Digital Matters
gravity9
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Interviews and discussions with digital thought leaders, pioneers, industry experts and gravity9 affiliates. Each month hosts Andy Ross and Andy Newman will be delving into proven digital success stories, challenging new digital thinking and understanding the why and the how behind digital innovators.
Available episodes
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Mar 10, 2023
How AMH are breaking the industry with their digital customer first approach to transformation
In this episode of Digital Matters gravity9 partners Andy Ross and Noel Ady speak with Chief Technology officer at AMH. Philip is a seasoned, hands-on entrepreneurial software and systems executive with a 20-year record of success designing, building and completing innovative business & technology solutions with an acute focus on user experience. Philip discusses his role at AMH and the digital transformation programme they are part way through in creating a truly customer first business. In this podcast we discuss;
* How to break the industry - turning the residential lettings industry into a digital customer service business
* Why the customer comes first and how to champion the customer experience
* The importance of getting the foundations right, and why stripping back to the core components before starting the new build - utilising domain driven design, event based architecture, true microservices
* Why having a team who believe in the vision and a digital partner who you can trust and tell the truth so is crucial
* Designing a platform for the business you want to be rather than what you currently are
* And most importantly, "Don't pave the cow path" - you'll have to listen.
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Jan 19, 2023
Are IT Vendors selling what the CTO's / CIO's of today really need?
In this episode of Digital Matters, the first of 2023, gravity9 partners Andy Ross and Noel Ady speak with experienced CIO and Nuclear Physicist Tim Hargest. Having worked within the Technology industry for a number of years and holding a number of CIO roles, Tim discusses the challenges CIO's are facing in todays world and how Digital consultancies can really meet their needs. In this podcast we discuss;
* The challenge for most CIO's is ensuring the foundations are right, the cost and that it works!
* The importance of speaking the language of business to business outside yet understanding the architecture and systems integration.
* How to understand and appreciate 'the problem'.
* The importance of business relationships and doing business with people you trust.
* How to balance innovation with 'keeping the lights on'.
* What is truly fundamental to business and is this the world software vendors sell into?
* The playbook for turning around failing projects.
* The advice Tim would share with CIO's of today.
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Dec 14, 2022
Discovering Emotional Intelligence and its Super Power for Digital Businesses, with Trenton Moss
In this episode of Digital Matters Andy Ross and Andy Newman talk with Digital Founder and Head Coach of Team Sterka as well as published author of Human Powered - Supercharge Your Digital Product Teams with Emotional Intelligence. Trenton is a great guest with lots of fantastic thoughts and examples of how emotional intelligence really can supercharge your business and its people. During the episode we discuss;
- The natural cycle of organisations and how to break it
- How organisations can reinvent themselves and transition to a digital business
- The theory behind the book 'Human Powered' and what led Trenton to put pen to paper.
- How to align multiple stakeholders objectives without getting anyone offside
- Building client engagement
- Embracing communication and people skills as the way forward
Visit our website for more details on our other episodes and make sure you subscribe via your preferred podcast provider.
gravity9 - Building Better Digital Products
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Nov 30, 2022
The Search for Us - Leading Technology Driven Change with Steve Homan
In this episode of Digital Matters gravity9 Partners Andy Ross and Noel Ady chat with Steve Homan. Steve has previously held CIO and CTO positions across organisations including Metapack Group, the Gambling Commission, Fitness First and The Daily Mail Group, a champion of the client and putting their needs first, Steve discusses ‘The search for us' and how he has successfully led technology driven change.
* Transformation big and small, is there any difference or should there be between small agile companies and large corporations?
* The process of innovation and how you remove the 'them' and 'when'
* The critical importance of communication when instilling organisational focus and how this can be nurtured
* The basic building blocks for technology driven change and how organisations can make their own way
* Common hurdles preventing change and how to get past (over) them
Listen to all episodes of the Digital Matters podcast through your usual podcast for discussions with technology leaders, innovators and challengers.
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Jun 22, 2022
How FinTech entrepreneurism is making investment opportunities available to all with Jatin Ondhia
In episode 18 of Digital Matters, Andy Newman talks with Jatin Ondhia, entrepreneur and Fintech founder of the investment company, Shojin Property Partners. In this episode, Andy discovers how, in a market that has been slow to digitise, Jatin has created a platform that makes investment accessible to everyone. In this episode Jatin discusses;
* Making the move from banking to property investment and how Jatin discovered the gap in the market.
