eCommerce Explained
Warrick Kernes
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Lessons on how to start, launch and grow a successful online store with entrepreneur and eCommerce expert, Warrick Kernes.
Available episodes
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Aug 17, 2022
From Zero Knowledge About eCommerce to Running a Passion Driven Online Store
Naresh Nana, an avid student of Insaka’s Next Level program was announced as Insaka’s ultimate testimonial winner for 2022 - having won over R25 000+ in prizes for sharing his inspirational eCommerce journey!
Tune in as Naresh Nana and his nephew, Atish Chauhan talk about how they built Dynamic Stores from a simple idea into a reality with the help of the training they received from Insaka.
Naresh gives an inspiring rundown of the challenges he faced (like having to close down his brick-and-mortar store during Covid) to building a passion-led online store where the sky is the limit.
To support Naresh along his eCommerce journey, be sure to visit his online store now: https://dynamicstores.co.za/
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Jul 8, 2022
Amazon is Coming to South Africa: Here’s What You Need to Know
Tune in for this lively Q and A discussion with South Africa’s top Amazon experts to best position yourself for success and gain a competitive advantage the second that Amazon arrives in the land of Koeksisters and Milk tart.
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Feb 21, 2022
Behind the scenes of Insaka for 2022
Catch this episode with a twist where Warrick talks through what's been happening behind the scenes at the Insaka HQ. Not only do you get an insider view behind the curtain but he'll also share some valuable business lessons that he and the team have been learning. And when you put this into action in your business you'll definitely see results.
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Nov 22, 2021
6 Top Tips for Packaging Your Parcels
Online sellers often do everything right but end up with an unhappy customer because of a late or damaged delivery. It's important to know how to package the parcel correctly and how to work with the couriers to ensure deliveries that are quick and delivered in one piece.
In this episode, I share 6 top tips given to me by The Courier Guy about how to package your parcels properly.
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Nov 8, 2021
From Battling To Pay Rent To Building A Billion Rand Company
Tune in for this inspiring story of how The Courier Guy got started with a single motorbike and a willingness to serve.
Learn the keys to success from someone who started with just R2000, battling to pay his rent, to becoming a thriving business owner with a Billion-rand company and the biggest network of delivery lockers in SA (850 and growing).
Listen to the full episode now as Stephen Gleisner shares his story and encourages others to follow their passion too.
For more information, click the links below:
* The Courier Guy Online: https://www.thecourierguy.co.za/
* Pudo: https://www.pudo.co.za/
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Oct 25, 2021
Importing from China? This is a Game Changer!
The biggest challenge to importing goods is the costs of flying products in from China or waiting months for it to come by sea. This massive cost has been unavoidable till now but if we work together and share space in containers then we can "carpool" our products together for quicker and (way!) cheaper deliveries. This is the concept behind the new importing consolidation service called Airpool and in this episode, we explain how it works and how anyone can start importing at a fraction of the cost!
Read more at www.airpool.co.za
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Oct 11, 2021
Are you doing all the wrong things in your business?
Self-sabotage is a real thing. You could be doing all the wrong things without even realizing it. If you're wondering why your sales and business aren't growing the way you want then listen up.
Sign up for our conversion rate optimization webinar to learn the 3 top strategies for increasing your website sales without having to work tirelessly.
https://www.insaka.co.za/webinar-registration
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Sep 13, 2021
Are you spending too much on finding new customers?
There are a handful of metrics that every online business owner should know to help them make better decisions in order to grow the business. One of those metrics is how much you are spending to acquire new customers. Once you know this then you can figure out if you're spending too much or, as is often the case, you're spending too little 😬
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Sep 6, 2021
Best tips for hiring your first team members
With Black Friday and the busy season ahead of us we need to start preparing for the extra workload by expanding our team now so that we are ready to tackle the busy season when it arrives.
