Our special guest, Sylvain Nigra, brings decades of experience at some of the most successful brands in the world to talk about what it takes from a technology perspective to deliver the best retail customer experience possible.
What are the main in store technology retailers should be adopting to be successful? What should be the first step in the project rollout? What tools do store associates need to best serve customers?
We ask these questions and more of our special guest, Sylvain Nigra, founder and co-CEO of Retail Performance 360 and former retail director for top luxury brands including Prada, Ralph Lauren, and Michael Kors. Sylvain brings decades of experience at some of the most successful brands in the world to talk about what it takes from a technology perspective to create the best customer experience possible. He is confident that there’s no time to waste, and that the right technology and retail associates training needs to be in place to enable and empower these associates.