* How investment can be made available to everyone through the right platform.
* Why investing in the business, before the tech was always the plan for Shojin and how it has proved successful.
* How Shojin is embracing digital tech in order to develop and grow the organisation.
* How does Shojin compare to other trading platforms such as eBay, Amazon, Kickstarter and GoFundMe and why their model is different.
* The challenges Jatin has faced along his entrepreneurial journey and how he has used his learning to develop future growth plans.
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Feb 21, 2022
EdTech Development and Building Digital Products with Entrepreneur Josha Wohle
Digital Matters hosts Andy Ross and Andy Newman talk with Joshua Wohle. After successfully establishing his sixth business, digital entrepreneur, and founder of Mindstone, Joshua discusses his entrepreneurial journey, how he created and built successful digital products and the path to realising great digital products.
* The path to envisioning, designing and building digital businesses and the learnings along the way
* Evolving roles from tech focus to people & product focus while building a company
* The transition into EdTech and the vision for surfacing and accelerating all of the world's informal learning
* Making learning accessible to all and how the branding and labels of education can be eradicated through Mindstone
* The future of learning, quantifying skills and capabilities in order to enable individuals to choose how they want to learn and shape your own learning journey
* The benefits of dedicating time every day to learning
Subscribe to the Digital Matters podcast from gravity9 for monthly discussions with leading digital innovators, thought leaders and industry disruptors who, like us, think differently when it comes to digital.
Follow us at LinkedIn for regular blog posts, opinions and to learn more about what we do for organisations.
We are gravity9 and we are just getting started!
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Oct 28, 2021
Letting our Hair Down with Single View.
This episode is a step away from our usual format as we let our hair down discussing Single View with gravity9 Founder Noel Ady. Regular Digital Matters host Andy Newman is joined by gravity9's Application Modernization Lead, Eric Allen as they break down the challenges and approaches of Single View.
* What is single view? - think of everything as an API
* Relating to Single View and the Challenges it poses, how can these be overcome?
* The impact of the last 18 months on how organisations are using and adopting Single View
* What is possible and how do you develop a cohesive strategy?
* The changing expectations of consumers, how these evolve and who is responsible for feeding the consumer connection?
* The impact of company responsibilities on single view (GDPR, CCPA etc)
* The decision of build vs buy when it comes to a 360 solution and how it impacts internal teams as well as external consumers
* Example use cases and making the right decision for your organisation
Subscribe to the Digital Matters podcast from gravity9 for monthly discussions with leading digital innovators, thought leaders and industry disruptors who, like us, think differently when it comes to digital.
Follow us at LinkedIn for regular blog posts, opinions and to learn more about what we do for organisations.
We are gravity9 and we are just getting started!
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Oct 14, 2021
The incremental steps to success and how Innovation comes in many forms, with Sara Stephens of Rest Less
In this episode of gravity9’s Digital Matters podcast, we welcome Sara Stephens Entrepreneur, Co-Founder and CTO of Rest Less, the digital organisation helping the over 50’s get more out of life. Rest Less offer content, guidance and resources on a range of topics spanning Work and Careers, Volunteering, Learning, Money, Health, Lifestyle and Relationships. Our Hosts Andy Ross and Andy Newman talk to Sara about her rapid rise to CTO, getting more women into digital roles and how the over 50’s are the perfect audience for a digital offering.
* Females in digital roles, who are the female technology role models and how to drive more women into digital positions.
* The big differences between working at large corporates and start up’s and how to make the transition, including connecting to the team, innovation, problem-solving and how to wear multiple hats.
* The creative thinking and resourcefulness of start-up entrepreneurs and why it's important to have a business support network.
* How and why small organisations drive creativity and how large corporations can learn from the agility and creativity of start-ups to deliver business value faster.
* How innovation comes in many forms and why it doesn’t always have to be the big ideas and why it's important to share this with your team.
* Getting your start-up off the ground and knowing when to make the jump.
* How the over 50’s demographic is changing and why Rest Less is consistently seeking to expand the content offering to their market – don't stop making the small steps.
Subscribe to the Digital Matters podcast from gravity9 for monthly discussions with leading digital innovators, thought leaders and industry disruptors who, like us, think differently when it comes to digital.
Follow us at LinkedIn for regular blog posts, opinions and to learn more about what we do for organisations.
