations impacting members, community stakeholders, and participating providers. He oversees multiple functions and general business operations for Parkland Community Health Plan, including member and provider communications, claims, information system conversions, call center performance guarantees, appeals and grievances, state reporting, and provider network strategy.
"I got into healthcare to make a difference in the lives of others," he says. "Parkland Community Health Plan is in a great position to do just that as we grow our membership base and increase our outreach efforts in the counties we serve."
Andrew believes that a team approach is key to ensuring the success of PCHP. "It's vital t…
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May 2, 2022
Surgical Cost Reduction and Spend Management w/Kermit CEO Richard Palarea
Richard Palarea is the CEO of Kermit, a Baltimore-based healthcare cost reduction and spend management company bringing automation and insight to the high spend category of implantable medical devices within hospitals and health systems. Since it’s founding in 2011, Kermit has saved hospitals more than 200 million dollars and manages 40% of the implantable device spend transacting in Maryland.
Kermit has been recognized in multiple years as an Inc. 5000 company and by the Baltimore Business Journal as a Fast 50 company and a TOP Software Company ranked by local revenue, as well as SmartCEO's Future 50.
Kermit is the recipient of industry awards, including the Federation of American Hospitals' Heartbeat of Healthcare for its work as an innovative partner helping hospitals manage costs during a global pandemic.
Learn More About Kermit
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Apr 26, 2022
Sustainability in Quality Improvement w/Ms. Jacqui Stewart - CEO of COHSASA, South Africa
Jacqui Stewart is the Chief Executive Officer of The Council for Health Service Accreditation of Southern Africa NPC (COHSASA). She has worked in the public and private health care sectors in South Africa and England. Having qualified as a registered nurse in Cape Town she went on to specialise in Cardio-Thoracic nursing in London. She ran the Heart Transplant Unit at Harefield Hospital, Middlesex for five years.
From there she moved into a variety of managerial roles in quality, capital and service planning in the National Health Service. Between 1996 and 2002, she held director posts at the Family Health Services Authority (FHSA) in Kent and East Kent Health Authority, responsible for primary health care, service development and integration. She moved to a regional role and then became the Director of Career Development and Succession Planning at the national NHS Modernisation Agency, Leadership Centre.
Jacqui has a Master of Professional Studies, Health from Middlesex University,…
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Mar 22, 2022
Enhancing Patient Engagement & Safety w/ Engage Technologies Group Inc CEO - Michael Boerner
In this episode, I spoke to an innovator in Mobile Intelligence - Engage Technologies Group Inc - Founder and CEO - Michael Boerner. He is blazing a trail with some truly exciting technology to enhance operational workflows across industries and particularly in healthcare!
Michael Boerner is the Founder and CEO of Engage Technologies Group, Inc., and has over 25 years of experience founding and leading technology & media companies.
He is an entrepreneur responsible for innovating a number of short-form, video-based enterprise technologies enabling data-driven video personalization & mass constituent engagement.
Michael’s clients have included: Johnson & Johnson, CVS, Ford, Samsung and UnitedHealthcare, DePuy, Covidien, UPMC, St. Luke’s Health System, K12, Blue Cross Blue Shield MN and the Ken Blanchard Companies, to name a few.
He was appointed by the Governor of Idaho to the Governor’s Coordinating Council for Families and Children as well as served on the board of directors…
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Mar 16, 2022
Technology-Enabled Primary Care with Nice Healthcare CEO, Thompson Aderinkomi
Thought-provoking discussion on technology-enabled primary care with an innovator!
Thompson Aderinkomi is currently co-founder and Chief Executive Officer of Nice Healthcare a technology-enabled primary care clinic that delivers all care in the comfort of the patient’s home; contracting directly with small employers. Minnesota Governor Mark Dayton appointed Thompson to the inaugural board of directors for MNsure, the Minnesota Health Insurance Exchange in April 2013. Finally, in 2013 Thompson co-founded Healthcare.mn the Twin Cities premier organization for healthcare entrepreneurs, which has grown to over 2,000 members. From the University of Minnesota, Thompson has earned a B.S. in Economics, an M.S. in Statistics and an MBA from the Carlson School of Management. He has been married for 17 years and has two young sons.
https://www.nice.healthcare/
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Mar 15, 2022
Enhancing Patient Engagement and Physician Experience w/ Organizational Psychologist, Joshua Washington
In this episode, I sat down with a brilliant thinker in physician engagement, and patient experience to discuss strategic approaches to improve care!
Joshua Washington is President of Lee Malveaux - People Strategy and Solutions. As an organizational psychologist, Joshua has spent the last decade helping over 200 medical facilities with their people strategy and performance. He has also trained over 1000 executive leaders, notably developing a 1 to 1 physician coaching program helping medical groups reach top percentile nationally in patient experience.
