May 5, 2020
3. Michael Schneider | Service (customer service automation)
Michael Schneider is the Founder and CEO of Service.
After getting his start at USC building and selling custom websites, Michael has spent the last two decades as a serial tech entrepreneur. In 1998, he founded Fluidesign, an award winning interactive digital agency. He proceeded to launch nesting.com, a Facebook style site for moms to keep track of their busy lives and then Mobile Roadie, a Wordpress style platform that enabled users to inexpensively build and maintain mobile apps. With Mobile Roadie, he focused on the music industry and powered the apps for Taylor Swift, Katy Perry, Drake and many others. In 2015, he launched his most recent venture, Service.
Service was designed as an automated solution to save you time and money as you travel. The platform connected to your inbox and automatically detected when an airline or hotel delayed or cancelled your reservation. Service would then reach out to the airline or hotel on your behalf, file a claim, and get you cash, points, or v…