We are gravity9 and we are just getting started!
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Aug 19, 2021
Human Factors Design with Filip Florek
In episode 15 of gravity9’s Digital Matters podcast, we welcome Human Factors Design specialist, Filip Florek. Filip works with internationally well-known brands to help them research, design and develop practical and innovative solutions that are safe, reliable and user friendly. In this episode, Filip discusses the art of Human Factor Design and the science behind it.
* Evolving from UX into Human Factor Design.
* Successfully uniting psychology, sociology, engineering, biomechanics, industrial design and physiology to create positive user experiences.
* Evolution of Human Factor Design in a digital world and how it is likely to continue to evolve.
* How brands such as McLaren (racing) to Arrival (zero-emissions public transport) are sharing design concepts.
* How Human Factor Design can increase workplace productivity and motivation.
Subscribe to the Digital Matters podcast from gravity9 for monthly discussions with leading digital innovators, thought leaders and industry disruptors who, like us, think differently when it comes to digital.
Follow us at LinkedIn for regular blog posts, opinions and to learn more about what we do for organisations.
We are gravity9 and we are just getting started!
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Jun 29, 2021
The fan experience and engaging an ever increasing digital audience with Daragh Persse of The Brand Fans
In episode 14 of gravity9’s Digital Matters podcast, we welcome Daragh Persse, Founder of The Brand Fans, the independent creative sponsorship and fan engagement consultancy. Now ten years old, The Brand Fans create emotional brand experiences through sponsorship delivering long term connections across sport, music, entertainment, arts and culture. Andy and Andy will be looking into the sponsorship market and what it looks like in an increasingly digital world.
* How you can digitise an organisation and transform for the digital world
* How big brands such as F1 are recreating the fan experience at home for an ever-increasing digital audience
* The importance of building an emotional connection with brands and how Netflix, The Premier League and F1 have achieved this
* How brands are packaging their content to appeal to the different levels of audience to engage and interact with them
* The rise of e-sports and the pros and cons of sponsorship
* The importance of data and content and the role it plays in reaching out to the different levels of audience and the fan experience
* What the Olympics are doing to engage the audiences around the world and what brands are going to be doing this year at a very different Olympics.
* How AI has the opportunity to open up the world of sport and sports sponsorship.
Subscribe to the Digital Matters podcast from gravity9 for monthly discussions with leading digital innovators, thought leaders and industry disruptors who, like us, think differently when it comes to digital.
Follow us at LinkedIn for regular blog posts, opinions and to learn more about what we do for organisations.
We are gravity9 and we are just getting started!
IBM, Formula1, The Premier League, Heineken, Guinness, Netflix, Coca Cola, Old El Paso
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Jun 2, 2021
Jim Duffy talks about the evolution of Blockchain and where it will go next.
In episode twelve of gravity9’s Digital Matters podcast Andy Ross and Andy Newman talk with technology pioneer and entrepreneur Jim Duffy who has been transforming industries using the latest digital technology since the Internet began, Recently Jim held the role of CEO at Tracr™, an innovative, industry-focused blockchain traceability platform developed for the diamond industry by market leader De Beers. In this episode of Digital Matters Jim talks about Blockchain, and its evolution.
* The maturity of Blockchain, where it sits in the evolution of the internet and how organisations can adapt
* Blockchain as a service. How the big tech companies are offering Blockchain as a service and how this offering is likely to develop over time
* The speed at which start-ups are able to develop blockchain solutions and the impact this is having on large enterprises
* How blockchain is being used in the battle against Coronavirus in both the supply chain and as far as citizen tracking…
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Apr 22, 2021
When will the NFT bubble burst? gravity9's Andy Newman and Majid Malik share their thoughts
With NFT's, (non fungible token) such a hot topic at the moment they have been somewhat of a discussion topic amongst our digitally-minded team here at gravity9. So much so that Experience Practice Director, Andy Newman and Senior Consultant Majid Malik have come together to share their perspective on the NFT market and where it is going in our latest Digital Matters podcast.
Download the latest episode of the Digital Matters Podcast via your preferred app or subscribe to ensure you don't miss an episode. We'd also love to hear your feedback and comments on our podcast so please drop us a line on LinkedIn.
