Paws Claws & Wet Noses | Veterinary Podcast
Julie South of VetStaff
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For veterinary professionals (veterinarians and veterinary nurses + veterinary support staff) working or wanting to work in New Zealand. This podcast helps veterinarians | businesses | jobs | business | personal growth. Julie South - your show host - tackles frequently asked, yet unanswered, questions relating to veterinarian recruitment, being a veterinary locum, business growth - sales, marketing and social media, personal development. Your success as a veterinary professional starts in the gap between your ears. Julie South tackles some of the tough veterinary recruitment and employment questions in a way that's easy to understand. Julie South does veterinary recruitment different - she's New Zealand's veterinary sector *matchmaker* - finding dream jobs for job hunters and finding model employees for veterinary clinics.
Available episodes
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3 days ago
Vet and Vet Clinic Immigration New Zealand matters | visas | MIQ | ep 051
When it comes to matters "immigration" in New Zealand there are all sorts of changing scenarios - almost weekly.
Licensed Immigration consultant Katy Armstrong of IntoNZ chats with Julie South about what's news.
Here's what Katy and Julie talked about:
Julie's *petition to have two MIQ spaces allocated each week to vets issued visas by Immigration NZ*
* Is the median wage expected to change? If so:
* What difference is that going to make and when does it kick in?
* For vets wanting their Permanent Residency what:
* Visa do they need to be on to get that?
* When can they start applying?
* Who’s eligible?
* Is it just a visa or is there an entry date / arrival date criteria too?
* Long Term Skills Visa – is that still a thing?
* Skilled Migrant Visa – what is that? Does this apply to vets?
* What are processing times, do you know?
* How many vets have so far been approved under the “*June 50”*?
* How many vets have been approved *this year*?
* Do you know how many vets per annum are usually approved in normal times (ie, pre-pandemic)?
* Do you know what we’re averaging 2020 and 2021?
* What else do vets and/or vet clinics need to know as at today?
*Katy's website** - IntoNZ
**2021 Residence Visa that Katy mentioned**
**Book a chat with Katy*
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Oct 11, 2021
Companion Animal Vet Dr Liza Schneider - Holistic Vets - Vet Clinic Sustainability - 050
*Veterinarian Dr Liza Schneider is one of New Zealand’s leading authorities in holistic animal healthcare. *
In 2003 Liza established – what is today – award-winning *Holistic Vets* in Tauranga – located in New Zealand’s spectacular Bay of Plenty region.
Holistic Vets is a fully integrated veterinary practice combining conventional veterinary medicine and surgery with complementary therapies. This was the first of its kind in New Zealand.
Liza is also the founding trustee of *ARRC Wildlife Trust* – that’s the *Animal Rescue and Rehabilitation Centre*.
The ARRC is a charitable trust which provides veterinary care and services to rehabilitate wildlife and has been the recipient of community awards.
Education is a key focus of ARRC, especially of children. To help achieve this ARRC has produced a series of children’s books illustrating the human impact on wildlife and what children can do to help.
As you’ll hear today, throughout her veterinary career, Liza has sought and applied complementary and natural therapies which are easy to learn, practical to apply, and highly effective at assisting her patients to heal.
She’s always believed that as a vet, it’s not simply her job to practice veterinary science, but it’s her *responsibility* to make sure she always gives her patients the best possible care; knowing that she’s explored every option to enhance their health.
Liza has served as the president of the NZ Vet Association’s Complementary Veterinary Medicine branch since 2010.
Over the years Liza has been recognised for her work in the community, her entrepreneurship and business acumen with several awards.
Last year – in 2020 - she was the recipient of the *New Zealand Veterinary Association’s Veterinary Impact Award* which is bestowed on an individual who’s made a considerable positive impact for the veterinary profession.
Liza delights in educating, inspiring and entertaining people about sustainable healthcare and the importance of preserving our natural heritage.
Liza’s extremely passionate about what she does and what she believes in.
*LINKS FROM TODAY'S SHOW
**Episode 049 - the first in the #SustainableVets series
**
**Julie's petition to help get more vets into New Zealand**
**Holistic Vets in Tauranga**
**Animal Rescue and Rehabilitation Centre Wildlife Trust**
**Sustainable Vet Practice NZ - on Facebook**
**Sustainable Vet Practice NZ - on Instagram**
**Paws Claws & Wet Noses at Facebook*
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Oct 4, 2021
Vet Clinic Sustainability - Q&A with Drs Francesca Brown, Rose Unsworth, Liza Schneider - where and how to start with being a sustainable vet clinic
*Vet Clinic Sustainability - three vet panel discussion on what vet clinics can do to start or further their sustainability journey
GUESTS:*
*Dr Francesca Brown:
*Head of Programmes and Principal Lecturer, Vet, Nursing Education and Chair, Educational Standards committee at Otago Polytech *
*Previous guest episodes:
*Episode 28**
**Episode 29**
Dr Rose Unsworth - Companion Animal Veterinarian
*Complementary Veterinary Medicine Branch of the NZVA. Rose has also featured twice as a guest on Paws Claws & Wet Noses:
*Episode 09*
*Episode 21**
Dr Liza Schneider - Companion Animal Veterinarian
*Prinicipal and* *owner of award winning Holistic Vets in Tauranga.
Liza established Holistic Vets in 2003.
You’ll hear more about Liza’s journey next week.*
*
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Sep 27, 2021
Veterinarian Lucy Scott - Behaviour Vet - A Member of the Australian and New Zealand College of Veterinary Scientists in Veterinary Behaviour - ep 048
Guest: Dr Lucy Scott - New Zealand Registered Veterinarian from the Massey Veterinary Science class of 2015 recently branched out into veterinary behavioural work and starting her own behaviour business.
Lucy started off in a rural mixed animal practice – where she spent six years before pursuing her dream of making a difference in animals’ lives through behaviour modification and training.
Lucy uses positive reinforcement training with her own animals and introduced fear-free principles into her former practice.
This year - 2021 - she sat her Australian College of Veterinary Scientists Membership exams in Veterinary Behaviour and started her business Veterinary Behaviour Services NZ.