With his engaging personality, Joshua is able to quickly connect with everyone he meets. His passion for people development shines through in his work, and serves as the foundation for his success.
Learn more about Joshua and the fantastic things he's doing at https://leemalveaux.com/
Check out his new book "The Mentality of Success"
- https://www.amazon.com/Mentality-Success-Activate-Dreams-Potential/dp/1957369078
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Feb 28, 2022
Screening for Preventable Cancers [Colo-rectal & Cervical] w/Dr. Theresa Byrd
Dr. Byrd, is Associate Dean and Chair of the Department of Public Health in the Graduate School of Biomedical Sciences at Texas Tech University Health Sciences Center. Dr. Byrd received a BSN from the University of Arizona and worked as a public health nurse for several years in the Tucson area before obtaining her Masters of Public Health from University of California Los Angeles.
She worked in Cd. Juarez, Chihuahua, Mexico for three years with Proyecto Verdad serving very marginalized populations with basic public health needs, and then went to Houston where she received a Dr.PH in Behavioral Sciences and Health Education from the University of Texas School of Public Health, where she worked as a faculty member at the El Paso Regional Campus for almost 20 years.
Dr. Byrd's research is focused on cancer prevention and screening, especially in the area of cervical and colorectal cancer. She led the development and testing of the AMIGAS program, an intervention to increase cervical ca…
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Feb 22, 2022
Special Episode - Advancing Interprofessional-Intergenerational Health Education w/ the Healthcare USA 10th Edition Author Team
In this special episode, I sit down with colleagues and the publisher of Healthcare USA, 10th edition. This particular text is publishing on March 4th 2022 and is designed for college course use in health administration, public health, nursing, and other health professions programs as well as business and public policy.
This new edition includes a diverse, intergenerational, and interprofessional team of professionals who share how their background and contributions add to Diversity, Equity, and Inclusion in Health Administration and Management Education. Educators, students, and readers glean insights into the new content and exciting perspective of these professionals with nearly 100 years of combined experience in healthcare delivery.
The author team in order are:
* James A. Johnson, PhD, MPA, MSc Medical Social Scientist and Professor, School of Health Sciences, Central Michigan University, and Visiting Professor for St. George's University, Grenada, West Indies
* Kimberly…
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Feb 22, 2022
Crypto CUREs Cancer w/ Jacob Beckley of the Beckley Foundation
In this episode, I sat down with healthcare philanthropist and innovator, Jacob Beckley. His work in the blockchain and crypto space is making a difference for families of children around the globe suffering with childhood cancers!
Jacob Beckley is the Founder of CURE Token, chairman of the board for the Beckley Foundation, and the Executive Vice President of Technology, Product and Innovation for Fusion92. Jacob is a philanthropist, senior level innovator and technologist, with twenty-five years of progressively responsible experience in the introduction, development, marketing, branding, new business pitches and development, management and support of mobile/wireless, web, integrated digital and traditional cross-channel campaigns and desktop products for a variety of large top brands.
CURE Token was started as a way to pivot the Foundations fundraising efforts during the pandemic and his efforts are doing a lot of good to end childhood cancer and support families. This approach all…
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Feb 7, 2022
Implementing Successful Pharma Brand Strategies Post-Covid
In this episode, I welcomed a successful pharma colleague from the United Kingdom - Ms. Janice MacLennan as we discuss ‘Implementing successful pharma brand strategies post-COVID’.
Janice MacLennan has more than 30 years of experience in the pharmaceutical industry helping pharma brands take new drugs and therapies to market, and ensuring successful sales strategies. She is the founder of an app called NMBLR, the first digital solution that enables global teams to create informed, coherent and aligned strategies.
Janice graduated and worked as a pharmacist in Cape Town, South Africa before moving to England and entering the world of pharmaceutical sales. Within her six months in this role at Beechams, she was promoted to Brand Manager. She has risen to the top of the industry and in 1991 founded St Clair - a brand strategy consultancy for life science businesses.
Following 30 years hands-on experience in the industry, in February 2022 is launching NMBLR.
Janice, lives in Hig…
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Feb 4, 2022
Unleashing the Potential of Primary care w/ U.K. Physician Quality Leader - Dr. Robert Varnam
In this episode Primary Care Innovator and Executive Coach from England, Dr. Robert Varnam shares his insights into what is needed to unleash greater potential in primary care.
Dr. Robert Varnam is a general practitioner (GP) in inner city Manchester, a strategist for change and a leadership coach. His background is in researching and leading quality improvement. Over the last decade, he has been a leader at the forefront of National Health Service, England policy for integrated care, primary care transformation and improvement leadership. Most recently he worked as national Director of Primary Care Improvement at NHS England and NHS Improvement. Currently he provides hands-on support to leaders, particularly in health care and community development. He remains passionate about supporting leaders and teams to improve what they do without working harder with interest both in small and large scale change.
