Interpersonal communication can definitely be challenging, not only when the goal is working together effectively and in a fun way, but also when producing an excellent end result. There is always a spectrum of personalities that come together — quiet, reserved voices and loud, overbearing voices — but it’s finding the most effective way for the team to all feel empowered to share their ideas and engage equally, for the best outcomes. Our guest today is Brenda Batista, entrepreneur, engineer, and management consultant and founder of Inspiring Company Culture. Brenda was compelled to find out why, when her team did transformational work for a client, the changes didn’t last. On our episode today, Brenda will be sharing some surprising insights and a valuable communication tool called The Five Voices, which will change the way you look at communications and how your team works together to deliver quality results that stick.