*Lucy's website**
**Julie's Parliamentary Petition to Get2VetsNZ*
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Sep 21, 2021
vets and vet clinics - attitude of gratitude + kiss your brain in gratitude for wellness
*Vets and Vet Clinics: how to incorporate an attitude of gratitude in your life for well health
*
I’ve noticed the light of positivity in my mind dim over the last couple of weeks, and if I’m feeling it, then I know that others must certainly be a little shaky too.
Since that episode I’ve had a few people ask me how can they have an attitude of gratitude – what does that look like – as part of their lives? The conversation usually goes something like this:
I journal.
What does journaling look like?
Or
Who’s got time to journal?
Or
How do you start?
Or
What’s the purpose of that?
So today I’d like to share what journaling looks like for me – there’s no right or wrong way to journal – the important thing is to just do it.
*
What does it mean to practice gratitude?
*
Put simply, gratitude means the state of being grateful.
It involves expressing thanks or appreciation for something, from a gift to life itself.
Gratitude is an active state – you have to go looking for it – it doesn’t just happen without having an open heart and an open mind… well I don’t believe it can.
Gratitude involves the recognition of the positive things in your life and how they affect you.
It can range from noticing and truly stopping to look at and smell the roses through acknowledgement of a beautiful flower you pass when you’re out walking … or being wowed by the beauty of a full moon … or a rainbow … or sunrise or sunset … the smile on a baby’s face … when your pet greets you with such enthusiastic love when you get home … when your kids show you their work of art that’s just for you…
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Sep 14, 2021
Vet clinic internet and cyber security protection flaws and fixes - ep 046
Vet clinics: how secure is your website or internet system?
Do you have a recovery or contingency plan if you're the victim of a cyber attack?
What aspects of your vet clinic practice are vulnerable?
Today Julie South looks at:
* *how to protect your vet clinic against a DDoS attack, *
* *internet failure contingency plan(s) *
* *how to recognise phishing scams & emails*
* *latest password management recommendations*
* *identity theft*
* *free wifi dangers*
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Sep 7, 2021
Vet Students - smart money advice questions with Janet Natta - pt 2 of 2 - ep 045
*Vet Science Student Q&A - part 2 of 2
*
Although today’s episode specifically answers Massey students’ questions, as you’ll hear, the information Janet shares is relevant to just about most people.
Because her profession requires full disclosure – which you can read in its entirety at smartmoneyadvice.co.nz I’ll just go over the top level stuff.
*Qualifications *
* Bachelor of Business Studies - Massey University
* Diploma in Business endorsed in Personal Financial Planning - Massey University
* Authorised Financial Advisor (FSP no 67543)
*Professional Membership / Roles *
* Institute of Financial Advisers - Waikato Branch Secretary and former member of The National Council
* Financial Advice NZ – Committee member, Waikato/BOP
She’s also held roles on National Investment Advisory Committees for The National Partnership and Advanced Investment Solutions
* *
*Experience *
Janet’s owned her own business since 2008. She worked in it as a part time employee, for 2 years, prior to purchasing it.
She’s also worked as a fire and general insurance underwriter for 4 years, a bank adviser for investment and insurance for 2 years and as a Professional Trustee for 12½ years with Public Trust.
Smart Money Advice
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Aug 31, 2021
044 - Positive Mental Attitude Through Covid Lockdown for VetMed Professionals
M*indset – how to stay sane when your world appears to be spinning out of control crazy through Covid Lockdown
**Language of Appreciation at Work - Questionnaire**
*During Lockdown last year, I uploaded a questionnaire onto VetStaff’s website to help employers / employees discover how people like to be appreciated at work. It’s a free questionnaire – you don’t have to provide your email or anything like that, takes about 5 minutes to complete, and helps you discover how you like to be appreciated at work.
I recommend all teams complete it – that way everyone can talk the* language of appreciation* that each individual person understands.
Topics this week:
*How to get out of getting stuck in the negatives
9 ways to stay positive during the coronavirus pandemic
5 ways to mental hygiene
5 rules to live by to find your spark*
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Aug 24, 2021
043 - part 2 of 2 - how Dr Jocelyn Birch Baker attracts and embraces part timers to run a profitable smooth operating vet clinic
*Julie South interviews Jocelyn Birch Baker of Smooth Operating Vets + High Street Veterinary Clinic in Rockhampton, Queensland, Australia
*
Jocelyn’s vision at *Smooth Operating Vets* is to ensure all veterinary women have the opportunity to work in a team where everyone knows their talents and calmly does their very best in an encouraging and supporting place…. That women can return to veterinary practice after the birth of their babies with the skills, knowledge and confidence they need, to work in clinics that are supportive and flexible … where everyone works together - like a community - to achieve everyone’s goals.
Over the course of her career, Jocelyn’s experienced many areas of the veterinary profession – from the cattle industry through to mixed and small animal clinics.
She’s held positions on Australian national and state boards and committees and has taken time out of her career to raise her children.
Today, as the owner of *High Street Veterinary Surgery* in Rockhampton, Queensland, she’s had hands-on, day-to-day experience of what it’s like to be a practice owner in today’s veterinary marketplace.
Jocelyn understands the complexities of running a profitable practice, while having an excellent lifestyle for herself and enabling everyone on her team to have excellent lifestyles too.
As the founder of Smooth Operating Vets, Jocelyn is working to create mother-friendly veterinary practices. She believes that creating mother-friendly vet clinics is essential to help reduce the number of highly skilled veterinarians who leave the profession because they can’t find positions that support, nurture and respect them as veterinarians and mothers.
*In this episode Jocelyn talks about the:*
* *5 "rules" at her clinic.*
* *3 underlying tenets that enable her to attract and keep high performing veterinary professionals.*
* *6 actions she took to help build a strong team of trust, respect and belonging.*
* *7 different ways Jocelyn manages part-timers for maximum efficiency and profitability as well as fun.*
* *11 things that Jocelyn implemented with her 30 minute consults that's meant she's never looked back*
The way Jocelyn now recruits, together with the systems and procedures she’s put in place, is non-traditional but it works. This is what Smooth Operating Vets is all about.