A few of his noteworthy accomplishments include:
• Leadership across Mancheste…
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Jan 31, 2022
Lowering healthcare costs w/ Goodroot CEO Mike Waterbury, the 10th man in healthcare.
In this episode, Goodroot CEO Mike Waterbury shares his innovative approaches to medical and pharmacy cost transformation; living up to his title as the "10th Man in Healthcare"; He gives his insights into tackling medical debt as well as other hot topics!
Michael Waterbury is founder and Chief Executive Officer of Goodroot , a community of companies reinventing healthcare one system at a time.
For over 25 years Mike has studied the healthcare system from the inside out. He advanced from a financial role to an executive leadership role at Oxford Health Plans, and then Magellan Health Services. While at Magellan, Mike pioneered the integration of ICORE Healthcare, a company focused on solving specialty pharmacy challenges, and the development of a new medical pharmacy program.
Mike was inspired to become an entrepreneur and create a company that could change pharmacy rebates and formularies for the better. In 2015, he founded RemedyOne, which became the first Goodroot company. Now 6…
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Jan 21, 2022
Modern Healthcare Delivery, Deliverance, or Debacle w/ Michael Zema, M.D. CPE, CSSGB, FACP, FACC
In this episode, I had a great conversation with seasoned thought-leader and physician on healthcare delivery. Dr. Zema shares his wisdom from years of practice including insights for how to improve the care delivery system; as well as a preview of his exciting new book:
*“Modern Healthcare Delivery, Deliverance or Debacle – A Glimpse From the Inside Out.”*
Dr. Zema received his Medical Degree from Cornell University Medical College and completed his post-graduate Internal Medicine training at the North Shore University Hospital in Manhasset, Long Island, with subsequent Fellowships in Cardiology at that institution and The New York Hospital Cornell Medical Center in Manhattan, NY. He is a distinguished Fellow in the American College of Physicians, American College of Cardiology, American College of Chest Physicians and the American College of Clinical Pharmacology among others, and is a Certified Physician Executive of the American Association of Physician Leadership and a Six…
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Jan 20, 2022
Community Driven Artificial Intelligence in the Metaverse of Medical Data w/ Dexter Hadley, M.D. PhD
In this episode, I speak with a national thought-leader on community driven AI and the Metaverse with Dr. Hadley.
Dr. Hadley’s expertise is in translating big data into precision medicine and digital health. He earned his PhD in genomics and computational biology while at medical school at university of Pennsylvania and he trained in clinical pathology while in residency at Stanford University. His research generates, annotates, and ultimately reasons over large multi-modal data stores to develop clinical intelligence, identify novel biomarkers and potential therapeutics for disease.
His early work at the Center for Applied Genomics at The Children’s Hospital of Philadelphia resulted in a successful precision medicine clinical trial for ADHD (ClinicalTrials.gov Identifier: NCT02286817) for a first-in-class, non-stimulant neuromodulator to be targeted across the neuropsychiatric disease spectrum.
As an early principal investigator at the University of California San Francisco, his…
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Jan 18, 2022
Making Cough Count: Bringing Acoustic Epidemiology to the Clinic w/ Hyfe AI - Chief Medical Officer, Dr. Peter Small M.D.
In this episode, I spoke with a global leader in medical innovation. He shared his work around cough and innovation to help alleviate suffering for patients around the world. Hear his thoughts on a range of issues related to global health and innovation!
Dr. Peter Small is currently the Chief Medical Officer at Hyfe, pursuing his vision to make cough quantifiable and diagnostic. In the distant past he was a medical resident and chief medical resident at UCSF during the dawn of the HIV epidemic. He then moved to Stanford where he completed an Infectious Disease fellowship and spent about a decade on the faculty of Stanford’s Infectious Disease Division. During these years, he published pioneering molecular epidemiological papers that helped to shape the public health response to the resurgence of tuberculosis and seminal papers on mycobacterial genomics.
In 2002 he was one of the early employees of the Bill and Melinda Gates Foundation where he developed their tuberculosis strategy,…
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Oct 15, 2021
COVID-19 Hospital Preparedness and Lessons Learned with WHO Eastern Mediterranean Region (EMR) Leaders
In this episode, I spoke to two leaders in the World Health Organization Eastern Mediterranean Region (WHO EMR)on COVID-19 in terms of insights for preparedness, challenges and lessons learned among the vast and diverse countries of the area!
Dr. Hamid Ravaghi is currently working as Regional Advisor for Hospital Care and Management in WHO/ Eastern Mediterranean Regional Office, Cairo, Egypt. Hamid has a PhD degree in Health Policy and management from the University of York, UK. He is an Associate Professor of Health Policy and Management at the Iran University of Medical Sciences. He has worked as an international consultant in the area of hospital management in different countries. Before this, he has served as hospital director, policy maker, and advisor for 20 years. He has taught in various master's and PhD programs and senior continuous education courses and published more than 60 articles.
