UCDP Ep #16 - James Maynard, Cox Automotive SVP Product & Engineering, discusses Digital Retail and Fixed Ops
Play • 30 min

In this episode of the Used Car Dealer Podcast, Zach Klempf interviews SVP of Product and Engineering at Cox Automotive James Maynard. They have an insightful and in-depth discussion on technology and trends in automotive retail. They discuss on the episode: 

- Digital retail adoption during the pandemic and how it can make the smaller used car dealer model more scalable 

- Efficiency in communication in both the sales and service processes at dealerships 

- Innovations in Xtime, Dealer.com Digital retail, and other upcoming products at Cox 

- Complexity of integration in dealer software and why sometimes they may take longer than a dealer may consider 

- Future discussion on EV's and the automotive subscription model 

- Zach and James close out the conversation with a discussion around Cox's strategy of viewing software products less as in there's own silo and more of an integrated platform

Read the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-james-maynard-of-cox-automotive-on-digital-retail-fixed-ops

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