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Mar 18, 2021
The advancements and real life applications of Image processing and how industries can leverage these advancements
As we reach episode ten of gravity9’s Digital Matters podcast Andy Ross and Andy Newman talk with Dr Catarine Carvalho, Data Scientist at Data Science and AI consultancy Deeper insights. Catarina joins us to discuss the hot topic of image processing and recognition and how these capabilities are being leveraged by industries such as Amazon in their Fresh Store, driverless cars and even NASA, the issues surrounding data protection how we can apply the technology in our businesses.
* How the technology behind computer vision and imaging processing works and common applications in our everyday lives.
* The steps organisations need to take to utilise this technology to drive digital change and transformation within their business.
* The evolution of image recognition capabilities across industries from cashless retail and virtual changing room applications to saving lives in healthcare and the driving force behind these advancements.
* The privacy and ethical responsibilities of…
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Feb 15, 2021
The power of collaboration between big corporates and start-ups with Ken Valledy Co-Founder of Progressive
In episode nine of gravity9’s Digital Matters podcast Andy Ross and Andy Newman talk with Ken Valledy, Partner and Co-Founder of Progressive, an organization bringing start-ups and big brands together to accelerate growth. Ken is also the host of the Catalyst podcast – a podcast focused on how corporates and startups can work together. During the podcast Ken discusses;
* Making the jump from Large brand FMCG Marketing into innovation and why it was the right decision at the right time.
* Why and how big corporations can innovate and the big innovations of the moment.
* The different approaches organisations can take to innovation and the strategic process behind commissioning innovation with start-ups.
* Key take-aways from big brand collaborations with start-ups.
* The evolution of relationships between big corporates and start-ups.
* How organisations of any size can leverage collaboration to accelerate their growth.
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Jan 26, 2021
Balancing social purpose with the commercial and operational realities of running a business
In episode eight of gravity9’s Digital Matters podcast Andy Ross and Andy Newman talk with Founder and CEO of Digital Futures, Scott Vincent. Scott has had a successful career, starting out representing Australia in Rugby and Athletics before moving to the UK to begin an investment banking consultancy and then to going on to establish Digital Futures.
* The decision behind selling his first startup, consultancy, Parker Fitzgerald, and the lessons learned from working with a large organisation.
* Where the idea for Digital Futures came from and how they are addressing the lack of diversity in the digital workspace.
* Balancing social purpose with the operational and commercial realities of running a business and what Digital Futures are doing differently.
* How to create a successful digital business; deciding which problems to take on, how to successfully challenge and inspire a team.
* Scott’s advice for new digital start up’s seeking to pave their way in the modern w…
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Dec 22, 2020
Why Cloud Migration is more than just an IT initiative, with Cloudsoft's Aled Sage and Alasdair Hodge
In episode seven of gravity9’s Digital Matters podcast Partner Andy Ross talks with Cloudsoft’s VP of Engineering, Aled Sage and Principal Engineer Alasdair Hodge about migration to the Cloud and why it isn’t just an IT initiative.
* A breakdown of the main Cloud offerings, including; AWS, Microsoft Azure, Google Cloud Platform and Alibaba, and what differentiates them from one another.
* The key benefits to Cloud migration outside of IT and why it is an enabler for innovation and creativity.
* Why Cloud is an enabler and how start-ups are leveraging the benefits of Cloud to bring their ideas to life.
* The impact of Cloud on the wider organisation, how it is forcing, once siloed, departments to work more closely together and how Finance and Procurement, amongst other departments, are having to adapt.
* The common pitfalls organisations face when undertaking migration and how to avoid these.
* The most common Cloud migration strategies and how one size doesn't fit al…
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Dec 3, 2020
What Does Digital Look like in a Post Covid World?
In episode six of gravity9’s Digital Matters podcast Partner Andy Ross and Experience Director Andy Newman discuss what digital looks like in a post-Covid world. With many organisations having to rapidly deploy digital offerings how many of these are set to stand the test of time? Together they discuss the impact of recent digital advancements and if these transitions will last.
* The industries that have rapidly responded to Covid with their digital offering. Examples include Lloyds Banking Group, AirBnB and the NHS.
* How companies have successfully reinvented their offering through necessity.
* Attitude to change and what has been a positive impact as far as transformation and advancements in capabilities.
* The big digital trends, approaches and products that have emerged throughout the Covid crisis.
* The holistic experience of the user, integrating digital and physical in a humanistic way.
* What changes are likely to stay and how will these continue to evolve?
