The Current
The Current
Jul 1, 2020
Episode 10: Ameren's Tara Oglesby
Play • 19 min

It’s been nearly four months since utility companies suspended disconnections and bolstered their customer support programs in response to COVID-19’s economic impact. This week, Brad speaks with Tara Oglesby, Vice President of Customer Experience for Ameren, to review how the St. Louis-based company serviced its customers’ evolving challenges and what lessons it is applying to its customer support model. 

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