In this episode, Warrick shares his best tips learned from building multiple teams. You'll learn how to find the best people without having to read endless CVs, how to hire people without paying a fortune, and how to let other people take on the risk of new hires so that you don't have to.
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Aug 30, 2021
How a KZN Grandma Pivoted to Selling Online
It's no wonder her granddaughter calls her the App Gran as Barbara Magrath, who's in her 70's, has built and launched her online store www.dragonfirebeads.co.za
If you think feel that you may not be techie enough to start selling online then listen to Barbara's inspiring story now.
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Aug 23, 2021
Literally the MOST inspiring eCommerce case study with Gail Starr
Gail won our competition for the most inspiring case study and you can now hear what she did over the past 6 months to build her business and to win the R10,000 grand prize.
In this episode, Gail talks about the 5 Day Challenge which helped her to get started. This challenge only happens twice a year and it's just opened again today. Book your free spot here: www.insaka.co.za/start
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Aug 16, 2021
Wendy's Story from the Corporate Office to the Beach Life
Wendy was browsing online to find something special for her daughter but when she couldn't find it in SA she decided to start selling it herself. What was meant to be a sideline hobby has turned into a thriving business which has allowed Wendy and her family to move from the big city to a small coastal town to live the life of their dreams.
If you would also like to find out how to start your online store then sign up for the free 5-Day Challenge where Warrick will show you how to build your own online store in just 30 mins per day even if you have no prior experience.
Book your free spot here: www.insaka.co.za/start
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Aug 9, 2021
How to Follow Your Passion and Create A Thriving Online Business
Join Warrick Kernes as he talks to Carolyn Ashmore about her journey of starting and growing her store www.atriumplants.co.za
It's really inspiring to see someone following their passion, believing in themselves and creating a successful business while doing what they love.
Tell Carolyn what you thought of this episode on IG @atriumplants
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Aug 2, 2021
How To Easily Get Your Customers To Create Your Marketing Content For You
Dan Kleinman shares his story of building a 7-figure eCommerce business where his growth was largely based on leveraging customer reviews and user-generated content. He shares real-world tips on how other online sellers can get their customers to create marketing content for them and how to put this into practice to grow your sales.
Find out more from Dan via his latest venture www.bambassadors.com
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Jul 26, 2021
Increasing your sales by 71% by understanding consumer behaviors with WIX
Understanding consumer behaviour can help us to make smart decisions to increase our sales. In this episode, I'm joined by Liat Karpel Gurwicz from WIX.com and we talk all about understanding the stats around consumer behaviour. Stay tuned as Liat shares some incredible tips, one of which may help you to increase your sales by as much as 71% (according to the worldwide WIX stats).
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Jul 19, 2021
The Good to Take From the Crisis
The looting crisis in South Africa has hurt so many companies and our entire country but here are the positives to take out of this negative situation.
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Jul 12, 2021
How to Grow a Services Business Through Ecommerce
We have many website owners in our community who are selling services and they often ask if an eCommerce site is right for them or if there is a way to grow their business through an online store? In this episode, you'll hear how services businesses can use a site to not only streamline their business but also improve their cash flow and grow their bottom line.
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Jul 5, 2021
Do This One Thing and Save Thousands
When I started selling online 14 years ago I struggled to make ends meet and I looked for any way to save money. In this super short episode, I'll explain the one thing that I started doing 14 years ago (and still do to this day!) and it's saved me hundreds of thousands of Rands over the years.
Listen now and add this suggestion to your to-do list today.
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Jun 28, 2021
How to have a POPI Approved Privacy Policy
One of the crucial elements of your company's POPIA compliance is to have your Privacy Policy updated correctly... But how do you do that? In this episode, you'll get a step-by-step breakdown of exactly what to include and how to structure it.
This may not be the most exciting part of selling online but it is a legal requirement and the deadline for compliance is July 1st so let's get on it right now but listening to this episode and updating our policy now.
