Court Talk
Epi. 409: Online dispute resolution ‘is here to stay’
Nov 5, 2019 · 17 min
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Twenty years ago, eBay and other retail websites didn’t have a good way to resolve disputes between buyers and sellers, so it started something that has become known as online dispute resolution (ODR). Fast forward to 2019: eBay reportedly handles more than 60 million disputes per year, and state court officials are more open than ever to explore how litigants, using their cell phones or computers, can choose ODR to settle cases without setting foot in a courthouse. One of the leading ODR advocates is Utah Supreme Court Justice Deno Himonas, who joins us on Court Talk.

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