When you’ve been hired by a client to complete a job, there is a tension between delivering what they’ve asked for and leading them toward something greater. Heather Dubbeldam is one of Canada’s leaders in sustainable architecture. When clients hire her firm, they do so not only because of their great work, but also to be drawn into a larger conversation. On this episode, Heather discusses how you can do this with your clients and the right balance of leading versus following.