Merette Khalil, MPH is a multi-lingual health systems researcher, gender advocate, femin…
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Oct 4, 2021
Digesting Research in the Clinical Space: Evidence-Based Translation using Innovative Approaches
Katie Caspero, MS, OTR/L is the founder of OT Graphically where she uses infographics to helps researchers share their work, supports occupational therapists with staying up to date on evidence, and empowers clients to be more engaged in their care. Katie describes herself as an entrepreneur, pediatric occupational therapist (OT), research assistant, and knowledge translator.
Bio: Katie is currently completing her Advanced Practice Certificate in Implementation of Evidence in Clinical Practice at The University of Pittsburgh. She has been a research assistant for over 8 years and a clinical OT for 6 years and shares a passion for combining research and the real world of OT practice. Katie created OT Graphically in 2020 and had the idea growing three years prior. Katie's work focuses on taking complex topics and synthesizing them down into easy-to-understand visuals, especially of research articles. OT Graphically creates graphic designs, consults with researchers and universities, and…
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Sep 30, 2021
Reducing Obstetric Violence for Safe and Respectful Childbirth through the use of Birth Doulas
In commemoration of World Patient Safety Day 2021, I welcomed a special guest and colleague from Cairo Egypt Ms Merette Khalil to enlighten us about Doulas, Obstetric Violence and Respectful Birth!
*Merette Khalil, MScPH [she/her]* is a multi-lingual health systems researcher, gender and sexual reproductive health and rights advocate, feminist, doula, and birth educator, passionate about ensuring the right to health for all. Merette is specialist on obstetric violence with her Master of Science in Public Health from the KIT Royal Tropical Institute. She has published her research on obstetric violence in Egypt and the Region, in book chapters and peer-reviewed publications, most recently in the International Journal of Gynecology and Obstetrics. Merette is also the founder and CEO of YourEgyptianDoula, the first doula organization of its kind in Egypt and the Region working to educate, advocate, and empower expecting parents on their rights in childbirth to improve quality of respectf…
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Sep 24, 2021
Ending Youth Homelessness as a Health Determinant w/ LifeWorks in Austin Texas
I had the privilege speaking on an important social determinant of health - Youth Homelessness with Ms. Julianne Hanckel, Director of Communications and Marketing at Lifeworks!
Julianne leads a multi-million dollar fundraising and public awareness campaign to end youth homelessness in Austin. She is a proud graduate of Howard University in Washington D.C., using her skills, experience, and education to tell stories in a creative, compassionate, equitable, and appealing way. As a reporter, she earned multiple first-place journalism awards for her feature and breaking news stories. She has earned an official proclamation from the Mayor of Austin and have increased opportunities to inform policy and advocacy around youth homelessness in Austin and across the state of Texas.
Originally from Amherst, New Hampshire, she enjoys outdoor activities including: ocean swimming and seafood delicacies found in New England such as hot lobster and oysters.
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Sep 8, 2021
Critical Role of Healthcare Quality Professionals in Advancing Healthcare Quality, Safety and Value w/ NAHQ CEO Stephanie Mercado
In this episode, I sat down to talk to NAHQ CEO and Executive Director - Stephanie Mercado. We discuss their groundbreaking research on competencies for healthcare quality professionals! Check out the article as well as Stephanie's Editorial at the links below!
Stephanie Mercado is a leader in healthcare association management and advancing healthcare professions. Since her arrival to NAHQ in late 2013, Stephanie has increased NAHQ’s prominence and value in the healthcare quality space, with the introduction of industry-elevating initiatives such as the award-winning Healthcare Quality Competencies Framework and the National Healthcare Quality Summit. In partnership with NAHQ’s Board of Directors, volunteers and staff, Stephanie led the development of the profession’s first ever comprehensive Healthcare Quality Competency Framework, and the profession’s first ever Workforce Study, offering critical insights to workforce development opportunities for healthcare quality and safe…
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Aug 19, 2021
Equity Grounded Leadership and Behavioral Health w/CBHL CEO Holly Salazar
In this episode, I sat down with CEO Holly Salazar from The College for Behavioral Health Leadership (CBHL). We discuss an array of perspectives including the organizations efforts in the space of Equity Grounded Leadership and a new Fellow Program to build leadership competencies.
Holly Salazar, MPH, is the Chief Executive Officer of The College for Behavioral Health Leadership. An experienced systems leader, she engages with cross-sector leaders to form strong partnerships and create transformative change. Holly believes in the power of true collaboration and leveraging collective talents to solve problems.