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Jun 21, 2021
Unlock Lost Sales Through Correct Copywriting
Writing great copy for your website does help to increase your sales. In this episode, I'm joined by Anina Heyns who is the founder of Pretty Social. We discuss the importance of copywriting and she gives some incredible tips to improve your copy and to get more sales for your website.
*Get in touch with Pretty Social*
Signup to our Newsletter: https://prettysocial.co.za/newsletter/
Website: https://prettysocial.co.za/
Email us: info@prettysocial.co.za
*Follow on Social:*
Instagram: @get_pretty_social
Facebook: Pretty Social
LinkedIn: https://www.linkedin.com/company/pretty-social
Pinterest: https://za.pinterest.com/GetPrettySocial/
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Jun 14, 2021
POPI - Who needs to be the Information Officer & how to get set up correctly
Join me and the team from the eCommerce Forum of South Africa as we take a deep dive into the POPI Act. In this episode, we unpack what it means to become the Information Officer, how to register and what happens if you miss this step.
Link mentioned in the podcast: https://www.justice.gov.za/inforeg/portal.html
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May 31, 2021
How to start an online courses business
When it comes to online businesses one of the most exciting opportunities is eLearning and the selling of digital courses.
Basically, if you have an expertise then you can package your knowledge in a way that it can be sold online. The set-up fees are low and the profit margins are high. But it's not as easy as people think and this is why we're thrilled to bring you one of the world's leading experts from the USA, James Wedmore.
James Wedmore has been a business coach to Warrick Kernes over the past three years and he's played a pivotal role in the creation of the Insaka eCommerce Academy.
Join Warrick and James in this conversation about online courses and learn how you too could leverage the knowledge and skills that you already have to build an incredibly successful online business.
And to help you do this, check out these two amazing resources:
* If you're not sure what area of knowledge you could create a course around then check out James' program "Nail Your Niche".
* I…
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May 24, 2021
Warrick's highlights from the 2021 eCommerce Summit
The 2021 PayFast eCommerce Virtual Summit ran from May 17th to 20th and included top eCom experts from right around the world, including speakers from the likes of Google, Facebook, Shopify and more.
In this episode, you'll hear Warrick's personal highlights from the Summit presentations.
If you would like to get lifetime access to all of the summit replays then click here.
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May 17, 2021
Attracting investors and getting finance with the Founder of Pet Heaven
Catch the expert interview with the founder of Pet Heaven as we talk about raising capital. Schalk Kearney shares his best tips on fundraising from his journey of starting, building and selling one of SA’s most successful eCommerce businesses.
Visit Pet Heaven here or check out his new venture Positive Earth
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May 10, 2021
POPI Act - What you need to know [Part 2]
I had the privilege of sitting down with some of South Africa's leading experts to unpack the POPI Act and what it means for online sellers in South Africa. The deadline is approaching and we all need to make changes to ensure we aren't breaking the law.
*Interesting links:*
* Learn more at https://ecomafrica.org/
* Click here to go to Part 1 of this conversation
Have you got your free ticket for the PayFast eCommerce Virtual Summit? If not get a free ticket at www.insaka.co.za/summit
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May 3, 2021
POPI Act - What you need to know [Part 1]
I had the privilege of sitting down with some of South Africa's leading experts to unpack the POPI Act and what it means for online sellers in South Africa. The deadline is approaching and we all need to make changes to ensure we aren't breaking the law.
*Interesting links*
* Learn more at https://ecomafrica.org/
* How to become an Information Officer
* Click here to go to Part 2 of this conversation
Have you got your free ticket for the PayFast eCommerce Virtual Summit? If not get a free ticket at www.insaka.co.za/summit
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Apr 26, 2021
Should you outsource your stock keeping? (3PLs explained)
Managing your stock & dispatching parcels takes up a considerable amount of your time and efforts... But what if you could take all of that admin off your hands and outsource it to a warehouse that specialises in warehousing and stock control for eCommerce businesses? This would free you up to focus on the side of eCommerce that you probably love and this might just free up your business to grow at a faster rate.
