Mar 27, 2023
Speaking IN instead of UP to improve workplace safety
In this episode, Mary Conquest speaks with Laurin Mooney, founder of ‘Speaking IN®’, which provides a model and method to help organizations overcome the challenges of employees who don't speak up, and leaders who don't listen. Using her expertise to translate modern safety concepts into straightforward language, Lauren makes learning safety enjoyable and actionable.
Lauren begins this uplifting conversation by highlighting why ‘Speaking Up’ is “the winner when it comes to failing strategy at a workplace.” She explains that the approach is based on faulty assumptions, aimed at the wrong people and works against human nature.
Rather than just criticizing existing strategies, Laurin has created an alternative: ‘Speaking IN®’ - and she explains why this approach is more effective at improving workplace safety. It considers the big picture, directs attention to people who can make change, refocuses on purpose, uses language helpfully, and it’s fairer.
There are 4 core principles underlying ‘Speaking IN’, and Laurin gives an overview of the importance of each: Intentionally, Including, Inviting & appreciating and Diverse perspectives.
Using real-life case studies, Lauren also outlines the practical steps safety professionals can take to shift towards a ‘Speaking IN’ culture.
Laurin’s passion for helping workers, safety systems, and organizations thrive is evident throughout this engaging interview, as she genuinely believes that “healing the employee experience is one of the fastest and most effective ways to heal the world”.
Find out more about Laurin’s work:
Books/papers recommended by Laurin:
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth
By Amy Edmondson
Managing the Unexpected: Assuring High Performance in an Age of Complexity
By Karl E. Weick
Sensemaking: Framing and Acting in the Unknown
By Deborah Ancona
Speaking IN on LinkedIn:
Speaking IN: Overview | LinkedIn
Laurin Mooney on LinkedIn:
Laurin Mooney BSN MS
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