Learn more about CBHL @ https://www.leaders4health.org/
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Aug 9, 2021
Practical Approach to Knowledge Translation with Health System Improvement Researchers in Australia
In this episode, I speak with 2 Australian Colleagues about a practical approach to knowledge translation in health administration!
*Associate Professor Kathy Eljiz *
Associate Professor Kathy Eljiz is a researcher, academic and mentor at the Australian Institute of Health Service Management (AIHSM), Tasmanian School of Business and Economics, University of Tasmania, Australia. Kathy coordinates the Master of Health Service Management (MHSM) degree for the AIHSM guiding health service management professionals in becoming more effective managers and leaders. This is through the critical assessment and application of evidence in the context of healthcare management practice.
Kathy’s teaching expertise and research interests are in the field of health system improvement. Kathy is undertaking empirical research in how the redevelopment of healthcare facilities can be used a vehicle for health system transformation. Kathy has overseen over 300 Masters translational research projects, a…
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Jul 27, 2021
Physician Leadership and Innovations in Medicine w/ 176th President of the American Medical Association
An honor to speak with Dr. Harmon, a national thought-leader in Medicine, Medical Education, and Innovation!
Gerald E. Harmon, MD, a family medicine specialist having practiced for more than 30 years in coastal South Carolina, became 176th president of the American Medical Association in June 2021. He was first elected to the AMA Board of Trustees in June 2013 and elected board chair in 2018. In addition, Dr. Harmon also served as the secretary of the AMA in 2016.
In South Carolina Dr. Harmon has held several leadership positions in the South Carolina Medical Association, including chairman of the board and president. Dr. Harmon serves as a clinical professor at two of South Carolina’s medical schools and is a member of the clinical faculty for the Tidelands Health Family Medicine residency program while regularly precepting physicians in training.
In his hometown, Dr. Harmon is an adviser to the board of trustees for his community health system and is vice president in a multispe…
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Jul 19, 2021
Ambulatory Patient Safety and Quality Improvement w/Dr. Sonali Desai, M.D.
Dr. Desai is an Associate Physician in the Division of Rheumatology, Inflammation, and Immunity at Brigham and Women’s Hospital and an Assistant Professor of Medicine at Harvard Medical School. In addition to her patient care and educational duties, she serves as Associate Chief Quality Officer at Brigham and Women’s Hospital.
She has served on national advisory committees with the National Quality Forum and serves as Deputy Editor for the International Journal for Quality In Healthcare – an Oxford University Press peer-reviewed publication.
Dr. Desai’s accolades include the Donabedian award for Quality and Safety in 2019 from the American Public Health Association, for her work in reducing diagnostic error through the ambulatory safety net programs. This work has been presented at several national conferences including the National Patient Safety Foundation, the Society for Diagnosis in Medicine and Vizient.
Dr. Desai is also and served as a Program Director (2015-2017) for…
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Jul 12, 2021
Connecting the Dots Between Rural and Urban Healthcare Delivery w/ Regional Chief Executive - Walt Cathey
Walt Cathey was recently named the Regional Chief Executive of Covenant Health. Covenant Health has served for more than 100 years as the only faith-based, comprehensive health network in the West Texas, eastern New Mexico region. Covenant’s network includes eight hospitals, more than 1,000 licensed beds, over 6,000 caregivers, nearly 100 primary care providers, and a medical staff of more than 600 physicians at its cornerstone facilities.
Mr. Cathey played a key role in expanding Covenant Medical Center’s outpatient services and launching new joint ventures in rehab and long-term care facilities. He was also instrumental in the acquisition of Grace Health System in 2018. He led the efforts in acquiring two free-standing emergency departments and he has been a leader in developing a continuum of care for our community and region. As the region’s largest health system, Mr. Cathey believes it is the role and mission of Covenant to provide the best possible care for every one of th…
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Jun 28, 2021
SoGO Series - Professional Culture in Improvement: Enhance professional inclusivity through cultural intelligence (CQ) capabilities
Welcome to the Improve Healthcare *SoGO *Series - Skills on the Go!
In this episode, I briefly share insights related to the role of professional cultural inclusivity in improvement. Many of us have heard of EQ and while it has great utility in creating a dynamic culture, more is needed. Have a listen to get some ideas about how you can approach enhancement of professional inclusivity through cultural intelligence (CQ) capabilities. I end with some questions/ideas for you to consider as you approach improvement activities.
Did you enjoy SoGO?
Leave your feedback in this short survey
* https://www.surveymonkey.com/r/JNH2Q62
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Jun 15, 2021
Perspectives on Sharing Global Best-Practices: Meet the Editors of the new IJCOMS
In this special episode, I sat down with my fellow Editor colleagues to discuss the new International Journal for Quality in Healthcare, Communications (IJCOMS) - its purpose, vision, and how it will advance best practices globally.
