The Importance of Client Experience in Business with Fran Rescigno
Play • 40 min

In episode 85 of Brewing Up Creativity, Danielle grabs her cup of coffee with Client Experience Architect, Certified Dubsado Specialist, and Founder of The Passions Collective, Fran Rescigno.

Fran provides the scoop on what client experience is, why every business needs it, and how to up-level your client experience through all facets, including client project management through Dubsado.

Catch What's Inside This Episode:

  • Fran's journey from her university days to starting The Passions Collective
  • The breakdown of client experience and why it's so important for business owners to implement
  • What makes an "amazing" client experience and strategies/tips on how to continuously work on it in your business
  • Dubsado and the benefit of setting up a CRM system for your clients
  • How to set up achievable goals to making your client experience next level

Find Fran Online:
Website: www.thepassionscollective.com
Instagram: @thepassionscollective

Fran's Freebies, Resources & Discounts:
Dubsado Inquiry Workflow Freebie: thepassionscollective.com/freebie
Client Feedback Freebie: https://www.thepassionscollective.com/feedback-freebie
Dubsado Form Templates: thepassionscollective.com/dubsado-form-templates
Listeners can get $50 off the templates with code: BREWINGUPCREATIVITY

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Find Brewing Up Creativity Online:
Instagram: @brewingupcreativity
Website: www.daniellelabontedesigns.com/podcast
Podcast Links: https://brewingupcreativity.buzzsprout.com

Find Danielle LaBonté, Our Host & Founder, Online:
Website: https://www.daniellelabontedesigns.com/
Instagram: https://www.instagram.com/daniellelabontedesigns/
Facebook: https://www.facebook.com/daniellelabontedesigns/

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This episode is affiliated with Creative Market.

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