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Aug 16, 2021
042 - How to embrace and retain part time vet mums at your veterinary clinic with Dr Jocelyn Birch Baker of Smooth Operating Vets - part 1/2
*Julie South interviews Jocelyn Birch Baker of Smooth Operating Vets + High Street Veterinary Clinic in Rockhampton, Queensland, Australia
*
Jocelyn’s vision at *Smooth Operating Vets* is to ensure all veterinary women have the opportunity to work in a team where everyone knows their talents and calmly does their very best in an encouraging and supporting place…. That women can return to veterinary practice after the birth of their babies with the skills, knowledge and confidence they need, to work in clinics that are supportive and flexible … where everyone works together - like a community - to achieve everyone’s goals.
Over the course of her career, Jocelyn’s experienced many areas of the veterinary profession – from the cattle industry through to mixed and small animal clinics.
She’s held positions on Australian national and state boards and committees and has taken time out of her career to raise her children.
Today, as the owner of *High Street Veterinary Surgery* in Rockhampton, Queensland, she’s had hands-on, day-to-day experience of what it’s like to be a practice owner in today’s veterinary marketplace.
Jocelyn understands the complexities of running a profitable practice, while having an excellent lifestyle for herself and enabling everyone on her team to have excellent lifestyles too.
As the founder of Smooth Operating Vets, Jocelyn is working to create mother-friendly veterinary practices. She believes that creating mother-friendly vet clinics is essential to help reduce the number of highly skilled veterinarians who leave the profession because they can’t find positions that support, nurture and respect them as veterinarians and mothers.
In this episode she talks about buying her practice – and then not long after she bought it two vets and a few nurses resigned … Jocelyn’s first foray into recruitment to replace her departing staff was to do what everyone else does because that’s what she thought she had to do … but then she realised she didn’t need to do it that way at all – because “that” way doesn’t work.
The way Jocelyn now recruits, together with the systems and procedures she’s put in place, is non-traditional but it works. This is what Smooth Operating Vets is all about.
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Aug 10, 2021
041 - Massey University Vet Science student Q and A - recruitment and first job questions
This week Massey University Veterinary Science students asked Julie South questions relating to their first job interview & recruitment.
*The questions asked were: *
W*hy should we go through a recruitment agency when we can get a job ourselves – doesn’t it just cost the clinic more to use an agency and won’t they then hold that against us? Is it money they could have paid us instead?*
*Is it okay to ask about salary at the job interview?
I've heard from several vets over the course of my placements comment that they found an experienced vet at their first job to mentor them, and that they partially based their first job decision on that. *
*How should I go about this? *
*Is this a common thing new grad vets think about? *
*Is it important or crucial to my development as a new grad? *
*How do you balance finding a good first job with your partner's limited work locations?*
*How would you approach asking a clinic you've done placement at if a job might be available? (When…
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Aug 3, 2021
040 - Emotional Intelligence - 6 ways to lead as an emotionally intelligent leader
*EMOTIONAL INTELLIGENCE - EQ - part 2 (of 2)
*
*Strategies to become more emotionally intelligent
6 ways emotionally intelligent people lead*
#1 – Learn more about the inner workings of YOU
#2 – Get an honest & objective assessment of YOU – from people you trust who’ll tell you how you are, not how you want to be
#3 – Journal & Track – discover cause & effect
# 4 – Listen
#5 – Putting yourself in the other person’s shoes
#6 – open yourself up
*NB: in the podcast I talk about my own experiences of "honest and objective feedback", "listening" and "opening myself up"*
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Jul 27, 2021
039 - EQ - Emotional Intelligence - 12 statements low EQ people make
Today we’re looking at *emotional intelligence* (EQ) and how essential having a high EQ score is to your professional and personal success and development.
In today’s workplace - workplace performance and career success, and even employee health, which were once thought to be a function of someone’s IQ – or intelligence quotient - are, in fact, tied in with EQ – or someone’s emotional intelligence.
If you’re unfamiliar with EQ - it’s each person’s ability to recognise, understand, and manage their emotions and those of others. The emotional Intelligence Quotient (EQ) is the measure of that ability.
That’s what today’s podcast is all about. Developing and improving your EQ will not only help your personal relationships and life but will also dramatically improve your professional life as well.
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Jul 20, 2021
038 - Dr Yvonne Clark - Companion Animal Veterinarian | Volunteer Veterinarian | New Zealand - similarities and differences as a veterinarian
Has the idea of volunteering your amazing veterinary skills - either as a veterinarian or veterinary nurse - kinda got you a little bit excited?
If so, then Dr Yvonne Clark's experiences - on beautiful holiday-resort islands - Sardinia in the Mediterranean and Rarotonga in the South Pacific - will give you a bit of an insight into what volunteering is like.
Dr Yvonne Clark is a companion animal veterinarian who originally qualified in Australia.
She's worked in the UK, Australia, Sardinia, NZ and the Cook Islands.
She talks about some of the differences and similarities of working in New Zealand compared to other countries.
She also talks a little bit about what it's like as a locum companion animal veterinarian.
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Jul 12, 2021
037 - 15 signs it's time to look for another veterinary clinic job
*15 signs it’s time to change jobs + 4 next steps*
1. By the time Sunday night comes around, you’re in “dread mode” – you dread going to work on Mondays
2. Time drags – you struggle to immerse yourself and be in the zone like you used to
3. Little things start getting you down and you no longer believe in the clinic like you used to … favouritism, perhaps things don’t get fixed fast – it’s always been like that but now it starts to get you down … there’s never any money for upgrades – that didn’t bother you before but now it’s really starting to grind you down.
4. There’s no sense of team or unity and it feels like everything is about to implode. There’s no leadership – everyone’s pulling in different directions and/or allowed to get away with blue murder – tardiness, not following SOPs, lateness, questionable ethics, bullying
5. You feel like you’re not growing professionally and there’s little chance of anything changing in the near fu…
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Jul 6, 2021
036 - veterinary clinic employee exit Interviews + off-boarding + recent immigration & employment news
*The WHAT, WHY, WHEN & HOW to conduct EXIT INTERVIEWS at your Veterinary Clinic
Questions to ask at Exit Interviews*
* *What is their reason for leaving?*
* *Do you feel you had opportunities for growth or promotion within this clinic?*
* *How well do you believe your work was recognised and appreciated?*
* *Do you feel you were given adequate training and assistance?*
* *How fairly were the rosters / after hours / on call requirements distributed among you and other veterinarians / peers?*
* *Working conditions and culture?*
* *Workplace policies?*
* *Tools and equipment?*
* *How do you feel you were treated by the lead vet / your manager?*
* *What did you enjoy most about working here?*
* *Have you been thinking about this for a while? What could we have done differently?*
* *What was the one-thing that finally brought about your decision to leave?*
* *What do you think would make this clinic a better place to work?*
VetStaff
leading veterinary sector recr…
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Jun 29, 2021
035 - 15 questions to ask veterinary professionals at job interviews to determine whether they'll MESS or MESH with your clinic
Asking good quality questions gets you good quality answers
In this episode you'll discover 15 questions veterinary clinics can ask job applicants to help them determine whether the *new-hire will mess or mesh with your veterinary clinic team*.