*Editor-In-Chief *- Dr. Emma Sacks, Consultant World Health Organization & Associate Faculty at Johns Hopkins University School of Public Health; International Health Department
*Deputy Editor *- Dr Patrick Palmieri, Director of Evidence Based Health - South America, A Joanna Briggs Institute affiliated group
*Deputy Editor* - Dr. Rich Greenhill, Assistant Program Director | Assistant Professor, Texas Tech University Health Sciences Center, School of Health Professions: Department of Healthcare Management and Leadership
IJQHC Communications is an open-access, peer-reviewed, international journal that publishes research related to quality and safety in health care, with a focus on implementation science, for a worldwide readership.
The journal publishes…
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Jun 7, 2021
Comparison of Healthcare Delivery and Policy in Canadian and Nigerian Healthcare
Dr. Oluwatosin Dotun-Olujinmi is a public health scientist with nearly 20 years of experience in public health administration, and research methodology for evidence to support programs and guide policy development. Her career experience in public health was acquired from Nigeria, United States of America, United Kingdom and Canada - equipping her with a robust international health experience.
Tosin serves as the senior consultant for IDEY Public Health Consulting INC., where she uses research to inform policy in low and lower-income countries, especially in Africa. Her interests in building health capacity in low and lower-income countries is reflected in her completed doctoral research: contextual factors in premature non-communicable diseases reduction in selected African countries within the sustainable development goals (SDGs) framework.
Concurrently, Tosin serves as a peer reviewer for low and lower-income countries content at the International Society for Quality in Health Care…
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Jun 1, 2021
Fireside Chat w/ the 38th Navy Surgeon General on the Shifting Tectonic Plates in Medicine
A special episode with renowned global leader *C. FORREST FAISON, III, M.D., Sc.D. (hon), FAAP Vice Admiral (ret.), Medical Corps, US Navy - 38th Surgeon General of the United States Navy*
Vice Admiral Forrest Faison is a native of Norfolk, Virginia and Cleveland, Ohio, receiving his baccalaureate degree from Wake Forest University. Faison earned his doctorate degree in medicine and surgery from the Uniformed Services University of the Health Sciences. He completed post-graduate training in general pediatrics at Naval Hospital San Diego and fellowship training in neurodevelopmental pediatrics at the University of Washington. Faison served as the 38th Surgeon General of the Navy from 2015 to 2019. As Surgeon General (CEO), he was responsible for all medical care to the Navy, Marine Corps, and eligible beneficiaries, leading a global team of 63,000 caring for 2.6 million patients in 128 worldwide medical centers, hospitals, clinics, and two 1000 bed hospital ships with an annual operat…
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May 23, 2021
Insights on Healthcare Administration Graduate Education and Quality
A great chat with Dr. Stanowski, President and CEO of CAHME! We discuss some of the great things he is working on as well as his perspectives on Healthcare Management Education.
Exciting news as CAHME will soon launch a podcast "Master Your Healthcare Career" with a target audience of students and early careerists to give them insights for success!
Dr. Anthony Stanowski is the President and CEO for the Commission on Accreditation of Healthcare Management Education (CAHME). Anthony guides the strategic vision and operations to ensure that CAHME meets its mission: to advance the quality of healthcare management education globally. 129 programs are CAHME-accredited.
Anthony held executive positions with a large academic health system, two community health systems, two global Fortune 200 companies, and a private healthcare technology firm. A frequent conference presenter, he co-authored “We Have A Match: My Journey through America’s Transplant System” detailing the challenges of…
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May 16, 2021
Clinical Informatics and COVID-19: Perspectives and Insights on Technology and the Care Continuum
A great discussion on clinical informatics and some of the nuggets of wisdom from the COVID-19 pandemic with Jennifer Leos.
Jennifer Leos MSN, RN-BC, PHN, CPHIMS is an experienced nurse leader in clinical informatics with more than 20 years of experience in healthcare. She has a diverse background in multiple care settings focused on strategy and development of programs as well as processes for health information technology (IT) initiatives. Her core competences include health IT procurement, implementation and maintenance, as well as optimizations.
She is a registered nurse (RN) with a Masters of Nursing Informatics. Her credentials include: Certified Public Health Nurse, Certified Professional in Information Management Systems through the Healthcare Information and Management Systems Society (HIMSS), Lean Six Sigma Black Belt Practitioner - Healthcare and IT. Jennifer is also an American Nurses Association (ANA) Certified Informatics Nurse.
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May 16, 2021
Addressing Maternal Health Inequities: Early Intervention Matters and it Works!
In this episode, I sat down with Veronda Durden of Any Baby Can and she shared insights as well as some of the great work her team is doing to make a difference around maternal health inequities in Central Texas!