In this episode, I unpack the opportunities around 3rd Party Logistics partners and I give you the calculation to work out if this is something that you should be considering for your business.
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Apr 20, 2021
Where to focus your efforts to increase sales for YOUR online store
As a website owner, you have so many things to get done so it's hard to know where to best focus your attention to bring about more sales. But the right action for you right now depends on where your website is and where your business is. In this episode, I explain how to know where you are and what you should be focusing on right now so that you get maximum results without wasting your time and money.
To learn more about eCommerce Next Level click 👉 https://insaka.co.za/nextlevel
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Apr 12, 2021
The No.1 Mistake I See Website Owners Making
To be honest, I am shocked at how many website owners are leaving out such an important piece of info that their customers need to be able to make an order. If you're selling online you might be making this mistake and it WILL be causing you to lose sales. Listen to this episode to hear what it is and how best to solve it.
For more tips on how to increase your website sales (without spending more on marketing) book your free ticket for my upcoming webinar: https://www.insaka.co.za/webinar-registration
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Apr 6, 2021
Hustling VS Entrepreneurship - What drove Zamani from selling toilet paper to opening his eCommerce business.
If you are hesitating to start your business because you feel that you need more time or money then you absolutely NEED to hear the inspiring story of Zamani Shezi. He's a professional truck driver who used to hustle for extra money by selling toilet paper in the townships. When he read about entrepreneurship and how you can leverage your time then he set out to start his eCommerce business. But he didn't have much time and money and had to go ALL IN. This episode left me in awe and I know this is going to inspire so many others!
To support Zamani Shezi please visit his online store Qalaza-Online and please feel free to tag him in our Facebook Community to let him know what you thought from this episode.
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Mar 29, 2021
6 Months till 1st sale but 5 years later she's still going strong
If you're a member of the Insaka eCommerce Community then you've probably had some help from Annelize Moodley as she's always in the group offering advice and helping where she can. Just like many other community members, Annelize has been building her own store and she freely shares her advice where she can, and she's learnt a lot since she started her store Jislaaik Shop in 2016 with the goal of supporting local suppliers and helping them to sell more of their products through eCommerce. Listen to the end to hear how her passion is driving her not only to grow her own store but also how she's helping to make South Africa a better place.
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Mar 23, 2021
Email marketing & Database Building
Warrick is joined by social media marketing expert Anina Heyns and they dive into the importance of database building and email marketing. Expect to get a full understanding of why database building is your golden ticket to eCommerce success and you'll get some actionable tips on how to build your list, when to send your emails, how to craft great emails and how to grow your online sales through email marketing.
As Warrick says, "the future growth of your online business can be determined by the current growth of your email list"... So this is a crucial episode for your future success.
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Mar 15, 2021
Interview with BizCommunity
In this weeks episode, we dive into the interview between Warrick and BizCommunity where Warrick was asked to explain what led to the launch of Insaka, the ways Covid-19 has caused businesses to pivot offerings, why smaller businesses can capitalise on the e-commerce boom, and he shares tips for launching and running an online store.
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Mar 8, 2021
POPI Act - What SA online sellers need to know right now
There are some strict rules which SA online sellers need to adhere to before the upcoming deadline. To uncover what we need to do I've interviewed legal expert Kyle Torrington from hellocontract.co.za
He explains exactly what eCommerce sellers need to do in order to comply and when the deadline is for making these changes.
I certainly learnt a lot from talking to Kyle and, as you'll find out at the end of the video, there's some really great news here too!
Watch the video now and if you want to reach out to Kyle for more info you can browse to hellocontract.co.za
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Mar 1, 2021
4 Top Tips to get suppliers to want to work with you
You've identified suppliers whose products you want to sell but they aren't taking you seriously. They're not excited for you to be selling their products or maybe they aren't even responding to you at all! How are you supposed to have a successful online business if you can't get products from these suppliers!?