Su…
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Nov 24, 2020
John Buckley from The Public Policy Lab NYC discusses how to leverage service design and design thinking
In episode five of gravity9’s Digital Matters podcast Partner Andy Ross and Experience Director Andy Newman talk with John Buckley from the Public Policy Lab in New York. John has worked with organisations all around the world, helping them to understand the needs of their customers and re-design service, product and process solutions to meet those needs. In this episode, John discusses how public sector organisations can leverage service design and design thinking to improve the lives of citizens. And, how these learnings translate to the corporate world.
* Digital vs non-digital solutions and the impact on cultural change.
* The importance of research and how to apply the outcomes into real life, workable solutions.
* How incentives can lead organisational culture and the impact of power dynamics.
* Addressing inequalities and exploitation through design thinking.
* The benefit of bringing different perspectives with a single common goal can enable transformative change.…
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Nov 4, 2020
Andy Caddy talks about the evolving role of the CTO and what it takes to become a successful business leader.
In episode four of gravity9’s Digital Matters podcast Partner Andy Ross and Experience Director Andy Newman talk with Andy Caddy, previously CTO of Whitbread and CIO of Virgin Active, Andy is now Group Technology Director at The Collective, a London and New York based co-living organisation designed to connect members. Andy talks with us about the evolution of the CTO/CIO role and the skills of great businesses leaders.
* Why the role of the CTO/CIO is a privileged position.
* How the CTO/CIO role has changed over the last ten years and the skills needed as it continues to evolve.
* Why a strong Technology leader eliminates the need for a CDO.
* Why there are so few examples of Technology leaders that have progressed into business leaders and is this set to change?
* The key skills seen in successful business leaders
* How Technology leaders can challenge and equip themselves to step into business leadership roles?
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Oct 8, 2020
The Evolution of Natural Language Processing and how to Harness its Power
In episode three of gravity9’s Digital Matters podcast Partner Andy Ross and Experience Director Andy Newman talk with Jack Hampson, CEO of Deeper Insights gravity9's Data Science partner, about the power of Natural Language Processing (NLP) and how Artificial Intelligence (AI) is developing.
Throughout the podcast Kingsley discusses;
* How NLP has evolved to where it is today and the value organisations can derive from data.
* The symbiotic relationship between human and machine and how the power comes from the two working together. Plus, the ethical argument about the evolution of AI.
* The range of NLP model accuracy from supporting surgeons in operating theatres to film content filtering.
* How NLP was used to support initial research into Covid-19 symptoms and the at-risk population.
* Machines aren’t racist the data is. How AI is identifying discrimination in data and the checks and balances that need to be done to avoid this.
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Sep 1, 2020
Graham Ruddick from Insightflow talks about digital communities and ecosystems.
In the first episode of the Gravity 9 Digital Matters podcast Partner Andy Ross and Experience Director Andy Newman chat with guest, Graham Ruddick, founder of Insightflow, a customer market and research community, about how to add value to communities, facilitate digital market places and begin conversations around a new digital proposition.
Throughout the podcast Graham discusses;
* What defines a digital market place and how should we interact within them
* How to use existing community ecosystems to grow audiences
* How to facilitate a market place through added value
* Identifying the potential for value exchange within a community and how to respond to it
* The importance of developing natural conversations and integrating into communities to add value to the conversation
* How brands including Uber added value to their market place and how Reed events facilitated existing ecosystems.
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Sep 1, 2020
Paralympian Kingsley Ijomah discusses his sporting tech must haves and wish list
In episode two of Gravity 9’s Digital Matters podcast Partner Andy Ross and Experience Director Andy Newman chat with former Gravity 9er and Paralympic rower Kingsley Ijomah on the technology he uses to support his training for Tokyo 2021
Throughout the podcast Kingsley discusses;
* His accidental journey into rowing and becoming a Paralympian
* The must-have technology for training including Strava and Concept 2 equipment
* The importance of data and continuously comparing and evaluating
* His digital evolution wish list, and how the current technology doesn’t quite hit the mark when it comes to usability
* The growth of customisable health and wellbeing tools and how brands including Fitbit, Strava and Virgin Active have seized the market.
* The rise of e-sports
Subscribe to the Digital Matters podcast from Gravity 9 for monthly discussions with leading digital innovators, thought leaders and industry disruptors who, like us, think differently when it comes to digi…
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