The Art of LiveOps
The Art of LiveOps
Sep 15, 2020
Keys to Killer Community Management w/ Rich Vogel: The Art of LiveOps S2E6
Play • 58 min

Today we’re talking with Rich Vogel, who coined the term “live operations” to let his team know they weren’t just doing “maintenance” any more, and who, in addition to writing the first Community Manager job description, discovered the secret to great community management: hire theatre majors!

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