In this episode, I share my 4 top tips to help you get a foot in the door and to get them to want to work with you. Stick around till the end to hear more about what else you can do to have more success online.
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Feb 22, 2021
Wordpress VS Shopify... Which one should you pick?
There are endless reviews and comparisons online but I wanted to cut through the clutter and narrow down my Top 5 considerations when deciding which platform is right for you. In truth one is not better than the other BUT one is better suited to you. Listen to this episode to find out which one that is.
And if you're listening to this episode in the week that it goes live then be sure to sign up for our free training on how you can set up your own online store. In this 5 Day Challenge, I'll show you how to create your own store in just 30 mins a day over 5 days, even if you have no prior experience. Book your free spot here: https://insaka.co.za/
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Feb 15, 2021
4 Steps to Your 1st Online Sale
I was recently asked for the quickest way to start making sales online and although I'm not here to tell you that you can make a million dollars online overnight, I did want to give you my quickest steps to getting online and getting to your first sale. In this episode, you'll hear my quick-win actions for getting up and running as quickly as possible and you'll hear my recipe for getting from no sales to that elusive 1st sale 🙂
You'll also get my invite to join me for my free live training where I'll show you the step by step approach to getting your store up and running. The live training is just 30 minutes a day and you can do this even if you have no prior experience. To book your free spot visit www.insaka.co.za now.
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Feb 1, 2021
Why job security no longer exists
The world is shifting it's changing right now and opportunities that have never existed before are opening up but the problem is that most people aren't even recognizing it and everyone just keeps following the same old path
and where it starts gets really scary is when the younger generation is being raised in a world where these new opportunities are being taught as risky or that they’re for somebody else or they're unachievable because right now these opportunities well they're just that they're opportunities but in years to come they won't be opportunities they will be the way of life.
And we’ve already seen that the security that previous generations had from a good job, well that security no longer exists.
We see it everywhere, companies using software, robots, machines and outsourcing to replace jobs but at the same time the same technology allows you to make money, start a business or earn a living based off your passion, your knowledge and your skills and to do it witho…
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Jan 25, 2021
The Africa Free Trade Agreement - Interview with Alastair Tempest
The Africa Free Trade Agreement may not sound like the normal topic that you'll hear on my podcast but if you're selling online then this is something that you really want to pay attention to as it creates 2 massive opportunities for us. Opportunities which are going to be game-changers in the coming years.
In order to fully unpack this topic, I invited my fellow board member of the eCommerce Forum of South Africa, Mr Alastair Tempest, to do a live video in our community group. That video discussion was too good to let it vanish into the endless scrolling depths of Facebook and so we've pulled out the audio to share with you here in my podcast.
I'm excited to share more about the Africa Free Trade agreement and the opportunities it presents for you.
To read more, visit: https://ecomafrica.org/blog/2020/02/05/the-launch-of-the-african-free-trade-area-afcfta/
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Jan 18, 2021
The Growth Opportunities in Online Selling in South Africa
This is an episode with a twist - here I am the one being interviewed by my friend Jandre de Beer for his podcast called *The Marketing Fix Podcast.* Jandre is the founder of V8 Media, which is a leading digital marketing agency in Johannesburg, South Africa.
In this podcast, we discuss the growth opportunities available in online selling in South Africa and we chat about both our successes and lessons learnt through the years as entrepreneurs in the online space.
Join us for the conversation and apply our collective experiences to your own business to help you grow it faster and better.
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Dec 14, 2020
How to sell online to international customers from SA
If you're thinking of selling to customers outside of SA then your biggest challenges are going to be them seeing pricing in ZAR, high delivery costs for the customer and how to price your products for these customers. In this episode, you'll find out how to easily handle all of that and more.