Determining and hopefully, matching clinic values, is imperative if you want your next new hire to mesh with your existing team.
The alternative is to hire someone who messes with your team - usually because of a total mis-match in values and integrity.
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Jun 20, 2021
034 - How to Recruit, Retain and Rouse Generation Z in Your Veterinary Clinic
*Gen Z are those grads who started entering the workforce a few years ago.
*
*They’re also called the i-Gen – as in iPad and iPhone and Zoomers.
*
*Generational “personalities”
*
Generational personalities don’t come so much from the actual year someone was born – or the span of years – but from events that a generation of people – a cohort – experience as they grow up at a certain time in society’s history.
It’s these significant events that shape the values of a cohort.
It shapes how they live, work, and interact with others. There’s always a huge and significant defining moment in time that starts a generation.
For example, Covid-19 will draw the line in the sand between the Zoomers and this new generation. Maybe’ll it’ll be called Gen-C as in Covid.
Today, though, I want to talk about Generation Z – sometimes known as the i-Generation.
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Jun 14, 2021
033 - Dr Bryan Gregor - Veterinarian and host of The VetPodcast - part 2 of 2
This is part 2 of my catch up with (retired) veterinarian *Dr Bryan Gregor*.
If you’ve been listening to my podcasts for the last 7 episodes or so, you’ll have heard me talk about the fan girl moment I had when *Dr Bryan Gregor* – show host of the *VetPodcast* called me out of the blue to talk ‘podcasting’.
The Vetpodcast and Paws Claws & Wet Noses have complementary audiences - plus we're both a bit geeky when it comes to things podcast-y.
As I’ve said a few times, The VetPodcast is where Paws Claws & Wet Noses dreams of being when it grows up.
Today Bryan and I talk podcasting so if you’re thinking of starting your own podcast then this show is definitely for you.
Your podcast can be about anything that interests you – it doesn’t have to be veterinary-based.
One of the things I’m regularly amazed at is the personal talent that exists inside a vet clinic in someone’s private lives. Some people do absolutely amazing things. They have really interesting hobbi…
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Jun 8, 2021
032 - Dr Bryan Gregor - Veterinarian and host of The VetPodcast - part 1 of 2
If you’ve been listening to my podcasts for the last 6 episodes or so, you’ll have heard me talk about the fan girl moment I had when *Dr Bryan Gregor* – show host of the *VetPodcast* called me out of the blue to talk ‘podcasting’.
This is part 1 of 2 of my catch up with Dr Bryan.
The Vetpodcast and Paws Claws & Wet Noses have complementary audiences - plus we're both a bit geeky when it comes to things podcast-y.
As I’ve said a few times, The VetPodcast is where Paws Claws & Wet Noses dreams of being when it grows up.
Today Bryan and I talk podcasting so if you’re thinking of starting your own podcast then this show is definitely for you.
Your podcast can be about anything that interests you – it doesn’t have to be veterinary-based.
One of the things I’m regularly amazed at is the personal talent that exists inside a vet clinic in someone’s private lives. Some people do absolutely amazing things. They have really interesting hobbies and skills that have not…
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Jun 3, 2021
031 - Richard Howard - Pathways NZ - new Immigration New Zealand Employer Accreditation requirements - bonus episode
*This is a bonus episode because Immigration New Zealand recently announced that, effective 1 November 2021, employers who have migrant workers (visa holders) on their staff will now require to be accredited under the new Immigration New Zealand requirements.*
In this episode *Richard Howard - Licensed Immigration Consultant - of Pathways New Zealand *(based in Hamilton and Wellington) answers questions and helps allay fears some clinics may have.
Richard recommends making sure you've got all your immigration-worker I's dotted and T's crossed well before the new rules come into effect.
*SHOW LINKS:
**Richard Howard - Pathways NZ*
*Register of Licensed Immigration Consultants in New Zealand*
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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May 31, 2021
030 - Dr Megan Alderson - The Strand Veterinarian - her journey to implementing mental wellness in her veterinary clinic
*Dr Megan Alderson of The Strand Veterinarian in Parnell, Auckland, New Zealand, talks about implementing various wellness progs into her veterinary clinic - her trials and tribulations.
*Dr Megan is very open and forthcoming with the information she shares:
* *what's worked and didn't work*
* *her clinic's budgets and *
* *how much she budgets for staff wellness and wellbeing*
She also shares how her personality style worked against her, until she realised she needed to change her approach (which she did).
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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May 22, 2021
029 - Dr Francesca Brown - Healthy Vet Professionals = Healthy Vet Clinic Bottom Lines
Part 2 (of 2) with *Dr Francesa Brown* on how to have a healthy vet clinic and a healthy bottom line.
*Dr Brown covers:*
* What KPIs to measure
* Where to start in supporting your team to be / get / stay healthy
* What questions to ask
* How to implement and how not to implement
* Johari Windows
* The real and true cost of staff turnover
She also asks for input / support / information as she gets ready to start her next research project.
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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May 18, 2021
028 - Dr Francesca Brown - is it possible to have healthy staff AND a healthy bottom line in NZ veterinary clinics? - part 1 of 2
*This week is part 1 of a two-part series with Dr Francesca Brown of Otago Polytechnic.*
If you don’t know Dr Francesca, she’s a veterinarian who graduated from Massey University’s class of ’98.
After graduating and gaining experience in clinical practice Francesca moved to education and then into leadership in Allied Veterinary professional education, at both Otago Polytechnic, as the Head of the School of Veterinary Nursing and nationally as the Chair of the Educational Standards Committee for Allied Veterinary Professionals.
