It often happens that the craft that you acquire in the course of formal education is later challenged by the realities of a business environment. Knowing how to conduct user research and getting your colleagues to appreciate the importance of it can be two different things. And no matter how great a UX designer you are, you will not be successful in your role if you can’t get others to understand the significance of what you do. Sounds familiar? Tune in to some design therapy, find out what a drama triangle is & how not to get caught up in it and learn how to build a working relationship with the non-designers on your team.