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Dec 7, 2020
Lessons learnt from Black Friday 2020 and how to get more sales in 2021
Duncan Colville from TDMC joins Warrick as they go through the key lessons and experiences from BFCM 2020 with the goal of figuring out what we can collectively learn so that we get even more sales in 2021.
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Nov 30, 2020
Efficiently Managing Product Returns
Managing customer returns is an unavoidable part of eCommerce and this can either be managed poorly whereby customers have bad experiences and never shop with you again or this can be proactively managed in a professional manner where the customer is left feeling supported and valued. To help achieve the latter, Craig Plowden from www.revlogs.co.za joins us to share his experience as the CEO of a service provider which specializes in helping businesses manage their returns processes.
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Nov 23, 2020
How to Grow Your Sales Through Customer Support
After winning the top eCommerce award in 2015 for Customer Support I've shared how offering great customer support shouldn't just be something that you do because you must or because it feels good but rather that this should be a strategic focus of your business as it allows you to rapidly grow your sales without having to invest more money into marketing. Find out how in this episode.
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Nov 16, 2020
The Benefit of Offering Free Shipping and How to Calculate your Free Shipping Threshold
South African online shoppers expect free delivery to be offered on your website for orders over a certain value. But how do you work out the right value to use?
I've seen many online stores offering free shipping at points where I'm certain they're losing money, I know because I've made that mistake myself!
So in order to work this out, you need these two metrics:
* Your average cost per delivery
* Your average gross profit percentage
Your average cost per delivery is worked out by taking your courier bill from any given month and dividing it by the number of orders you sent out through that month. Your average gross profit can be pulled from your financial records or, if you're just starting out then you can look at the gross profits on offer from your suppliers by looking at their wholesale price sheets.
To learn how to put this into practice and calculate the correct free shipping value for your site, listen to this podcast episode right to the end.
If you have any questi…
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Nov 9, 2020
Offer Better Delivery and Save Money Using Lockers
Delivery via pick up point and lockers has been a growing trend across the US and Europe and it's now becoming a great opportunity for SA online sellers to start focusing on using lockers to offer better customer service and as a way to significantly reduce courier costs. Listen to this episode to find out how.
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Nov 2, 2020
6 Top Tips for Packaging Your Parcels
Online sellers often do everything right but end up with an unhappy customer because of a late or damaged delivery. It's important to know how to package the parcel correctly and how to work with the couriers to ensure deliveries which are quick and delivered in one piece.
In this episode, I share 6 top tips given to me by The Courier Guy about how to package your parcels properly.
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Oct 26, 2020
How to create your social media marketing strategy with Magriet Groenewald
Magriet is a social media expert who breaks social media down to the basics about how to structure your content to engage with the right audience, how often to post and how to keep the big picture in mind when creating content.
To join the Social Media Masterclass webinar with Magriet, click here:
http://bit.ly/magriet-social-media
For the download mentioned in the podcast go here: https://www.magrietgroenewald.com/instagram
For more info go to www.magrietgroenewald.com
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Oct 19, 2020
The POPI Act and What You Need to Know
The POPI Act came into effect recently and we only have a short while to ensure that we are compliant. This affects everyone selling online and in this info-packed podcast episode we have the opportunity to learn about the POPI Act from Heidi Barter, attorney and co-founder of https://www.bartermckellar.law/
She explains exactly what we need to know and what we need to do in order to comply before the deadline hits us.
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Oct 12, 2020
Black Friday 2020 - Top Tips for making the most of it
Discover some of my top tips for getting your online store ready for Black Friday this year and take advantage of the enormous growth that the eCommerce industry has seen in 2020.
To download the FREE Black Friday Top Tips PDF, head over to our website www.insaka.co.za
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Oct 5, 2020
Why eCommerce is the best opportunity right now and how you can get into it today
If you are looking at getting into your own business, eCommerce is the absolute best and least risky route to take.