Over her career Dr Francesca has seen first-hand and through her network of colleagues in the industry - both vets and allied veterinary professionals - the significant challenges personnel face.
If you’re attending the combined Vet Nurse and Vet Conference this year in Christchurch – coming up in June 2021 – be sure to register for Dr Francesca’s presentation as part of the business track.
Today – and next week – Dr Francesca shares her…
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May 11, 2021
027 - MindfulMay - ezyVet - mindfulness introduction webinars - May 2021
The veterinary practice management software company *ezyVet *launched *MindfulMay* as a way to give back to the global veterinary sector.
Starting in May 2021 with two webinars, ezyVet wants to create a worthwhile resources (veterinarian to veterinarian) that helps make a positive difference.
In this episode Julie South catches up with Pip and Lance from the marketing department of ezyVet in Auckland, New Zealand.
*Mentioned in this episode:
*
*ezyVet Mindful May*'s resource page: * https://www.ezyvet.com/mindfulmay**
Dr Sarah Hoggan* - webinar presenter: *https://californiaveterinaryspecialists.com/staff/sarah-hoggan/**
Dr Megan Alderson* - webinar presenter: *https://www.thestrandvet.co.nz/about/**
Dr Shalsee Vigeant - *webinar presenter: *http://www.animalemergency.co.nz/**
Episode 25 - Dr Steve Merchant *of IndieVets: *https://pawsclawswetnoses.fm/episode/025-dr-steve-merchant-indievets-q-and-a/*
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May 3, 2021
026 - Questions you can and cannot ask your colleagues or job-seeking candidates when interviewing them
*Did you know there are questions you just can’t ask your coworkers … your colleagues... at work …? *
I’m not talking being PC-on-steroids type subjects, I’m talking Privacy Act breaches – and that’s what this episode of PCWN is all about.
If you’re tasked with hiring OR you’re a job-seeker who’s considering your next career move OR you’re someone, like me, who often has to open their mouth to change feet, then this episode is definitely for you.
*Check out episode 013**
Email for you to request copy of Qs Matrix Julie referenced: julie@vetstaff.co.nz
NZ Acts of Parliament referenced:*
· *The Employment Relations Act 2000*
· *The Human Rights Act 1993, and*
· *The Privacy Act 2020
Check out **episode 025** & free lunch competition.
Upcoming shows:
*
Dr Francesca Brown, BVSc, Otago Polytech
Dr Bryan Gregor, The Vet Podcast.
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Apr 26, 2021
025 - Dr Steve Merchant - IndieVets Q&A
IndieVets - the collaborative and expanding group of independently owned and operated kiwi veterinary clinics - opened its doors early in 2021.
Its ethos is "*local vets for local pets*".
*Julie asks Steve:
*
* What does he say to those people who think he sold out on the whole local thing because he created, then sold, Pet Doctors to an Aussie ASX corporate?
* Will he sell IndieVets? How can he guarantee that?
* Why should independently owned and operated clinics join IndieVets - what's in it for them?
* How much does it cost to join?
*FREE LUNCH LUCKY DIP GIVEAWAY CONTEST - for NZ Veterinary Clinics
*To honour *World Veterinary Day* - which got a bit overshadowed in New Zealand with Anzac Day commemorations, VetStaff is giving away a free lunch to one lucky kiwi veterinary clinic.
To enter simply answer two questions correctly and email your answers to *julie@vetstaff.co.nz:
Question #1
*What did Steve say was on first page of the IndieVets agreement?
*Question #2
*…
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Apr 20, 2021
024 - Covid-19 Vaccination Roll Out - what to do and not to do - how to be a Good Faith Employer
*This episode is to help veterinary clinic employers AND employees navigate the troubled waters of Covid-19 vaccination rollouts
*
Given there’s been a bit of talk in the media lately about vaccinations and testing – or lack thereof - and the government’s commitment to get Godzone Aotearoa New Zealand’s population vaccinated this year, today’s episode is all about the Covid-19 vaccination rollout and how to manage it in your clinic.
*
In this episode:*
* can someone decline to give "vaccination" information to their employer?
* What to do if they do - what are your options?
* As a kiwi veterinary clinic - what do you need to do to ensure you've done everything right and you don't end up with some kind of employment law or privacy law case being taken against you?
* Do you have to have the jab?
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Apr 13, 2021
023 - Dr Alejandra Arbe-Montoya - Veterinarian Moral Distress, Moral Conflict & Conscientious Objection
*Dr Alejandra Arbe-Montoya a PhD candidate from the University of Adelaide and Julie South discuss:*
* *Why veterinarians are leaving clinical practice,*
* *Moral Distress** – what it is and why it needs to be included as part of the curriculum at vet school,*
* *How setting personal boundaries can help when you find yourself morally distressed,*
* *What types of communication you need to practice,*
* *How to handle **Moral Conflict**, and*
* *What being a **Conscientious Objector** means in the veterinary context.*
When Dr Ale's not doing her PhD research, she works as an emergency and critical care companion animal veterinarian in Adelaide, Australia.
A few years back, Ale was close to calling it quits on her veterinary career. She’d had enough and wanted out. Not any more - today she's a staunch advocate in improving veterinary wellbeing in-clinic!
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Apr 6, 2021
022 - Negotiating Like A Pro - Never Split the Difference - Chris Voss - book introduction
*Does the thought of negotiating have you breaking out into a sweat or in hives?
*
Would you rather do anything but negotiate?
Many veterinary recruitment deals are lost - the dream candidate, the dream job - because the veterinary clinic or the candidate - didn't know how to make the job happen.
There are many cases for using a professional recruitment agency in your veterinary clinic's hiring process.
For me - Julie South - one of the really important aspects of when a recruitment agency comes into its own (and very definitely earns its fees) is in the times when negotiation is required.
Imagine losing your prime dream candidate because you didn't know how to get the deal across the line?
Imagine feeling that your dream job isn't worth negotiating for - that you're not worth the effort - how sad is that?
In this episode Julie South introduces some of the negotiation tactics and strategies she uses and she backs them up with expert negotiator Chris Voss - author of "Never Split…
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Mar 30, 2021
021 - Dr Rose Unsworth - what it's like working in New Zealand as an overseas qualified veterinarian
*What's it like working in New Zealand as an overseas-qualified veterinarian?
