The Deep Edge Podcast
Jul 29, 2020
Seceon Chandra Pandey talks about Cyber Security - Episode 19
playlist_add
Seceon Chandra Pandey, Founder, and CEO of Seceon talks about Cyber Security
Topics:
Hot issues in the security sector.
Covid-19 challenges and cybersecurity points of view.
introduction to aiXDR.
aiXDR differentiations compare to what others.
aiMSSP or aiXDR solution for partners and customers.
Seceon customers
More episodes from The Deep Edge Podcast
Mar 25, 2023
ACG Research Broadband Access Transformation (BBAT) Practice - Episode 55
Governments worldwide are investing massively in bridging the so-called digital divide. In the US alone, an estimated $100 billion will go to broadband deployment funding. This unprecedented funding is spurring prodigious demand and will result in a generational transformation of the access network.
The entities looking to deploy broadband access run the gamut from highly experienced incumbents to utilities, inexperienced new service providers such as municipalities and others. The optimal access network solution for each deployment depends on a variety of factors such as topologies, which vary widely from dense urban areas to remote sparsely populated rugged rural areas, available technologies, deployment and operational flexibilities, and go to market strategies.
In this podcast, we explain the forces shaping the access network, the prevalent technologies and deployment considerations, and explain how ACG is planning to address these market inefficiencies along many dimensions in its newly created Broadband Access Transformation practice.
#broadband
#digitaltransformation
#digitaldivide
#wireless
#rural
playlist_add
Oct 26, 2022
How CSPs Can Leverage Data-Driven Insights to Increase Profits - Episode 54
Dr. Ray Mota, ACG Research CEO and Principal Analyst, and Ilan Tevet, RAD Marketing and Business Development VP in dialogue about user-centric service assurance tools for CSP customer retention, package upgrades and OpEx savings.
___
What if CSPs could save millions annually on call center and tech support, while raising satisfaction for enterprises and enterprise users?
This is now possible by harnessing EAD/NID traffic data for fault isolation and usage insights.
According to a 2021 Survey, only 24% of CSP call center helpdesk ticket root causes originated in the CSP WAN. The remainder were 3rd-party originated, from either the enterprise LAN or Cloud-based application. By attaining end-to-end visibility of the entire service path, CSPs can immediately perform fault isolation, eliminating unnecessary helpdesk tickets.
The savings is estimated at $150 per helpdesk ticket – not to mention that customer satisfaction increases due to support speed.
In turn, this visibility service can be provided to the CSP enterprise customer as a subscription service. The enterprise can “self-serve” fault isolation, thereby only escalating issues related out of their domain to their CSP. Talk about a time saver.
In addition, the traffic insights enable CSPs to offer service upgrades based on actual usage – a win-win for both CSP and user.
*
*
playlist_add
Aug 29, 2022
Juniper Networks Brendan Gibbs discusses Cloud Metro for Sustainable Business Growth - Episode 53
As the “new edge” where connectivity, distributed cloud, and customer experiences converge, metro networks face traffic growth of 500 percent by 2027. Expanded security threats, talent shortages, and new ITU standards for reducing carbon emissions are also changing metro requirements.
Amid these conditions, operators can’t sustain the current cost per bit of service delivery for long. Juniper Cloud Metro applies cloud principles to metro networks, enabling sustainable business growth with future-proof systems, architecture, and AI-enabled automation as a service.
Brendan Gibs, Senior Vice President of Product Management from Juniper Networks join Ray Mota from ACG Research to discuss how Cloud Metro enables sustainable business growth for service providers.
playlist_add