Learn how you can invest in your business and fast track your learning in our elite program called *Your Online Store*. Take advantage of our COVID-relief package now and get access to this program as well as our advanced membership program called *Next Level*, all in one deal.
Get more info at https://www.insaka.co.za
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Sep 28, 2020
Literally the MOST inspiring eCommerce case study with Gail Starr
Gail recently won our competition for the most inspiring case study and you can now hear what she did over the past 6 months to build her business and to win the R10,000 grand prize.
In this episode, Gail talks about the 5 Day Challenge which helped her to get started. This challenge only happens twice a year and it's just opened again today. Book your free spot here: www.insaka.co.za/start
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Sep 21, 2020
Wendy's Story from the Corporate Office to the Beach Life
Wendy was browsing online to find something special for her daughter but when she couldn't find it in SA she decided to start selling it herself. What was meant to be a sideline hobby has turned into a thriving business which has allowed Wendy and her family to move from the big city to a small coastal town to live the life of their dreams.
Support Wendy by shopping on her site www.littlethingswelove.co.za
If you would also like to find out how to start your online store then sign up for the free 5-Day Challenge where Warrick will show you how to build your own online store in just 30 mins per day even if you have no prior experience. Book your free spot here: www.insaka.co.za/start
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Sep 14, 2020
How a KZN Grandma Pivoted to Selling Online
It's no wonder her granddaughter calls her the App Gran as Barbara Magrath, who's in her 70's, has built and launched her online store www.dragonfirebeads.co.za
If you think feel that you may not be techie enough to start selling online then listen to Barbara's inspiring story now.
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Sep 7, 2020
Freedom or Traffic? This married couple made their choice.
In this inspiring episode, Warrick talks with married couple Roger and Andrea Leverton about how they walked away from an 8-year corporate career in order to have more freedom and to be able to live life on their terms.
Listen to their story and then check out their website dandelionroom.co.za
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Aug 31, 2020
How to Follow Your Passion and Create a Thriving Online Business
Join Warrick Kernes as he talks to Carolyn Ashmore about her journey of starting and growing her store www.atriumplants.co.za
It's really inspiring to see someone following their passion, believing in themselves and creating a successful business while doing what they love.
Tell Carolyn what you thought of this episode on IG @atriumplants
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Aug 24, 2020
From Top-end Salary to Start-Up Business: A Leap of Faith
Listen to this inspiring story from Ryan Amory the founder of Africa Made Only and hear how he decided to leave a successful corporate career to follow his passion. Check out his website for more www.africamadeonly.com
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Aug 17, 2020
Six Ways to Avoid Fraudulent Orders on Your Website
Over 12 years of selling online Warrick has seen his fair share of fraudsters and in this podcast, he shares his experience of what to do to avoid them. You'll learn his 6 red flags to look out for and the 3 bonus tips at the end on how to know for sure if an order is or isn't legit.
Check out our Insaka eCommerce Playbook.
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Aug 2, 2020
CPA Law for eCommerce (feat. Caleb McKellar)
Warrick speaks to* Caleb McKellar*, Partner at Barter McKellar, about CPA Law (Consumer Protection Act) in SA and how it impacts you as an eCommerce entrepreneur.
Although the CPA, the Electronic Communications Act (ECTA) and the Protection of Personal Information Act (POPI) all contain provisions to protect online consumers, the focus of the podcast was exclusively the CPA (no doubt Warrick and I will sit down to discuss the ECTA and POPI in due course).
As discussed during the podcast, we examined the importance of the implied six month warranty provided for under the CPA. Here is the section of the CPA dealing with the implied warranty:
*56 - Implied warranty of quality*
(1) In any transaction or agreement pertaining to the supply of goods to a consumer there is an implied provision that the producer or importer, the distributor and the retailer each warrant that the goods comply with the requirements and standards contemplated in section 55, except to the extent that those good…
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Jul 6, 2020
Instagram Content, Shoppable Tags & Stories Ads
As a social media expert, Lauren has some fantastic tips for anyone interested in Instagram. From creating the right content to using hashtags, to getting your account verified and even using shoppable tags… Lauren’s presentation will help you to have a complete understanding of how to use Instagram properly.