*
This episode is the first in the library collection about what it’s like for an overseas-qualified veterinarian to work in New Zealand as a veterinarian. Because, as I’m sure you know, not all overseas qualified veterinarians can actually work here as a veterinarian without re-qualifying first.
*Dr Rose Unsworth and I talked about all sorts of things: *
* the differences in pet insurance uptake and how that manifests in-clinic,
* different induction processes for locums at different clinics,
* and the varying health & safety rules and regs in different parts of the world.
If you’re listening to this show and you’d like to work as a veterinarian in New Zealand please get in touch with me - I’ll put all of my contact details on the show notes page for this episode – but if you have pen and paper handy right now, you can email me at *julie@vetstaff.co.nz*.
Likewise, if you’re an oversea…
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Mar 22, 2021
020 - Hnry App | James Fuller | accounting service especially for self-employed locums | contractors
*Today’s show is especially helpful for existing locums of any kind: veterinarians, nurses and vet techs as well as the clinics that hire them. *
If you’re a locum, you’ll seriously want to listen to today’s show because it could save you a whole bunch of financial grief and headaches.
If you’re listening from Australia – or when the borders open up you’ll be heading off and working in Australia – then this is for you as well.
This *app* takes away all the financial compliance headaches. You know the sort I’m talking about - – making sure you’ve put enough money aside to cover your tax, ACC, expenses, invoicing, getting paid, raising invoices, paying yourself.
In this episode Julie South and James Fuller chat about:
* *do you need to have a limited liability company?*
* *are you paying (or setting aside) too much money for your tax?*
* *how do you know how much tax to pay?*
* *what if you're "known" to the IRD or ATO?*
* *do you need to protect your…
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Mar 16, 2021
019 - 6 ways veterinary clinics can improve the ROI on their job advertisements
*In today's episode:*
My thoughts on whether I think we have a veterinary shortage (or not).
The shift I've noticed in the last nine months or so - since we've come out of AL4 Lockdown in 2021.
Examples of a few job offers I've been involved in this year where each job-seeker has been over-the-moon with the offer of employment.
One of the benefits of using a recruitment agency if you're a job seeker
What needs to happen when you want to work only three or four days/week.
Employee engagement (or disengagement) - what happens - the good and the bad.
What to do if you get bad reviews from *Indeed* and/or *Glassdoor* job board websites.
Glassdoor's policy of not removing negative reviews - even if they're untrue.
The *Deloitte Global Millennial Survey 2019* - some findings and how they might impact your recruitment results.
* *Millennials* - 13,416 participated in the survey across 42 countries (including NZ) - 49% said they'd quit their job within 2 years if they had a choice.…
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Mar 9, 2021
018 - Dr Jasmin Klocker | Open Letter CVE & AVA | veterinary shortage | some solutions
*This week I want to start a conversation, a discussion – with YOU. I want to know what YOUR thoughts, opinions and ideas are on a letter I received over the weekend.*
It’s an *Open Letter* written by a practicing veterinarian in a small town who tragically lost her veterinarian husband to suicide three years ago.
The full text of *Dr Jasmin's letter* is on episode 18's *Paws Claws Wet Noses* show notes page for this episode so you can read it yourself.
It’s written to the Veterinary Practitioners Boards of Australia, the Australian Veterinary Association and anyone else who cares to read on… and is sent by Dr Jasmin Klocker – a mixed practice veterinarian in NSW.
The Australian CVE – the Centre for Veterinary Education - will invite comments from the AVA and the Veterinary Boards which will be published in Issue 303 in June 2021. So if you want to contribute / participate in that conversation you can virtually head over the Ditch and do that there.
In this letter Dr J…
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Mar 2, 2021
017 – Compassionomics - the revolutionary scientific evidence that caring makes a difference - book review
At the beginning of this year, I had the opportunity of catching up with a VetStaff locum for lunch.
We solved all the problems currently facing the veterinary sector and the world.
Over lunch, Dr Sam shared a book she’d read called *Compassionomics* – a book designed to answer a few questions – one of which was “does taking time for compassion make doctors better at their job?”
I’m a Kindle woman, so I bought the Kindle version. It’s also available in paperback and Audible versions. I’ll include all links to where you can buy the book, if you’re interested, on the show notes page for episode 17 at PawsClawsWetNoses.fm.
The full, official, title is *“Compassionomics: the revolutionary scientific evidence that caring makes a difference.”*
I like meaty books and at 375 pages, this sure gave me something to get my teeth into. The book was published in 2018 by Fire Starter Publishing.
Apart from the fact Dr Sam said it was a good book, I bought it because I wond…
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Feb 22, 2021
016 - for Veterinary Professionals - the $1,500 Virbac Rural Women New Zealand Animal Health Graduate Grant
*If you're a new veterinary graduate - veterinarian, veterinary nurse or veterinary technician thinking about, or already living in, rural New Zealand then this podcast is for you because you could be eligible to apply for the $1,500 Virbac Rural Women New Zealand Animal Health Graduate Grant.
Links and people mentioned in today's show
**Virbac New Zealand
**The team** - Katie Turner - Digital Product Manager
**Virbac's values
**
**Rural Women New Zealand
**Rural Women New Zealand current Board
**Rural Women New Zealand - **values
**Rural Women New Zealand - **different funds and grants
**Virbac Rural Women New Zealand Animal Health Graduate Grant - **apply online*
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Feb 16, 2021
015 - new Covid-19 subsidies & payments + border crossing requirements - February 2021
*Given that Covid-19 has been brought front-and-centre back into our lives and our businesses this week, I thought it might be a good idea to have a chat about the latest business subsidy available to clinics – and thus their teams – this week, what to do if one of your team members tests positive – the subsidy available to you, and then what you need to do if you or someone in your clinic needs to cross different alert level borders.*
The government has recently made changes the suite of financial support available on account of the pandemic’s impact on Godzone’s businesses.
*In today’s episode we’re going to cover:*
* The Covid 19 Short-Term Absence Payment subsidy – this affects employees and self-employed contractors
* The Covid-19 Leave Support Subsidy, and
* How to get the paperwork so that you or your team can cross borders
This episode is helpful for employees, self-employed locum contractors, HR & Practice Managers and clinic owners.