In January 2018, Veronda Durden joined Any Baby Can in the capacity of President and Chief Executive Officer. She brings a wealth of experience from a career built upon improving the lives of Texans through work with governmental agencies, nonprofit organizations and the Texas Legislature.
Veronda is former Commissioner of the Texas Department of Assistive and Rehabilitative Services (DARS) where she provided leadership for a statewide staff responsible for ensuring Texans with disabilities and children with developmental delays pursue independent and productive lives. This mission is directly aligned with Any Baby Can’s, and speaks directly to Veronda’s heart.
Prior to DARS, Veronda served as the Assistant Commissioner for the Texas Department of Aging and Disability S…
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May 10, 2021
Exploring Global Public Health Initiatives in Africa: Insights on HIV/AIDS management in Nigeria
Great conversation with Dr. Udoete, a Nigerian-born physician and public health champion on insights in managing HIV/AIDS in Nigeria.
Iboro Udoete, MD is a trained and ECFMG certified physician and graduate learner in public health at Central Michigan University in Mount Pleasant, MI. She grew up in Nigeria and gained her medical degree from All Saints University, Dominica. Her experience in healthcare delivery includes Nigeria, Dominica, and the United States.
Dr Udoete is a global health enthusiast with a focused interest on HIV/AIDS care services, especially among resource-challenged and underserved communities. She currently works with the HIV surveillance department at the Michigan Department of Health and Human Services (MDHHS) to increase pre-exposure prophylaxis awareness, prescribing efforts, and promotion among at-risk HIV populations across the state.
She previously worked with a USAID funded Non-profit organization, FHI360 whose goal is to assist the Government of Nigeri…
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May 9, 2021
Healthcare Delivery in Africa: Insights and Perspectives from the Ghana Health System
In this episode, we will learn more about the Ghana Health System - its differences and similarities for comparison as well as insights with Dr. Elom Hillary Otchi.
Elom Hillary Otchi is the the Technical Director of the Africa Institute of Healthcare Quality, Safety, and Accreditation (AfiHQSA). He is an expert in quality, a Certified Health Surveyor (CHS), and Fellow of the International Society for Quality in Healthcare (FISQua). In Ghana he has held various roles including support for the National Patient Safety Policy.
Dr. Otchi holds a PhD from the University of Ghana, School of Public Health; a Masters Degree in Public Health (Kwame Nkrumah University of Science and Technology); Masters Degree Organizational Development (University of Cape Coast) and a Bachelors Degree in Public Administration from the Ghana Institute of Management and Public Administration.
http://www.afihqsa.com/Home/About
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May 3, 2021
Health Equity, Patient Safety, and Quality Improvement
A joy to speak with a national leader in health equity, Dr. Washington.
Recognized nationally for her leadership and work in health equity and stakeholder engagement, Dr. Knitasha V. Washington is the president and founder of ATW Health Solutions. She has dedicated a life-long commitment to service and building viable partnerships to raise the national standard of healthcare for quality, safety and health equity.
With more than 20 years of experience as a healthcare professional, she has gained international prominence for her successful leadership and collaborations with world health care systems, United States Government Agencies, community health advocacy groups, and government policy makers; helping them through some of their most complex structural and organizational challenges.
Serving primarily as a performance improvement consultant for more than half of her career, Dr. Washington has demonstrated a successful track record for improving safety-net hospitals, public health ca…
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Apr 25, 2021
Systems Thinking in Healthcare: Intersections in Healthcare Delivery and Public Health
In this episode, Dr. Johnson gives insights and nuggets for systems thinking in healthcare delivery.
James A. Johnson is a medical social scientist, global health analyst, and professor of health administration/international health at Central Michigan University (Mt. Pleasant, MI) and visiting professor in public health at St. George's University (Georgetown, Grenada). He was previously Chair of the Department of Health Administration and Policy at the Medical University of South Carolina (Charleston, SC).
Dr. Johnson teaches courses in health organization development, global health, systems thinking, and public health. His publications include over 100 journal articles and 19 books on a wide range of health care and organizational issues. Eighteen of his books are in the permanent collection of the National Library of Medicine. Additionally, he has served as editor of the Journal of Healthcare Management published by the American College of Healthcare Executives (ACHE); editor of th…
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Apr 25, 2021
Improving Healthcare: Social Determinants in Action
In this episode, Bella shares some exciting information about programs to help healthcare facilities and people with Social Determinants of Health at Aunt Bertha!
Bella Kirchner, MA is the Director of Research at Aunt Bertha, a Public Benefit Corporation located in Austin, Texas. She is a seasoned healthcare innovator with a proven history of leadership across many areas, including Social Determinants of Health, Value-Based Care, Health IT, Operations Efficiency, Process and Quality Improvement, and Learning & Development. Learn more about the work Bella is doing at the links below.
https://company.auntbertha.com/
https://www.findhelp.org/
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Apr 25, 2021
Global Perspectives in Quality Improvement and Patient Safety
In this episode, Dr. Peter Lachman from Ireland shares his insights related to quality improvement from a global perspective.
