001 - This is an area I have quite a bit of experience in. As many of you know, Etsy is where I started online and where I know many others do too. I feel it's the first step into online business for many people, but at the same time. It's also not as easy as many think so they put all this work into their products, into their shop, into launching it, and expect sales right off the bat. Instead what they hear are crickets. "What did I do wrong?"