On the financial…
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Feb 11, 2021
014 - Covid-19 vaccine rollout - can employers mandate - the jab or my job?
*Now that there’s talk the Covid-19 vaccine being rolled out in Godzone Aotearoa New Zealand – and with a bit more of a concrete timeline than we’ve had before, can your employer give you an ultimatum – the jab or your job?*
Employers cannot force medication or any kind of medical choice onto staff. If they do, they’re breaching the NZ Bill of Rights Act.
Many employers offer flu jabs free of charge – these are solely at the discretion of each individual employee whether to accept or not.
However, the Covid-19 vaccine is going to be free anyway – because the object of the game is to strive for herd immunity in NZ. So that leverage doesn’t exist with this vaccine.
As an employee, you have the personal right to refuse (or decline) on a number of fronts. They are:
* *personal choice, *
* *health, *
* *beliefs or religion, *
and all of these mean you're protected by law against being disadvantaged or discriminated against if you choose not to have the vaccine.…
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Feb 9, 2021
013 - Reference Checks - 9 questions to ask | what you can and cannot do - or ask | NZ law
*Reference (and background) checking - why you absolutely must see it as an investment rather than a cost*
* why you should do it – even when you think you can’t spare the time,
* what questions to ask,
* what answers might raise some red flags,
* what to do with those red flags, and
* what you can and cannot do in relation to reference checking and NZ law
In Godzone Aotearoa New Zealand there are some things you absolutely cannot do in relation to reference checking potential new recruits and things you absolutely must do.
Reference checking is protected and/or governed by three different Acts of Parliament:
* *the Employment Relations Act 2000,*
* *the Human Rights Act 1993, and*
* *the Privacy Act 2020 *
We’ll take an in depth look at the 9 reference check questions I always ask every referee so you can understand what types of answers or responses raise red flags and then how to handle those.
You'll understand why I ask the questions I do and how to ac…
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Feb 2, 2021
012 - Dr Vanessa Johnson | imposter syndrome | handling stress | attitude journal | mental health
As you’ll hear from Vanessa’s accent – she’s not a kiwi - she left her family and friends in Canada to come to New Zealand 8 years ago to fulfil her dreams of studying in NZ to become a veterinarian … she’s lived here ever since!
Vanessa is a recent Massey University graduate with 3 years experience who works in a busy South Auckland practice as their fulltime companion animal veterinarian.
When she’s not working, she keeps active at the gym, and enjoys learning Japanese and water-colour painting.
Dr. Vanessa’s partner is a nurse who’s about to undertake the daunting challenge of med school this month.
Vanessa believes having a great support network and forming good mental health habits is instrumental to success.
Today we’re going to learn of some of the good mental habits Vanessa has formed and the benefits she’s noticed from having them as part of her life.
She shares what she does when she notices thoughts of Imposter Syndrome, negativity and the importa…
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Jan 26, 2021
011 - mindsets: how to recognise, maximise & materialise the growth (vs fixed) mindset to grow your veterinary clinic
*Today’s episode is about the importance of having a GROWTH MINDSET vs a FIXED MINDSET and how to use take that approach to bring about positive change in your life and veterinary clinic.
E*ither you’ve got a *growth mindset* or you’ve got a *fixed mindset*.
They were coined by Carol Dwek, an American Psychologist, about 6 years ago. Dwek earned her PhD in Social and Developmental Psychology from Yale University.
She coined the terms *fixed mindset and growth mindset* to describe the underlying beliefs we have when it comes to learning and intelligence.
According to Dwek, when students believe they can get smarter, they understand that *effort* makes them stronger. Therefore they put in extra time and effort, and that leads to higher achievement.
* You'll be able to recognise the three common misconceptions:*
* "I already have it and I always will"
* "It's just praising and rewarding effort"
* "all you have to do is espouse a growth mindset and good things will hap…
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Jan 15, 2021
010 - Veterinary profession compassion fatigue | tips and strategies to cope | positive psychology | mindfulness
This is the fourth episode (004) in the series supporting the parliamentary petition at *GetVets.NZ**.*
Today we look at some strategies to help you counter *compassion fatigue* – both as an individual veterinarian and, if you’re a clinic owner or practice manager, a few different things you can implement in your clinic.
We hear an excerpt from a Ted-X talk, as well as a couple of sound bites from veterinary professionals and we’re going to finish up with some positive psychology and mindfulness strategies for implementation.
According to Australian Psychologist Dr Nadine Hamilton, the best way to tackle the unique nature of veterinary stress that can lead to anxiety, depression and suicide is to use evidence-based research to create an intervention able to have a scientifically measurable positive impact on wellbeing.
As you know, working in the veterinary profession can be a rewarding, challenging and demanding career. It requires a passion for animals, excellent interperso…
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Jan 12, 2021
009 - Dr Rose Unsworth - locum stresses in clinic and in life pre- and during border closures
This is the fourth episode in the series supporting WHY I’m launching a parliamentary petition requesting the government to designate veterinarians as *critical workers* to let more into NZ to help the dire shortage we have right now.
You can sign the petition online at *getvets.nz*. *All online signatures ate 100% confidential*.
Late last year I received a letter from a very globally experienced companion animal locum veterinarian.
In the letter Dr Rose Unsworth shared the overwhelming demand for her and her husband's locum services - demands greater than they can meet.
Where forty years on we still have a crisis on our hands. No individual should have a personal connection to five colleagues who have committed suicide (those are the ones I can name personally, I know of many more).
That clinics are having to turn away clients because they simply cannot cope with the number of patients walking through clinic doors.
*Dr Rose Unsworth* is the mother of twin daughters, four mini…
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Jan 4, 2021
008 - veterinary superpowers + NZVC Workforce Survey + MPI + veterinary shortages - part 3
This is the third podcast in the series giving the background info as to why I’m supporting NZs veterinary sector by petitioning NZs parliament to change the classification of veterinarians to that of *critical workers* because the way it is now isn’t working.
In this week’s episode we’ll talk about some of the other absolutely critical roles veterinarians play in the NZ economy because being a vet isn’t all cuddles and kisses from fur babies or on-farm herd pregnancy testing.
Veterinarians play a critical role in helping to keep our country safe as well as making sure the food you eat, the milk you drink and the eggs you crack to make the typical kiwi bacon and egg pie, are all safe.