Peter Lachman M.D. MPH. M.B.B.Ch., FRCPCH, FCP (SA), FRCPI recently completed five years as Chief Executive Officer of the International Society for Quality in Healthcare (ISQua) Dublin, Ireland. He has extensive experience as a clinician and leader in quality improvement and patient safety. Dr Lachman was a Health Foundation Quality Improvement Fellow at the Institute for Health Improvement in 2005-2006 and developed the quality improvement program at Great Ormond Street Hospital where he was the Deputy Medical Director with the lead for Patient Safety. Prior to joining ISQua, Peter was also a Consultant Pediatrician at the Royal Free Hospital in London specializing in the challenge of long-term conditions for children. Dr Lachman has been the National Clinical Lead for SAFE, a Heath Foundation funded Royal College of Paediatrics and Child Health (RCPCH) progr…
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Apr 20, 2021
Applicability of High Reliability Organization Principles in Patient Safety
Listen to international thought-leader Stephen Powell as he gives his insights on patient safety and high-reliability in healthcare. We will hear Steve' story and how his time as a U.S. Navy and commercial airline pilot (with 14,000 hours) has helped him be successful in leadership of patient safety.
Stephen Powell is the CEO and founder of Synensys, a professional services company headquartered in Peachtree City, Georgia, USA. Steve is a recognized leader in performance improvement having led programs in the U.S. Navy, the commercial airline industry, and the healthcare industry for more than 30 years.
His most recent experience includes patient safety, quality, and patient-centered care improvements, health systems strengthening, learning systems, high reliability, care coordination, value-based initiatives, and team training. Steve regularly provides assessments, training, consulting, and coaching services to senior leaders, managers, and teams in civilian, government, and militar…
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Apr 19, 2021
Policy Aspects and Considerations of Delivery System Improvement
In this episode, we will learn more about some of the aspects and considerations around policy in the context of delivery system improvement, with my guest Cheryl Kirchner RN, BSN, MS, CPHQ.
Cheryl is the Owner, Chief Executive Officer, and Senior Consultant of WillowTree Healthcare Consulting, LLC. She has over twenty-five years of experience in the healthcare industry that includes systems-level healthcare leadership with a specialization in quality improvement, regulatory compliance, directing performance improvement initiatives for acute care hospitals, managing quality projects for Medicare and Medicaid programs and a clinical background in critical care nursing.
Cheryl obtained her Bachelor of Science Degree in Nursing from Samford University (Birmingham, AL), and a Master of Science degree in the Evaluative Clinical Sciences from Dartmouth College (Hanover, NH). She is a Certified Professional in Healthcare Quality and served as a Baldrige National Examiner in 2013.
Policy ma…
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Apr 12, 2021
Advanced Technologies in Clinical Operations: Adoption of Machine Learning in Care Settings
For this episode, a national thought leader on health technology and software development, Mr. Edward O'Connor shares insights on adoption of machine learning in care delivery.
Edward has over 20 years’ experience as a software developer, enterprise architect, and technology executive – and currently drives special projects in ManTech International’s health division. He is focused on systems of systems engineering (SoSE) practices, human factors engineering, and approaches that bring together clinical, design, engineering, and operational resources to solve multi-disciplinary problems.
Mr. O’Connor served as the Chief Information Officer and lead architect for an ambitious integrated delivery system (IDS) effort in Austin Texas to bring together primary care clinics, the Seton Hospital system, a startup non-profit health-plan, dozens of community service providers, and the Dell Medical School. He also led the independent cloud-migration tiger team and performance testing team…
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Apr 12, 2021
Rural Health Workforce Shortages and Opioid Use Disorder
In this episode, Dr. Shaver shares her insights and experience around rural workforce shortages and opioid use disorder. Carrie S. Shaver, DHA, IHC, is a Clinical Assistant Professor in the Division of Health Sciences and the Director of the Community Health Advocacy program and Regional Healthcare Pipeline at the Indiana University campus in Columbus. Her research focuses on rural public health, related to prevention, treatment, and wellness for patients with Opioid Use Disorder. Prior to her career in academia, she administered prevention, treatment, and health and wellness programs for at-risk populations.
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Apr 6, 2021
Health Administration and Management Education
In this first episode, we begin with the foundation of education and sit down with the President and Chief Executive Officer of the Association of University Programs in Health Administration (AUPHA), Dan Gentry PhD. Dan has a distinguished career of mentorship and leadership . He is known all over the country and highly regarded by students, executives, and academicians. For more information on some of the great initiatives Dan is leading at AUPHA, visit https://www.aupha.org
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