Welcome to the CUES Podcast! This audio-only interview show features credit union industry leaders and cross-industry experts discussing their perspectives on credit union topics and trends relevant to you. The show is hosted by James Lenz, CUES Professional Development Manager, and Lisa Hochgraf, CUE Senior Editor. We explore topics like strategy, member experience, marketing, mentoring, innovation, governance, leadership, and more. Check out our rich content website at www.cumanagement.com and all of our CUES Podcast episodes and show notes at www.cumanagement.com/podcasts. Not a CUES member? Learn more and sign up at https://www.cues.org/membership.