As I’ve mentioned more than a few times over the last couple of weeks, I’m *petitioning the NZ parliament* to change the classification of veterinarians to *critical workers – *just like their human doctor counterparts.
To practice as a veterinarian in NZ you need an Annual Practising…
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Dec 29, 2020
007 - Compassion Fatigue - what you can do to help your favourite veterinary professionals alleviate this condition - veterinarian shortage - part 2
*This week we look at some of the mental stresses that your favourite veterinary professionals are under so you can get a better understanding of what it’s like to walk a few kms in their shoes.*
This episode touches on some painful issues - like suicide.
[You don’t have to listen to those facts if you don’t want to. I’ll let you know before we get to those so you can stop listening at that point.]
We'll compare the cost of human medicine vs animal medicine.
You'll understand - hopefully - why all those veterinary tests are essential to animal care & welfare.
In this episode we'll talk about how stressful and hurtful it must be to hear day-in & day-out that veterinary professionals don’t care enough because they won’t work for free.
Compassion fatigue in veterinary medicine is a result of veterinary clinicians – doctors and nurses - taking on the emotional burden of the sad and bad things that happen to their animal patients.
It’s a form of mental trauma, resulti…
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Dec 22, 2020
006 - Veterinarian shortage in NZ - some causes and some effects - part 1
*The first of a multi-part series looking at the dire veterinarian shortage New Zealand faces.
*
This shortage impacts the humans doing the caregiving - the veterinarians, their colleagues and families, the animals and the animals' owners.
New Zealand is home to approximately 4.35 million companion animals - almost as many pets as there are humans!
In this series you and Julie will catch up with veterinary professionals to hear what it’s like working on the front line in some of New Zealand’s veterinary clinics and hospitals, while our borders are closed to entry from overseas-qualified veterinarians.
*If you'd like to know more about the petition Julie mentioned in this episode you can find it on the **Parliamentary NZ Website**. If you'd like to sign please be assured that online signatures are confidential.*
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Dec 15, 2020
005 - how to calculate Christmas & New Year Statutory Holidays - watch out for the fish hook this year
*If your clinic is open 6 or 7 days a week, then this episode is for you because calculating public holidays isn’t as straight forward for 6 and 7-day clinics as it is for Monday-Friday clinics.*
We’ve got four days of statutory holidays coming up: Christmas Day + Boxing Day and then one week later, New Year’s Day + the Day After New Year’s Day.
In this episode I’ll tell you *how* to calculate the upcoming statutory holidays and which days are classified as “holiday”.
*This episode is for employees, not self-employed locums. *
If you’re unsure whether you’re employed as a locum (or not) then you may find Ep 001 of *Paws Claws & Wet Noses* helpful as that’s where I talked about the different legal classifications and tests of what an employee is and what a self employed contractor is according to NZ law.
*So what about if someone’s on call? What happens then?*
The answer to that question is it depends.
When an employee is on call, the payment of wages and th…
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Dec 8, 2020
004 9 ways to get "Hire Ready" in 2021 - tweaks & changes to make / include on your CV & LinkedIn profile
*9 ways to get "Hire Ready" in 2021 by starting today*
Today we’re going to look at how you can get hire ready in 2021.
*This episode is for you if: *
*1. you think it’s about time you had a pay rise and you’re planning on asking for one; or*
*2. you think it’s about time you changed employers – it doesn’t matter why – what’s important is the thought is going through your mind; or*
*3. you think it’s about time you had some more work life balance, so you’re going to become a locum veterinarian; or*
*4. you’re after work-life balance and are going to start looking for part time jobs.*
*9 WAYS TO GET HIRE READY - UPDATE YOUR LINKEDIN PROFILE &/OR YOUR CV*
*#1 – your profile photo*
*#2 –* *your contact details *
*#3 – your personalised LI URL*
*#4 – your professional title or label
#5 – LI profile matches that of your CV
#6 – correct grammar and punctuation
#7 – highlight & emphasise the impact you’ve made *
*#8 – list your SKILLS sep…
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Nov 20, 2020
003 Veterinary Locums - why do locums earn more than employees?
*Why do locums earn more?*
This is the third of a three part series about locuming – whether it’s for you or not – things to consider.
This week we’re going to look at why it *appears *locums earn more per hour than employees doing the same job inside a clinic.
This episode is for you if you’re about to start out as a locum or you’re employed at a clinic and maybe feeling a little resentful because a locum might, at first glance, be earning a truckload more per hour than your clinic is paying you.
*This is Julie South - host of Paws Claws and Wet Noses.*
I hope you found this helpful. If it was, you can help us by giving us a thumbs up and making a comment on the social platform you first heard this – Facebook, LinkedIn or YouTube. Listeners liking through thumbs up helps more people find us.
If you’re listening via YouTube, please hit that subscribe button and ring the bell – thanks!
If you’re on Facebook, like our page is truly helpful – thank you!
If yo…
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Nov 20, 2020
002 Veterinary Locums - is being a veterinary locum for you?
*Are you wondering if locuming’s for you?*
If you’re thinking of chucking in your day job to pick up the Instagram-glamorous lifestyle of the footloose and fancy free, high rolling life of the locum, then this episode is for you!
Here are *11 considerations* I recommend you take into account before you rush to hand in your resignation:
*#1 – unpredictability *
*#2 – admin*
*#3 – follow up and follow through*
*#4 – have lots of referees*
*#5 - >3 years post grad experience*
*#6 – you need to be a people person*
*#7 – travel & nights away*
*#8 – you need to be able to say “no” *
*#9 – money in the bank – Rainy Day Funds*
*10 – nowhere to call home*
*#11 – test drive a new job*
VetStaff
leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
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Nov 19, 2020
001 - Veterinary Locums - the difference between Independent Self Employed Contractors and Employees
This is the first in a 3-part series about *veterinary locums* – either working as one or hiring one in your clinic.
This episode is purpose built if you're a veterinary professional who's already a locum (or thinking about becoming a locum) and to veterinary clinics that hire locums.
*Employees and independent self-employed contractors each have different legal rights.*
It’s important you know what these are and that you’re being hired (or doing the hiring) using the correct criteria as it relates to you.
It covers the four legal tests that differentiate between an employee and an independent self employed contractor and how to know which one applies to you.
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