Lauren is the founder of the Growth Academy and the co-Founder of Future Females. Find out more below
* www.thegrowthacademy.co
* https://futurefemales.co/
In the presentation, Lauren mentioned the free Instagram guide which you can get here: https://future-females.ck.page/6-secrets-instagram
*Find out more about verifying your IG account here:* https://blog.hootsuite.com/get-verified-on-instagram/
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Jun 28, 2020
Beyond COVID-19: Insights from eCommerce Entrepreneurs (bidorbuy, MobiCred, Pargo and Zulzi)
Warrick speaks to four eCommerce entrepreneurs & experts about the current boom in the industry and what you can expect to see in a post-COVID-19 South Africa.
*Panelists include: *
* Jason Sive (Mobicred)
* Lars Veul (Pargo)
* Craig Lubbe (Bidorbuy)
* Donald Valoyi (Zulzi)
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Jun 21, 2020
Using SEO to Bring Traffic to Your Store
An in-depth conversation with *eCommerce SEO specialist* and entrepreneur, Paul Lombard.
Paul is the co-founder of www.cartello.io
Follow us on twitter for news and updates: *@EcommExplained*
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Jun 13, 2020
The Future of Online Payments with Zapper CEO, Brett White.
Zapper is one of SA's leading Fintech companies, and they're used by merchants throughout the country. In this episode Warrick chats to the founder and CEO, Brett White about online payments, QR codes and eCommerce in general.
Follow us on twitter for news and updates: *@EcommExplained *
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Jun 6, 2020
Creating a Winning Social Media Marketing Strategy for eCommerce
A detailed conversation about how you can create a winning social media marketing strategy for your online store with Facebook & Instagram marketing expert and thought leader, Magriet Groenewald.
Follow us on twitter for additional content and updates:
@EcommExplained
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May 31, 2020
The Truth About Online Retail in South Africa
A conversation with Arthur Goldstuck, who is regarded as South Africa’s leading expert on Internet and mobile technology trends.
*Follow us on twitter for additional content and updates: *
@EcommExplained
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May 24, 2020
The Digital Revolution is Finally Here (Thanks COVID-19)
Warrick interviews the founder and Managing Director of PayFast, Jonathan Smit. PayFast is one of South Africa's leaders in the FinTech space, they help thousands of entrepreneurs by facilitating secure payments online. Warrick and Jonathan discuss the transformation currently taking place in the e-commerce space and that will affect you.
Join our community on twitter for news and updates:
* @EcommExplained
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May 18, 2020
Drop Shipping: How to be Successful in South Africa
Warrick explains what it takes to run a successful drop shipping site in South Africa as well as what the common mistakes are that you can avoid when getting started.
Twitter:
* @EcommExplained
* @WarrickKernes
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May 10, 2020
The Best Platform to Build Your eCommerce Store
Warrick explains which eCommerce platform is the best for you to use based on factors such as cost, ease of use, speed and accessibility in South Africa.
He also shares how you can avoid the pitfall of overpaying developers to build an expensive site that you could have built yourself in a few days with the modern tools available.
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May 3, 2020
Trailer: Welcome to eCommerce Explained!
*Warrick Kernes is South Africa's leading eCommerce expert. *He successfully built and sold an online store with an annual revenue of R20 million. In this podcast he'll take you on a journey to start, launch and grow your own eCommerce site. Subscribe to the show and follow us on twitter for more updates: @eCommExplained
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May 3, 2020
7 Tips to Find a Winning eCommerce Product
Warrick Kernes explains the most important things to consider when finding the perfect product to sell in your online store. Welcome to eCommerce Explained!
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